Beatriz De Pablo Rocha

This was such an amazing trip!

We really enjoyed the hotels in both Lisbon and Evora. The staff in each were friendly and accommodating.

Every tour guide was incredible. They were all willing to share about themselves and their culture, making each one truly special.

We had Gisella for the walking tour. We really connected with her, and she showed us a TON of Lisbon. She gave us tips and ideas for food and drink that we used during our free time. She was friendly, and easy to... read more

This was such an amazing trip!

We really enjoyed the hotels in both Lisbon and Evora. The staff in each were friendly and accommodating.

Every tour guide was incredible. They were all willing to share about themselves and their culture, making each one truly special.

We had Gisella for the walking tour. We really connected with her, and she showed us a TON of Lisbon. She gave us tips and ideas for food and drink that we used during our free time. She was friendly, and easy to understand.

On Monday, we had Vitor for the day. He added a lot of personal details, and took us to some of his favorite spots near Setubal. He gave us a great intro to Evora as well. He was super friendly and accommodating.

Telma gave us a very informative walking tour through Évora. She really knew her stuff, and it was wonderful to learn about the area through her knowledge and experience.

Daniella on the Food Tour in Lisbon was captivating. She has such a way about her, and gave us so much more info and history about the area AND the food/drink. We wish we had more time with her. She made a small group tour seem super friendly, and encouraged connection between the other guests.

We really enjoyed getting to know Nuno on our Sintra/Cascais day trip. He was so much fun, and shared not only info about the amazing areas we were visiting, but about himself and his family. There was a great connection there as well. He was a lot of fun, and gave us great suggestions.

We spent our last night in the home of Sofia and Carlos in Lisbon. That was such a fantastic way to end this trip. They were warm, funny, and the food/drink was incredible as well. While it’s hard to pick a favorite thing for the week, getting to spend time with them in their home was something we will never forget.

Beatriz was very easy to work with through all of it, and super responsive. We always felt like we had our own, personal team working to make this trip a fantastic experience before and during the week. She planned such great things for us, we would absolutely use the service again.

My husband and I could never have planned this vacation without KimKim-specifically Beatriz De Pablo from Espiritu Travel. At the outset, I tried organizing the trip myself utilizing online services but I instinctively knew professional help was needed to maximize this travel experience.
Our 16-day trip began in Barcelona with travel to Girona, Tarragona ending in Madrid. KimKim arranged all of our train tickets, hotel stays, and tours and provided background support via the Trip Plans... read more

My husband and I could never have planned this vacation without KimKim-specifically Beatriz De Pablo from Espiritu Travel. At the outset, I tried organizing the trip myself utilizing online services but I instinctively knew professional help was needed to maximize this travel experience.
Our 16-day trip began in Barcelona with travel to Girona, Tarragona ending in Madrid. KimKim arranged all of our train tickets, hotel stays, and tours and provided background support via the Trip Plans App which placed all information at our fingertips and access to support from Beatriz's team 24/7. Initially, I was skeptical but now I would not plan such an ambitious trip without relying on KimKim.
All of the hotels we stayed at were well-located smaller boutique properties with top-notch service that frankly exceeded the service levels we have experienced in large name-brand luxury hotels. And I fully admit I would never have selected these hotels on my own just by reading reviews on the internet--that is the value added provided by KimKim.
The Petit Palace Icon Barcelona was well located. It was extremely clean, and comfortable, with nice amenities in the well-appointed rooms. The breakfasts (included) were very good. They also offered food service with a bar. Everything was within easy walking distance and more importantly, it was quiet--Barcelona can get noisy! In Girona we stayed at the Carlemany which again was a very nice and well-located hotel; it was newer and more modern but the rooms were very comfortable (the bed was exceptionally comfortable!). We could quickly walk over the bridge to the old Girona or to the Plaza Independencia. Our hotel in Tarragona was more spectacular in terms of views-we stayed at the H10 Imperial Tarraco and had a view of the ocean/beach and the Roman Amphitheatre. Again, the property was very nice with a good restaurant and bar. By far our favorite hotel was the Hotel Catalonia Las Cortes in Madrid. You would never know it was there! Again, the location was perfect for tourists like us. The staff was very friendly and attentive, the room was very nice, quiet, and spacious again with great amenities. The breakfast at Hotel Catalonia Las Cortes was probably the best of all of the properties we stayed at plus in the afternoons they offered complimentary snacks, and coffee which was very welcomed after a long day of sightseeing.
As for guides and tours:
Barcelona
On our first night of the trip, we had the best Tapas Tour imaginable. It was a small group led by Bryan, a food critic who knew and understood the food scene in Barcelona and graciously shared his wealth of experience. We visited 3 restaurants and enjoyed great food and wine plus met some interesting people.
Day 2 : Dani (Gaudi Tour)
Dani was so knowledgeable about Gaudi and the overall history of Barcelona and its unique architecture. We learned so much from this walking tour.
Day 3: Montserrat & Penedes Tour (Joan & Roger from Llopart Winery)
We wished we had more time in Montserrat; what a spectacular site. I would definitely revisit this site. After Montserrat, we visited Llopart Winery and received quite a comprehensive lesson on wines in the region and tasted exceptional wine.
We spent days 4/5 doing self-guided tours using the wealth of information provided by Beatriz. What a great city to explore.
Girona (GUIDE: Laura)
Once again we were lucky to have such a knowledgeable and friendly guide. She really explained the overall history of the area and shared her academic expertise. We really appreciated Laura's tour of Girona. In fact, if we were to return to Girona/Barcelona we would definitely want to arrange tours with her.
Tarragona (GUIDE: Carmen)
Another friendly expert. We enjoyed our afternoon with Carmen and appreciated her suggestions for other things to see in the area.
Tarragona (Priorat Wine Tour-)
Our private driver took us to two wineries. At the first winery, Mervm Priorati, we were lucky to have Ania guide us through the wines and provide a tour of the property and wine-making operation. The wines were very good. In fact, we shipped some home! The second winery was also nice although I cannot recall the name of the guide. But we did prefer the first winery.
Madrid ( Madrid Walking Tour/ Toldedo)
Brad was such a charming and friendly guide. We really enjoyed the walking tour which proved to be very helpful over the duration of our stay in Madrid. Toledo was an unexpected surprise! Our guide Victor Rodriguez was excellent and really shared his deep knowledge of this incredible UNESCO site.

No review of this trip would be complete without acknowledging the value of the direct communication with KimKim afforded by the App. We used this so much. With a click of a button and you are sending a message to your travel consultant and receiving a reply immediately. We received confirmations for all of our guides, and excursions through the App. When we were considering additional excursions or purchasing tickets for a museum we communicated through the App and everything was arranged. When we decided we wanted to leave on an earlier train from Toledo (on a Sunday of a holiday weekend) we utilized the App and were told how to exchange our train tickets. Beatriz advised us who would be our contact on her days off. It was fabulous! We always felt like we had someone to reach out to if necessary.

Hotel Reviews

ICON BCN by Petit Palace

Barcelona

The Icon is a lovely boutique hotel in a perfect location. Its small size allows the staff to provide excellent service. The rooms and the entire property are VERY clean. Breakfast is extremely good. Nothing like the typical fare at a Hampton Inn in the USA. The hotel also has a nice little bar that serves food plus a charming outdoor space with a pool. Right across the street is a 5-star hotel--go ahead and enjoy the rooftop bar on that property but I doubt the experience of staying there would exceed the service we received at the intimate and quiet Icon.

Authenticity & Character

Old architecture; the rooms were not overly huge but they were very comfortable. Did not feel like cookie-cutter brand hotel rooms

Location

We liked the fact it was off the main street but close enough to get where you wanted to go fast. Restaurants etc nearby

Staff

The staff knew who you were by name and what room you were in;

Cleanliness & Comfort

Nice amenities (Molton & Brown); comfortable bed; very prompt cleaning your room each day

Hotel Carlemany Girona

Girona

Nice location ; easy access to the old part of Girona

Authenticity & Character

Very nice clean and modern

Location

quick walk to the bridges to the old city and to the main square

Staff

Cleanliness & Comfort

best mattress!

H10 Imperial Tarraco

Tarragona

Authenticity & Character

Modern hotel but very nice

Location

The view from this hotel was stunning; Overlooking the beach and the Roman ruins; Easy to walk to restaurants

Staff

The gentleman who was at the front desk was so nice and helpful

Cleanliness & Comfort

Clean, comfortable...the only minus was that the shower (which was clearly remodeled) got the floor really wet everytime you used it but other than that it was great

Catalonia Las Cortes

Madrid

What a delightful property; Loved the location and the rooms. It was charming...the people who worked there were so nice and helpful. The breakfast service was excellent; nice buffet but you could also get made-to-order omelets, eggs etc. In the afternoon, they have snacks (finger sandwiches, coffee, and other items)

Authenticity & Character

Just a charming property with charming rooms. They have maintained the character of the original building while incorporating the hotel function.

Location

Hidden gem; You would not know this hotel was even there...but it was right off of Santa Ana Square and easy to get to everywhere you wanted to go

Staff

The staff was friendly and attentive

Cleanliness & Comfort

The entire property was very clean; Best towels ever!

Activity Reviews

Tapas Culinary Experience

Barcelona

Our first night in Barcelona we were guided on a tapas adventure with a true expert, Bryan, a food critic and so knowledgeable about the food scene in Barcelona. Besides taking us to 3 great restaurants he also provided recommendations we utilized for our entire stay in the city. He is a great conversationalist and really engaged with the group. So much fun

Quality of Experience

Bryan the guide!

Food

Everything!

Guides, Drivers and Staff

Bryan facilitated spirited conversation among our small diverse group. Very fun

Gaudí Architecture Walk

Barcelona

Dani really shared his depth of knowledge which reflected years of experience

Quality of Experience

Guides, Drivers and Staff

Dani was so friendly and nice

Day Trip to Montserrat & Penedès Region Wine Tasting

Barcelona

Montserrat probably deserves a day on its own. So fascinating and spectacular; The trip to Llopart winery was also exceptional;

Quality of Experience

Guides, Drivers and Staff

Joan our guide at Montserrat clearly had great affection for the monastery. Roger at Llopart was excellent.

Transport

A larger van is needed for the 6 tour participants plus a driver. It was very cramped

Privately Guided Tour of Girona

Girona

An expert/academic tour guide is really a benefit for this site; There is so much history here. I would revisit Girona again

Quality of Experience

Guides, Drivers and Staff

Laura was fantastic; her academic background really helped

Guided Visit of Museo del Prado

Madrid

This is not a place to miss. You could spend a number of days here taking all of it in.

Quality of Experience

Our guide

Guides, Drivers and Staff

Linda our guide really focused on the Spanish Masters and gave us quite an Art History course. We were able to use our new found knowledge of the Spanish painters when visiting Toledo!

Insider's Old Madrid Tour

Madrid

It is always nice to take a walking tour when you first get to a city to get the lay of the land and understand where everything is in relation to where you are staying. Our guide was very personable and very helpful

Quality of Experience

Guides, Drivers and Staff

Brian, was very insightful and shared the interesting history of Madrid on our walking tour

Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid

Madrid

Toledo was a surprise; So much to see and so much history. The basilica was beyond expectation

Quality of Experience

Guides, Drivers and Staff

Our guide Victor Rodriguez was excellent

Transport

Easy train trip from Madrid to Toledo.

We loved traveling with KimKim. It was the perfect combination of recommended itineraries and personal flexibility in creating our ideal vacation. The guides were excellent and communication with Bea (aka KimKim) was easy and accessible. We would totally travel with them again. read more

We loved traveling with KimKim. It was the perfect combination of recommended itineraries and personal flexibility in creating our ideal vacation. The guides were excellent and communication with Bea (aka KimKim) was easy and accessible. We would totally travel with them again.

Our 14 day vacation to Portugal was absolutely fantastic and exceeded our expectations!! All of the tour guides were excellent in their knowledge of the most notable sites as well as the history and culture of the area. Their vast amount of knowledge together with their friendliness made each and every tour a very informative, enjoyable and memorable experience. In addition, each tour guide was very accommodating to our requests to see specific monuments and attractions.

The drivers... read more

Our 14 day vacation to Portugal was absolutely fantastic and exceeded our expectations!! All of the tour guides were excellent in their knowledge of the most notable sites as well as the history and culture of the area. Their vast amount of knowledge together with their friendliness made each and every tour a very informative, enjoyable and memorable experience. In addition, each tour guide was very accommodating to our requests to see specific monuments and attractions.

The drivers were punctual and polite. Whenever there was a slight language barrier it was never a problem as they used Google Translate. They were very forgiving of us with our lack of understanding of the Portuguese language.

Our travel specialist Beatriz (Bea) was incredibly dedicated and ensured that we visited the cities in Portugal that were most appealing to us. Her responsiveness was exceptional throughout the planning and booking of our customized itinerary. In addition, her colleagues were also very responsive and replied quickly to our questions during our time in Portugal.

Being able to customize the itinerary is very important to us. Our experience with kimkim has been wonderful 😊. We will use kimkim in planning and booking our future vacations.

Activity Reviews

Sunset Sailing Cruise

Lisbon

Thoroughly enjoyed this 2 hour cruise. Saw many amazing sites up and down the river. Cruise guides were very pleasant and informative.

Quality of Experience

Guides, Drivers and Staff

Evening of Fado

Lisbon

We enjoyed the very emotional and melancholy Fado music. The musicians and singers expressed so much emotion. Noted that the singers usually had their eyes closed while performing. Their emotion was unlike anything we have seen before. The food was very delicious at this Fado restaurant.

Quality of Experience

See above.

Food

Our honeymoon trip to Portugal was absolutely amazing! I'm an event/travel planner in my day job, so I know I could've planned the trip on my own, but working with Kimkim and our specialist Beatriz made the planning experience SO much quicker and I appreciate all the time they saved me! I loved how we were able to customize our itinerary, ask specific questions, and tailor the whole experience to our interests + Beatriz was super responsive during our travels in case we had questions or last... read more

Our honeymoon trip to Portugal was absolutely amazing! I'm an event/travel planner in my day job, so I know I could've planned the trip on my own, but working with Kimkim and our specialist Beatriz made the planning experience SO much quicker and I appreciate all the time they saved me! I loved how we were able to customize our itinerary, ask specific questions, and tailor the whole experience to our interests + Beatriz was super responsive during our travels in case we had questions or last minute change requests (which was super reassuring). All of our onsite tour guides were all so friendly, knowledgeable, and passionate about making sure we had the best time. A few stand out experiences that we highly recommend: Duomo valley tour (100% ask to book a Quintas lunch experience!!!), our private cooking class in Porto (huge shout out to Vitor!) , and our kayaking excursion to the Bengali caves in Algarves. The hotel recommendations were fantastic as well - all located in convenient, central locations and were usually walking distance to our tours. Thank you kimkim and Beatriz for an amazing experience and we look forward to planning our next trip with you soon!

Hotel Reviews

Vivenda Miranda

Lagos

Stunning views, convenient location! The decor has a bit of quirkiness to it, but still felt high end!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Octant Évora

Évora

Absolutely stunning resort property - we just wish we had more time to spend there since there is so much to do! Multiple pools, planned activities, onsite restaurant, farm/garden, hikes, the spa, etc.

Authenticity & Character

Location

Staff

We were late to the breakfast buffet and they had already cleaned it up, but their staff went above and beyond to fetch us two plates from the kitchen!

Cleanliness & Comfort

PortoBay Marquês

Lisbon

Great location and clean rooms!

Authenticity & Character

Location

Staff

We had some issues with our wifi device being delivered and they were so helpful in rescheduling our delivery!

Cleanliness & Comfort

The Editory House Ribeira

Porto

AMAZING location and great breakfast! Appreciated the complimentary port glass upon check in. Rooms are a bit smaller, but didn't matter too much since we didn't spend much time there besides sleeping!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private Porto Cooking Class

Porto

Vitor was the best! Amazing company, laughs, and food. We have a new friend for life :)

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Day Excursion to Sintra, Cascais & Estoril

Lisbon

Marta was absolutely amazing and beyond accommodating! She really knew all the secret back roads, local spots, and most interesting facts about all the locations we visited. We appreciated that we didn't have to wait in any lines and chose some of the "off the beaten path" places to visit - just our style! :)

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day Excursion to Douro Valley, Wine Tasting & River Cruise

Porto

Rui was an amazing guide and really hooked us up with such a special, delicious lunch/wine tasting experience at a local quinta. A highlight of the trip!

Quality of Experience

Guides, Drivers and Staff

Transport

Trip was well organized. Transit from Lisbon to Carvoeiro via coast & Sagres was good. Carvoeira hotel & location was great. Caves boat tour was spectacular . Monchique/Foia was not very interesting. Day trip to Silves & Lagos was great. Same local guide for most of the local tours - good guide & flexibility (e.g, changed Tavira walking tour to trip to Castro Marim & across border to Spain to Ayamonte). Rio Fomosa boat tour - would have done the shorter excursion option . The only issue was... read more

Trip was well organized. Transit from Lisbon to Carvoeiro via coast & Sagres was good. Carvoeira hotel & location was great. Caves boat tour was spectacular . Monchique/Foia was not very interesting. Day trip to Silves & Lagos was great. Same local guide for most of the local tours - good guide & flexibility (e.g, changed Tavira walking tour to trip to Castro Marim & across border to Spain to Ayamonte). Rio Fomosa boat tour - would have done the shorter excursion option . The only issue was the transit from Tavira to Lisbon. The driver was one hour late, as he was given the wrong hotel location.

The trip plan app was great for providing information

Our trip to the AZores was everything that we had hoped for. What a truly beautiful part of the world. Beatriz was wonderful and responsive as we tweaked the itinerary together. She found us lovely hotels and had great suggestions for the things we should see.
Once again, Kimkim took very good care of us and made planning this trip easy and seamless! read more

Our trip to the AZores was everything that we had hoped for. What a truly beautiful part of the world. Beatriz was wonderful and responsive as we tweaked the itinerary together. She found us lovely hotels and had great suggestions for the things we should see.
Once again, Kimkim took very good care of us and made planning this trip easy and seamless!

Hotel Review

Terceira Mar Hotel

Angra do Heroismo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Wine and Food Evening Walking Tour in Ponta Delgada

the Azores

What a wonderful way to experience some of the AZores delicious food and wine. We had a terrific guide who had some good stories to tell as we strolled through Punta Delgada.

Quality of Experience

Food

Guides, Drivers and Staff

Pascu Robredo gastronomic tour in Balboa was excellent

Gastronomy tour in Oviedo was not what we expected. Noella was a lovely guide and taught us so much about the city. She gave us a history tour, not a food tour we were expecting.
She walked us around the city for two hours and showed us pictures of food on her before she took us to eat.
This would have been wonderful if we had not expected a food tour. read more

Pascu Robredo gastronomic tour in Balboa was excellent

Gastronomy tour in Oviedo was not what we expected. Noella was a lovely guide and taught us so much about the city. She gave us a history tour, not a food tour we were expecting.
She walked us around the city for two hours and showed us pictures of food on her before she took us to eat.
This would have been wonderful if we had not expected a food tour.

Hotel Review

Puebloastur Eco-Resort Wellness & Spa

Cofiño, Parres

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

The Best of Pintxos Gastronomy Experience

Bilbao

Beatriz was awesome to work with and made our trip smooth sailing. Teresa in Sevilla was very congenial and informative. we enjoyed her company and insights on our tour . unfortunately i have lost the name of the lady who took us to the flamenco show but she was delighful and showed great enthusiasm for the dance and explained some of the intricacies of the dance. Our tour of Cadiz was also exemplary and Adriana did a great and energetic presentation of the sights. i would say, in... read more

Beatriz was awesome to work with and made our trip smooth sailing. Teresa in Sevilla was very congenial and informative. we enjoyed her company and insights on our tour . unfortunately i have lost the name of the lady who took us to the flamenco show but she was delighful and showed great enthusiasm for the dance and explained some of the intricacies of the dance. Our tour of Cadiz was also exemplary and Adriana did a great and energetic presentation of the sights. i would say, in retropect, that i would have taken only one day in Cadiz and added it to either Sevilla, Ronda or Malaga. These three cities were the best.

Hotel Review

Hotel Gran Hotel Miramar

Málaga

Beautiful; the staff was amazing . the food was great. The room was awesome.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tapas & Flamenco Experience

Seville

Quality of Experience

Guides, Drivers and Staff

Spanish Guitar Experience

Ronda

It was an absolute pleasure planning my trip with Bea! She was extremely helpful with plenty of great ideas with places and activities to do. After I chose what I wanted, she handled all the reservations and let me know where to go to meet up for each activity. When I didn't have anything specifically scheduled, she gave me a list of highlights of what I might be interested in checking out. She handled rental cars for me and even included directions on how to get to the places I was... read more

It was an absolute pleasure planning my trip with Bea! She was extremely helpful with plenty of great ideas with places and activities to do. After I chose what I wanted, she handled all the reservations and let me know where to go to meet up for each activity. When I didn't have anything specifically scheduled, she gave me a list of highlights of what I might be interested in checking out. She handled rental cars for me and even included directions on how to get to the places I was headed to. At each city I visited, she gave me a list of many different restaurant recommendations that included their websites so I could look them over and decide where I wanted to go. While on the trip, there was a feature called "chat" so if I had any questions, I could communicate with her. It was the most comprehensive, well planned trip I have ever taken thanks to Kim Kim and Bea!

Hotel Reviews

Gran Hotel Havana

Barcelona

Location wise, it was really good. There were always taxis waiting outside the hotel which made it easy to get a ride. The hotel itself was very nice. There were many breakfast options to choose from.

Authenticity & Character

It was a big city hotel. It was nice, but not any special character to it.

Location

Mentioned above

Staff

We arrived at 10am on the first day, they couldn't seem to find us a room prior to 3pm when check in was. It would have been nice if they could have gotten us a room a bit earlier than that since we had a long trip.

Cleanliness & Comfort

It was a pretty big bedroom and very clean.

Palacio de Santa Inés Hotel

Granada

It was a very unique hotel in an excellent location to everything, easy walking distance. The hotel had a lot of charm and we had a view of the Alhambra which was spectacular. It was not just one room but also had a living room space which was really nice. I didn't love the breakfasts in the mornings.

Authenticity & Character

It's a very unique hotel with a lot of charm.

Location

Close to everything a tourist would want to see and close to restaurants

Staff

They were friendly but I didn't like that when I left the hotel each time, I'd often see one of the clerks outside the front door smoking cigarettes.

Cleanliness & Comfort

It was nice to have a bigger area with an included living space.

Las Casas de la Judería

Seville

We thought it was a special hotel with a uniqueness to it that was charming. The location was good to shopping, restaurants, places we wanted to explore. The room and bathroom were pretty spacious and comfortable. It was a bit challenging to navigate the different buildings in order to reach our room. There were many food choices at breakfast that were really tasty.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais Zahia

Old Medina, Tangier

Loved this hotel! The staff was incredibly helpful, the hotel felt very authentic, the room was really nice. The hotel had a lovely terrace on top. It was in a great location to where we could walk around and see what was going on. I loved the courtyard feel of the place and the breakfast was really really good. Loved this one the most!

Authenticity & Character

Location

Right in the middle of what's going on in the old section of Tangier. The markets selling fish, meat, spices, etc... were right there and so interesting to walk around there.

Staff

Went out of their way to be helpful!

Cleanliness & Comfort

Belmar Spa & Beach Resort

Lagos

We liked this hotel. It had a very nice lobby area. The location next to the beach was phenomenal. The breakfast was really good and they took your order for how you wanted your eggs so they were cooked to order which was nice. There were pretty looking pools but the outside ones were not heated so a little too cold to enjoy in April. In order to go to the old town where there were many restaurant choices, you did have to drive to in order to reach them. The room had a small kitchen area that we didn't use but if we had stayed longer, it would have been nice to have.

Authenticity & Character

I'm not sure it has a lot of character, but it was nice. To get to the outside pools was not very well marked.

Location

Really close to the beach but not close to the many restaurants in the old section of Lagos.

Cleanliness & Comfort

Alfama - Lisbon Lounge Suites

Lisboa

We were originally slated to stay at this hotel, but they changed it and so this review is for Dear Lisbon-Gallery House. This was definitely our least favorite hotel. It did not feel like a particularly safe area that the hotel was located in and it wasn't really close to anything that we wanted to see or spend time at. The lobby and breakfast area were very nice but the room was not to our satisfaction. There were many stains in the carpet in our room. The breakfast had many options and were good and the hotel clerk was very helpful and sweet.

Authenticity & Character

The lobby and breakfast area were nice but the room was nothing special and the rug had many stains on it.

Location

There were many better locations to be in than this hotel.

Staff

The one clerk helped us when we needed to arrange for transportation to get to the airport at the end of our stay.

Cleanliness & Comfort

Activity Reviews

Private Tour of Barcelona & La Sagrada Familia

Barcelona

The tour guide was wonderful and engaged and clearly loves Barcelona and being a tour guide.

Quality of Experience

Guides, Drivers and Staff

Tapas Culinary Experience

Barcelona

It was a favorite activity for us! It was with a small group and we all got to know each other during the four places we went to throughout the evening. We ate some great food and drinks and our tour guide gave us some background information on the places and food that made the experience even better.

Quality of Experience

Food

Guides, Drivers and Staff

Privately Guided Visit of Granada

Granada

It was a comprehensive tour of Granada and gave us an understanding of history. Our tour guide was great and at the end of the tour gave us some specific ideas for local restaurants to go to.

Quality of Experience

Guides, Drivers and Staff

Tour of the Alhambra and Generalife Gardens

Spain

This is such an incredible place! It needs a knowledgeable tour guide to explain it's history to fully appreciate it.

Quality of Experience

Guides, Drivers and Staff

He spoke English, of course, it was a bit difficult to understand him.

Flamenco Show in a Sacromonte Cave

Granada

Felt like a perfect show to see given where we were. The performers were wonderful and talented. Prior to the show starting, everyone was offered a drink. The chairs unfortunately were not very comfortable.

Quality of Experience

Guided Visit of Seville

Seville

We enjoyed learning about Seville Church and Alcazar, the Jewish Quarters and the ancient and current history of Seville. It might have been nice to include the inside of the cathedral.

Quality of Experience

Guides, Drivers and Staff

Day trip to Asilah

Morocco

There was not much going on when we were there. It was a 2 hour drive from Tangier, not worth the money or effort.

Quality of Experience

Guides, Drivers and Staff

The guide didn't join us, just the driver to take us there and back.

Transport

The driver did not speak any English so we couldn't ask him any questions about what we were seeing on the way to Asilah or back.

Private Guided Visit of Tangier

Tangier

There was a bit of confusion at the start with the tour guide trying to take us to another place that we hadn't signed up for and that would cost more money, and that he recommended we go to Asilah the second day instead of the first, after we got through all of that, the tour guide was very knowledgeable about Tangier and spend a long time with us showing us all around. Because of the confusion, they kindly gave us a bonus of a ride on camels and that was really fun and memorable!

Quality of Experience

Well worth it to learn more about Morocco.

Guides, Drivers and Staff

Transport

Get to Know Lisbon with a Local

Lisbon

Our tour guide had a lot of information to share and showed us many of the highlights of Spain. He was very knowledgeable and had a well thought out plan of where the tour should start and end. We loved that at one point we took a break and he got us custard tarts that are customary of Portugal. We thought that was very thoughtful and fun! We also stopped at a cherry jinger place and he again got us a sample of the jinger drink. Just some really nice touches that made our time even better!

Quality of Experience

Guides, Drivers and Staff

Evening of Fado

Lisbon

The included dinner was delicious with many choices to choose from and the entertainment was so good! Well worth it!

Quality of Experience

Food

There were enough choices to choose from and it was all delicious!

We had a fantastic trip to Spain. Our KimKim specialist, Beatriz was very easy to work with and everything she set up for us from the hotels, to the travel arrangements, to the tour guides was perfect. We especially liked the Tapas Experience with our guide, Yolanda, and the private walking tour of Madrid with Geza. The arrangements that Beatriz made for us took the stress out of traveling and allowed us to have fun and enjoy the trip without worrying about the details that she already took care of. We will definitely use KimKim again.

Beatriz was amazing!!! Great trip specialist

In Porto, our group of 3 ladies had a great trip to the Douro Valley with Bruno. We learned so much about the history and practices of the area, enjoyed a traditional meal, and sampled some great wines.
In Sintra, Teresa provided an amazing palace tour and winery stopover, while adding a surprise visit to a breath-taking mountain vista.
In Lagos, the bicycle tour, the cave tour, as well as the mountain, beach, and sunset tour left us feeling as if we had truly experienced Portugal’s best!

The entire planning process was wonderful. Beatriz was a pleasure to work with and very responsive for developing a customized Itinerary. The serviced provided went beyond planning our trip. During the trip Bea stayed in contact with us and ensured we had support of weekends. Rita who was available on the weekend also went above and beyond to resolve an minor tour issue. This team is outstanding. read more

The entire planning process was wonderful. Beatriz was a pleasure to work with and very responsive for developing a customized Itinerary. The serviced provided went beyond planning our trip. During the trip Bea stayed in contact with us and ensured we had support of weekends. Rita who was available on the weekend also went above and beyond to resolve an minor tour issue. This team is outstanding.

Hotel Reviews

Pestana Plaza Mayor Madrid

Madrid

Incredible hospitality.

Authenticity & Character

Location

Perfect central location for exploring Madrid

Staff

The staff were so friendly and always available to address your needs and questions.

Cleanliness & Comfort

Vincci Albayzin Hotel

Granada

Hotel is located just out side of the City Centre which is ideal for exploring the city but not in the mix of the busy areas.

Authenticity & Character

Location

Staff

They could not have been more accommodating. All staff were available to provide the support needed…

Cleanliness & Comfort

The hotel is in need of updating

Hotel Regina

Barcelona

Great location for walking to all places of interest as well as access to the Metro…Staff were wonderful and happy to answer and and all questions… very familiar with great restaurants

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Guided Visit of Seville

Seville

Quality of Experience

Guides, Drivers and Staff

Tapas Culinary Experience

Madrid

Quality of Experience

Food

Guides, Drivers and Staff

Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain

Madrid

Quality of Experience

Guides, Drivers and Staff

Train Madrid to Toledo, Guided Visit of Toledo, Train Toledo to Madrid

Madrid

Quality of Experience

Guides, Drivers and Staff

Transport

Day trip to Córdoba

Seville

Quality of Experience

Guides, Drivers and Staff

Private Transfer {{start_location}} to {{end_location}} via Ronda

Spain

Quality of Experience

Guides, Drivers and Staff

Transport

Tour of the Alhambra and Generalife Gardens

Spain

Quality of Experience

Guides, Drivers and Staff

Flamenco Show in a Sacromonte Cave

Granada

Quality of Experience

Guides, Drivers and Staff

Gaudí Architecture Walk

Barcelona

Quality of Experience

Guides, Drivers and Staff

Day Trip to Montserrat & Penedès Region Wine Tasting

Barcelona

Quality of Experience

Guides, Drivers and Staff

Transport

Really wonderful trip, tailored to our needs. They made traveling so easy, and when there were major train strikes, expedient alternative car rental options were procured in impressive time. Highly recommended. read more

Really wonderful trip, tailored to our needs. They made traveling so easy, and when there were major train strikes, expedient alternative car rental options were procured in impressive time. Highly recommended.

Hotel Reviews

Pousada Porto - Rua das Flores

Porto

The hotel was beautiful, and very well designed. It was clean and the staff was very friendly. HOWEVER, these were the least comfortable beds I have ever slept on. They are like sleeping on concrete. SO stiff. Other than that, it was perfect.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Incredibly uncomfortable beds.

Palácio Ludovice Wine Experience Hotel

Lisboa

Really beautiful hotel. Clean, well designed, very friendly staff, super comfortable beds. Great food, and fantastic location. Highly recommended.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Vila Valverde - Design & Country Hotel

Lagos

Really wonderful hotel. Incredibly comfortable beds, oversized rooms, great light. The TVs were small, and the bathroom has a glass door - very bad design choice. Outside of that, 5 star experience.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pousada Palacio De Estoi - Monument Hotel & SLH

Faro

STUNNING! ABSOLUTELY STUNNING! The views, the balconies, the staff, the gardens, everything was just beautiful. The suite was very well designed, and stylish. One minor flaw - the gym equipment was very old, and needs to be replaced. Outside of that, it's phenomenal.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Foodie Experience in Porto

Porto

This was possibly the most wonderful tour I have ever been on. There were wonderful experiences, that felt tailored and special. We had a very cool surprise at the end, which I won't give away - but trust me, go!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Private Guided Visit of Porto

Porto

Our tour guide was very pleasant. She tailored the tour on the spot to do things that we wanted to do. We arrived an hour late - the guide was really kind about it, and we had a wonderful time. She stayed late to make up for OUR late start. Above and beyond. 5 stars.

Quality of Experience

Guides, Drivers and Staff

Transport

Lisbon Roots, Food & Cultural Walk

Portugal

Really wonderful experience. This felt like a private tour with a friend showing you their home. It was so interesting and special. This was the absolute opposite of "tourist-ey". Highly recommended.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Algarve Sunset Experience

Portugal

WOW. This was a wonderful experience. We toured many beautiful cliff tops, and had lovely food and wine at the end. Our guide was really friendly, knowledgable, and very intelligent. Highly recommended. 5 stars

Quality of Experience

Guides, Drivers and Staff

Transport

Drive from Lagos to Faro via the caves of Algar Seco, Praia da Marinha, Albufeira or Vilamoura

Portugal

This was not great. We had a 7 day trip, and we enjoyed it thoroughly, but I wish we had skipped the stop offs in Albuferia - It was a town full of British & Irish people, drunk in the middle of the day (I say that as an Irishman). Maybe it's a good town for a bachelor party, but the town was boring, and the architecture was pretty awful.

Quality of Experience

Guides, Drivers and Staff

Transport

Beatriz was able to put together an incredible trip that let us see all the places we wanted to see in both Portugal and Morocco. I was so impressed by the guides in each place. They were so knowledgeable and eager to share the wonders of their cities with us. The trip exceeded my expectations and I will definitely be taking more trips with kimkim. read more

Beatriz was able to put together an incredible trip that let us see all the places we wanted to see in both Portugal and Morocco. I was so impressed by the guides in each place. They were so knowledgeable and eager to share the wonders of their cities with us. The trip exceeded my expectations and I will definitely be taking more trips with kimkim.

Our trip to Spain was absolutely spectacular. Bea was extremely helpful and knowledgeable. She suggested options for our itinerary that enhanced our trip. We so appreciate her expertise and for arranging such a wonderful trip for us. We had a fabulous time!

We visited Madrid, Toledo, Merida, Zafra, Seville, Grazelema, Ronda, Granada and Cordoba. Our trip was filled with historical tours of many of the cities and the guides selected for us were wonderful. Most were local to the... read more

Our trip to Spain was absolutely spectacular. Bea was extremely helpful and knowledgeable. She suggested options for our itinerary that enhanced our trip. We so appreciate her expertise and for arranging such a wonderful trip for us. We had a fabulous time!

We visited Madrid, Toledo, Merida, Zafra, Seville, Grazelema, Ronda, Granada and Cordoba. Our trip was filled with historical tours of many of the cities and the guides selected for us were wonderful. Most were local to the town we visited and most were true historians; extremely knowledgeable, but also with a good sense of humor. We enjoyed all of them. We also visited an Olive Oil Estate , Countryside Wine Tour and a Gourmet Tapas and wine tour. Each tour was unique and enjoyable. Ester was our favorite wine from our wine tour.
We also participated in a ceramic tile painting workshop while in Grenada. I would definitely recommend this workshop for all. They explained the process, demonstrated and were very patient with us as we tried to replicate their handiwork. We had so much fun and it is nice to have our tiles as a perfect souvenir.

Driving through the country was quite easy and a little interesting when arriving at city centers. Some of the roads are quite narrow, but it added to the adventure.

If I have another chance to visit Spain, I would spend more time in Toledo and Ronda. And I would leave the last couple of days without any plans to relax. With so much to see and do, it is hard not to over schedule.

Thank you again Bea and KimKim!

Hotel Reviews

Parador de Toledo

Toledo

Amazing views and very friendly, fabulous service.

Staff

friendly, helpful

Catalonia Ronda

Ronda

Great views! We upgraded our room and were quite happy. Very spacious, clean and comfortable. We had champagne on the rooftop patio...wonderful!

Location

Close to everything

Staff

Friendly, helpful

Cleanliness & Comfort

Very clean and comfortable.

Activity Review

Granada Traditional Tile Decoration Workshop

Granada

This was a unique experience that we had not been exposed to before, and we absolutely loved every part of this workshop. I would highly recommend. It was fun to be creative.

Quality of Experience

Unique, very helpful in assisting us in creating our tiles

Guides, Drivers and Staff

staff was very supportive and helpful

Transport

We drove ourselves :)

Wow, where to start? From the beginning of planning the trip, we had an amazing experience with Beatriz. She answered all of our questions super quickly and I really liked that the budget we discussed was stuck to, so there’s no surprises at the end when you get the invoice. We did a 10-day trip to Spain (Barcelona, Sevilla, and Madrid) and we thoroughly enjoyed every minute of it. We wanted a trip that we had planned events like a tapas tour, cooking class, museums trips, day trips, etc.,... read more

Wow, where to start? From the beginning of planning the trip, we had an amazing experience with Beatriz. She answered all of our questions super quickly and I really liked that the budget we discussed was stuck to, so there’s no surprises at the end when you get the invoice. We did a 10-day trip to Spain (Barcelona, Sevilla, and Madrid) and we thoroughly enjoyed every minute of it. We wanted a trip that we had planned events like a tapas tour, cooking class, museums trips, day trips, etc., but also enough time to ourselves to enjoy just waking around the cities and doing our own thing. I think our favorite parts were the tapas tour in Barcelona, the cooking class in Sevilla (the guides on this one were AMAZING, highly recommend), and the day trip to Toledo. Unfortunately, on the day we were supposed to go to a winery, I was not feeling well, but it was very easy to cancel because all of the information I needed was in the trip app. When we’re ready for our next big trip, we will certainly use KimKim again - we loved the ease of having everything we needed like train tickets, museum tickets, and phone numbers for important contacts right in the app at our fingertips. Thank you Beatriz and the KimKim team for making our trip so amazing!!

Hotel Reviews

Arc La Rambla

Barcelona

The location is great because you’re in an area that makes it easy to walk around the city. The hotel itself was clean and the staff were very friendly! As many hotels are in Europe, it’s older so the walls are thin and you can hear everything going on around you. So if you’re a light sleeper (like me!) bring ear plugs and maybe install a nice sound machine app on your phone. We had the free breakfast included, but ended up only using it once. I’d recommend walking down the street to the local market and grabbing something there instead. Overall, a decent place to put your head at night, but if you’re looking for a luxury stay, maybe look elsewhere!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Petit Palace Puerta de Triana

Seville

The aesthetic is super cool - very eclectic wall paper in the rooms and carpeting in the hallways. Breakfast was very good, lots to choose from. Staff was friendly and accommodating. Walls we’re very thin and the room would get very hot at night, despite trying to lower the temperature on the AC. Bathroom was updated nicely, but there was no shower door in ours, just a long piece of glass, so water would get on the floor when showering. For what we were looking for on our trip (essentially a place to put our heads at night, shower, and change) it was perfect. If you’re looking for a luxury stay, this is not the hotel for you!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Petit Palace Preciados

Madrid

This hotel is in the heart of a large shopping district and in busy roads - so light sleepers beware! It’s also in a pedestrian area, so a taxi can’t drop you off right in front of the door. The room itself was fine, beds were comfy and the bathroom was nice and large. The shower was… interesting. Took me a few tries to master as there are multiple shower nozzles, a large shower head, and other odd features that were a bit confusing! The walls are paper thin, so again, beware light sleepers! The location was great to get around the city and if you enjoy shopping.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Tapas Culinary Experience

Barcelona

This was a great experience. We visited 4 separate restaurants and got to try at least 4 different tapas at each location and a drink of choice at each location. We had about 10 people in our group and the guide was really knowledgeable. There’s a lot of different options for the tapas but if you’re a vegetarian or don’t like seafood, this may not be a good experience for you as most options had meat or fish in them. Overall this was a great first experience in Barcelona and we loved being able to meet other visitors in our small group!

Quality of Experience

Food

Guides, Drivers and Staff

Visit an Andalusian Olive Oil Estate

Seville

We had a lovely private tour of this estate and our guide, Sarah, was so knowledgeable about all of the different olive types and what they’re used for (eating vs olive oil extraction). The estate itself is beautiful and you get to see the modern day way they make olive oil as well as the ancient way they used to make it. The owner of the estate also has an impressive collection of old horse carriages that was an unexpected, but very interesting, addition to the trip. We ended up buying a ton of olive oil to bring home with us as gifts!

Quality of Experience

Guides, Drivers and Staff

Transport

Flamenco Experience

Spain

The show and experience was really wonderful, but since we were there on a Wednesday night, we were one of only a handful of attendees in the audience. This was a bit weird and felt awkward at first, but once the show started you forgot about it. The dancers and musicians were highly skilled and you could tell that they love performing. This may be a better experience on a weekend day assuming more people attend at that time.

Quality of Experience

Traditional Andalusian Market Visit & Cooking Class

Seville

Highly recommend this experience! The cooking class takes place inside the market and you do a tour of the market beforehand. The guide tells you about the local fare and what is in season. Then you get to cook with the ingredients that we’re discussed like saffron, purple garlic, and smoked paprika. Our chef, Dom, was so incredible! He was able to make a group of about 12 feel like a little family. He got everyone involved with chopping and cooking - everyone got a chance to be the star.

Quality of Experience

Food

Guides, Drivers and Staff

From start to finish, we felt like we were in good hands. We had a wonderful experience planning and taking our trip to Spain with Kim Kim. Our local agent, Beatriz De Pablo was consistently reliable and available to us both before we left, and also the whole time we were in Spain. And if she wasn’t in, she made sure to let us know the name and contact information of a colleague who was covering for her. That greatly helped in reducing the stress of traveling with my older parents, who... read more

From start to finish, we felt like we were in good hands. We had a wonderful experience planning and taking our trip to Spain with Kim Kim. Our local agent, Beatriz De Pablo was consistently reliable and available to us both before we left, and also the whole time we were in Spain. And if she wasn’t in, she made sure to let us know the name and contact information of a colleague who was covering for her. That greatly helped in reducing the stress of traveling with my older parents, who have some mobility issues. It was especially nice to get an upgrade to premium class on our train rides, with meals included. The hotel - train station and hotel – airport transfers were welcome, and even when there was a problem with one of them, the team worked to quickly resolve the situation to our satisfaction.

The driver who picked us up from MAD when we landed on 1 Nov was reassuring about waiting for us after we landed, as we navigated through the massive airport with my parents in wheelchairs. The driver who picked us up at the Granada train station was very nice too. Our guides in all destinations were uniformly outstanding: Alberto (Granada), Fátima (Córdoba) and Teresa (Sevilla). They had a solid knowledge base about the locations, as well as great personalities, which made spending time with them a pleasure. We appreciated that Bea arranged separate tickets to la Mezquita in Córdoba to accommodate my parents, who weren't able to accompany us on the official tour. We especially liked our driver, David, who picked us up at Atocha station on 14 Nov and brought us to our hotel in Madrid, and who also drove us to MAD on 15 Nov. He was friendly and helpful.

We loved it all, but especially the cooking class in Sevilla! Laura was a warm, kind, and patient instructor and the food was delicious (looking forward to receiving the recipes!).

Hotel Reviews

Eurostars Puerta Real Hotel

Granada

Clean, centrally located, but utilitarian and not very charming.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Las Casas de la Juderia Hotel

Córdoba

This hotel is charming. It's ideally located in the old quarter of the city, steps from la Mezquita and the Roman bridge. Reception is wonderful and they gave us a very warm welcome, which was appreciated after a long drive. Breakfast was served in a large utilitarian room, but the choices were great, and the service was responsive and friendly. The courtyards and fountains were magical, but one caution I would mention is that the various steps up and down through the garden and courtyard areas were not well-lit or marked. We were traveling with my elderly parents, and I worried about them slipping and falling. Otherwise, it's a lovely property. We didn't get a chance to partake in the "honor bar" in the lovely library, but I loved the idea of it and we definitely would have if we had had more time in the beautiful city of Córdoba.

Authenticity & Character

Charming!

Location

Centrally located in the old city.

Staff

Cleanliness & Comfort

Lighting in the guest rooms could be a bit brighter.

Hotel H10 Casa de la Plata

Sevilla

Hotel H10 Casa de la Plata was our favorite hotel during our two-week stay in Spain. Front desk staff were top-notch: warm and welcoming. The lobby area is tastefully appointed with eclectic furnishings and decor. The guest rooms are wonderful: spacious but cozy. We loved the bidet and the illuminated toilet :-) There was witty and whimsical art on the walls, eye-pleasing colors and - a first for us - a pillow menu!! The breakfast buffet was lavish and delicious, with more choices than we knew what to do with. Service at breakfast was warm, friendly and welcoming.

Authenticity & Character

Location

In the middle of the old city, in the pedestrian zone - ideally situated. May be difficult to reach, though, for folks with mobility issues, as the closest taxis can come is about 500m away.

Staff

Special shout-out to Fran, who walked out to help find us when were arrived in old Sevilla, and were lost with our rental car on the narrow cobblestone streets. He graciously helped us with our luggage and guided us to the hotel.

Cleanliness & Comfort

Bidet and illuminated toilet in the bathroom. Pillow menu - oh my!

Catalonia Las Cortes

Madrid

Hotel is lovely, with excellent service, comfortable rooms and beds, and great breakfast.

Authenticity & Character

A nice mix of character and history, with modern amenities.

Location

Central location, near museums, Plaza Mayor, and Plaza Santa Ana

Staff

Consistently friendly and helpful

Cleanliness & Comfort

Very clean. One issue is that the rooms on one floor (not sure which one) all have a substantial step up into the bathroom. This was a hazard for my elderly parents, to the point that they requested a room change, which hotel staff accommodated quickly and efficiently. There are also door stoppers affixed permanently to the floor, which are easy to walk into and stub one's toe.

Activity Reviews

Tapas Culinary Experience

Madrid

Jenk was a friendly and informative guide. We liked that it was in the Chamberi neighborhood, which has fewer tourists and so felt like an authentic experience.

Quality of Experience

Food

Guides, Drivers and Staff

Guided Visit of Museo del Prado

Madrid

Christina was an excellent guide, with considerable knowledge about the museum, which she presented in a lively and interesting manner.

Quality of Experience

Guides, Drivers and Staff

Private Guided Visit of Córdoba

Córdoba

Traditional Andalusian Cooking Class & Market Visit

Seville

Guided Visit of Seville

Seville

Guided Visit of Alhambra & Generalife Gardens

Granada

Alberto was outstanding.

Quality of Experience

Guides, Drivers and Staff

Bea was so patient and helpful in planning our trip to Portugal and Morocco! She checked in with us throughout the process and during the trip. The trip itself was incredible. All of the guides we had throughout the journey were fantastic, but particularly our two guides in Lisbon: Gisela Gouveia for our tour of the city and Paulo Pires for our day trip to Sintra. They were both so knowledgeable, kind, and fun. I would highly recommend them both to anyone who has never visited!

During our... read more

Bea was so patient and helpful in planning our trip to Portugal and Morocco! She checked in with us throughout the process and during the trip. The trip itself was incredible. All of the guides we had throughout the journey were fantastic, but particularly our two guides in Lisbon: Gisela Gouveia for our tour of the city and Paulo Pires for our day trip to Sintra. They were both so knowledgeable, kind, and fun. I would highly recommend them both to anyone who has never visited!

During our stay in Morocco, we had a designated guide/driver with us throughout the trip which was really nice for consistency. Our guide in Marrakesh, Hamid, was fantastic. I was so impressed with his knowledge and ability to help us understand Moroccan culture. He was very kind and helpful. We also had a really great guide in Chefchaouen, also named Hamid. This was my favorite city in Morocco and he really helped us see so much of it's beauty. Overall, just an amazing vacation!

Hotel Reviews

Hotel Dom Henrique Downtown

Porto

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Olissippo Castelo Hotel

Lisboa

We loved this hotel! On our way back through Lisbon before heading home, we ended up booking here again because we liked it so much. The staff was wonderful. We had some issues with lost luggage and they were so helpful in calling the airport to check on the status of our bags so we could go out and do some sightseeing. The rooms are lovely and it's a great location with a beautiful view of the city.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Chergui

Marrakech

This was probably my favorite hotel of the trip. It was in the middle of the medina so it was easy to walk to everything and the hotel itself is just gorgeous inside! I could have spent all day sitting in the courtyard.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Oum Palace Hotel & SPA

Casablanca

Pretty average hotel. It was fine for just one night stay but it was really loud because of the street noise.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Riad Kalaa 1

Rabat

Beautiful hotel. We only stayed one night but I would definitely go back.

Authenticity & Character

Beautifully decorated rooms and courtyard. Very clean.

Location

Staff

Cleanliness & Comfort

Palais Zahia

Old Medina, Tangier

I really loved this hotel--it's beautifully decorated and well cared for.

Authenticity & Character

Location

Staff

We had booked a twin room and when we checked in there was only one bed but the staff was very kind and accommodating when we asked to switch to a twin room with two beds.

Cleanliness & Comfort

VANCII HOTEL

Chefchaouen

Really nice hotel--very clean and well taken care of. They have a beautiful rooftop deck where they serve breakfast and a lovely sitting area where you can see the entire town.

Authenticity & Character

Location

It was really close to everything. We could easily walk to restaurants and shops. The only downside was the street noise at night, which was really loud.

Staff

Cleanliness & Comfort

Activity Reviews

Privately Guided Tour of Chefchaouen

Chefchaouen

This was my favorite city in Morocco, by far! I couldn't stop taking pictures! We had a really lovely guide, Hamid, who took us on a walking tour of the city. He led us up pretty high in the city so we could get a nice view of the whole area and led us down through all the shops. He was very patient as we stopped all the time to take pictures.

Quality of Experience

Guides, Drivers and Staff

Transport

Sunrise Hot Air Balloon Ride over Marrakech

Marrakesh

Honestly, I was a little disappointed in this experience. We thought it was a sunrise hot air balloon ride but when we got to the area with the balloons they had already taken off with other passengers so we didn't get to watch the sunrise in the balloon. There was a lot of confusion about when we would get to take the balloon ride and, essentially, we spent almost an hour waiting around not knowing what was going on. After about an hour, our driver had us get back in the car and drive to another point to get in the balloon. The ride itself was nice but leading up to it was pretty disorganized and there was a lot of waiting around.

Quality of Experience

Organization and communication

Food

Guides, Drivers and Staff

Transport

Our driver was late picking us up so by the time we got to the balloon field the balloons had already taken off with other passengers. We missed seeing the sunrise in the balloon.

Day Excursion to Douro Valley, Wine Tasting & River Cruise

Porto

Beautiful drive and experience. We did a wine tasting and had the entire place to ourselves. We had a wonderful lunch and a scenic boat ride along the river.

Quality of Experience

Gorgeous area

Guides, Drivers and Staff

Our guide, Nelson, was great!

Transport

Privately Guided Visit of Marrakech

Marrakesh

Overall, this was a really great tour. Our guide, Hamid, was incredibly knowledgeable and kind. Marrakech is an amazing city and we were able to see quite a bit in just a short time. The only criticism is that we were taken to two places (one that sells creams and perfumes and one that sells rugs) to basically sit for a sales pitch to buy things from these vendors. It was interesting to learn about how these things are made but this cut into our tour time significantly.

Quality of Experience

Guides, Drivers and Staff

Get to Know Lisbon with a Local

Lisbon

Lisbon is such a beautiful city! We really enjoyed our tour with our guide, Gisela Gouveia. She really helped us get acclimated to the city and taught us a lot about Lisbon in such a short time.

Quality of Experience

Guides, Drivers and Staff

Our guide was fantastic!

Private Day Excursion to Sintra, Cascais & Estoril

Lisbon

This was one of my favorite days during the whole trip. Our guide, Paulo, was friendly, kind, and knowledgeable. We really appreciated his good recommendations for food during our tour as well as other suggestions for food and sites to see in Lisbon. I really loved the visit to Pena Palace and the beautiful walk through the woods on the way back down.

Quality of Experience

Guides, Drivers and Staff

Our driver and guide, Paulo Pires, was fantastic!

Transport