Lacey Ngo

Trip was aligned mutually based on our needs and finally perfectly organized by kimkim guys. All went 100% correct as per our agreement, the service was excellent. Our local specialist was always stand by in case we needed any clarification or help. It was our 2nd trip with kimkim and we had a great experience again. We could focus on our holiday activities, instead of logistics (where, when, how). We don't like to stay at one place only, we prefer to explore the country where we are going... read more

Trip was aligned mutually based on our needs and finally perfectly organized by kimkim guys. All went 100% correct as per our agreement, the service was excellent. Our local specialist was always stand by in case we needed any clarification or help. It was our 2nd trip with kimkim and we had a great experience again. We could focus on our holiday activities, instead of logistics (where, when, how). We don't like to stay at one place only, we prefer to explore the country where we are going to, therefore logistics is quite important and kimkim is providing excellent service in this area.
We definitely recommend kimkim to the others and we will use it in the future again.

Hotel Reviews

Phi Phi Natural Resort

Krabi

Great experience in less busy area of the island.

Authenticity & Character

Location

It is located at the northernmost part of the island, not overcrowded by tourists, which we liked a lot. Directly located at the beach. We could watch the sunrise directly from our room and also sunset when walking 10-15 minutes over a small hill.

Staff

Very helpful, whenever we asked for anything.

Cleanliness & Comfort

Galleria 12 Bangkok Hotel by Compass Hospitality

Bangkok

Good hotel with everything you need. We haven't spend too much time inside. Beds were very comfortable and huge :-) .

Authenticity & Character

Location

The street is very small and narrow, on the other side there is not noise there. Also Skytrain and shops are 5-10 min walk from there, which is very convenient.

Staff

Cleanliness & Comfort

Our Jungle House

Khao Sok

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Evening food tour by tuk tuk

Bangkok

Great experience. Our guide was very actionable and she was explaining everything all the way. Thanks Kanya for great evening.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Bangkok symbolic temples

Bangkok

Quality of Experience

Guides, Drivers and Staff

Transport

Full day trip to Cheow Lan lake joining tour

Khao Sok

Very relaxing day - the lake is awesome, water is clean and warm. We had enough time for swimming and kayaking, food for lunch was delicious. Hiking to cave and through forest was quite an easy one, we were expecting much more difficult hike. It's easy for kids as well.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Khao Sok night safari (Our Jungle Resort)

Khao Sok

We were a bit disappointed with night safari. First of all we wouldn't call it safari, however we might be spoiled by real safari in Africa. We would rather call it easy walk through night forest on wide pathways, but a bit overcrowded with lot of other people group, which were unable to keep quiet. Therefore also the number of spotted animals was quite limited (besides insect and some snakes). We were lucky to spot few sleeping monkeys.

Quality of Experience

Guides, Drivers and Staff

Transport

Our trip was fenomenal from beginning to end. It was more than what I expected. It was so perfectly crafted for what we wanted.

We started at Bangkok where we had the sweetest, kindest and nicest guide we could have asked for (Annie). She made the Bangkok experience so much better. She had fun facts about every site we visited, knew her history, was really passionate about her work and was always prepared for any eventuality. With her we visited the different palaces and temples, went to... read more

Our trip was fenomenal from beginning to end. It was more than what I expected. It was so perfectly crafted for what we wanted.

We started at Bangkok where we had the sweetest, kindest and nicest guide we could have asked for (Annie). She made the Bangkok experience so much better. She had fun facts about every site we visited, knew her history, was really passionate about her work and was always prepared for any eventuality. With her we visited the different palaces and temples, went to Chinatown for our food experience, night tour of the city and she pointed us out to great food and places to visit on our day off.

I must confess that Bangkok was not my favorite but I in general don't like large cities. Our hotel W22 was exactly what we asked for. However, the location left some to be desired. If the exact same hotels was somewhere different I would go back. The rooms were simple but nice looking and clean, it was styled very nicely, it was just the unexpected surrounding areas and somewhat questionable characters, so the location was not my favorite. in the street. But I never felt unsafe and with all and all it was very accessible, close to site, food and bars. Now this was not Kim Kim's first recommendation, they had proposed some other more fancier hotels, but since I was in somewhat of a budget this hotel was Ok and met all our needs. Plus Annie picked us up almost every day, took us where we needed to go and made sure we knew how to get around, expected prices and gave us tips to navigate the city when we were not with her. She was always on time and ready for anything.

From Bangkok we went to Ayutthaya, Annie and Kim Kim arrange for all transportations and accommodations, which were just great. (PS: I really loved being assisted and greeted at the airport to be able to fastrack all lines and process to enter the country).

Ayutthaya was fantastic, even though the heat was overwhelming, so if you go do it before April. The ancient city is so large that you should plan for a couple of days if you like ruins and to walk around and be transported in time. If I would have done something different, I would have skipped the summer palace altogether to get to Ayutthaya much earlier. That way I would have beat the crowds and the heat, because by the time we got there it was got painfully hot. I don't mind waking up early so I wish this would have been a choice or we could have gone the night before to be there much earlier, since Bangkok is really not far. I would rather leave really early, get there as soon as they open and once, I finish visiting all the places I wanted be giving the option to go to the summer palace or not. Unfortunately for us there wasn't much of a choice, we were driven to the palace directly. There wasn't really much to see aside from the spacious gardens, most buildings were closed so I really didn't see the point of stopping there. Definitely go to Ayutthaya, stay the day, enjoy the city, see the ruins at sunset, explore it again in the morning and then go back to wherever you are traveling. It is worth the trip and time. Our hotel in Ayutthaya (Kantary Hotel) was great, had a nice pool with a great view. The rooms were beautiful and very spacious.

Annie went above and beyond her job to make us feel confortable and welcomed, her kindness and graciousness will be something I will remember always. She was a trooper and a fantastic photographer, I think we have hundreds of pictures of us which we often don't take. She send them all to us and now we have more wonderful memories! If we go back to Bangkok or any surrounding areas I would ask to be paired with her again.

After we went to Chiang Rai, what a fun little city. Our hotel was amazing, I think my favorite one, based on style. The Nak Nakara was a relatively small Lana Style hotel, confortable, beautifully kept, really well maintained and with lots of personality. It had a really nice pool that we got to enjoy in the evenings a very convenient restaurant and close to fun evening markets. Everyone there was lovely and helpful, they helped us arrange for tuk tuks to take us places. Our guide Mr Chuan was great. He was nice, knowledgeable and pleasant, he was very accommodating and kind, he let us do the visits in our own time, never pressure us or rush. The golden triangle was interesting, and we did also the food experience. But it was all the variety of temples we visited that made this place so memorable. Do visit the white temple and black house and if you have time go to the blue temple. We also discover a funky little bar, restaurant, hanging place
the Chivit Thamma Dat, this was recomended by our hotel staff. What a nice place to end our days. We ended going there in the evenings for food and drinks, to relax by the river and enjoy the view. It really rounded up our little adventure. 5 stars for Chiang Rai. We loved it.

On to our favorite place Chiang Mai.

We stayed inside the old walls and had the most amazing guide, Mona (Ms Kanyavee). Our hotel Thai Akara was great! Also a Lana Style hotel, a little more modern than the others, was perfectly locatate. Everything and anything was reachable by foot. Our street was awsom, we had food, markets, bars, temples, spas a barber and even a laundramat all within walking distance. The people were amazing, the pool was great (it was really hot in May). Our favorite person was our guide Mona.

Mona was so much fun to spend time with. She was knowledgeable, spoke excellent English, very well rounded and make each day fun. She was never intrusive and so, so kind. With her we did a food experience which was great and she was flexible enought to acomodate to anything we wanted, took us around the city and went with us to the Jungle temple (my favorite) on to a hike, waterfalls, coffe farm and a monk blessing. We went with her to the Doi Inthanon National Park (A must go if you can) She was great! Thanks Mona!!!

Finally we ended this three week trip in Krabi. We stayed at a resort and that may be the only place I would not recommend. It was supposed to be a 4 star resort but I am sorry to say maybe a 3. The Beyond resort at Krabi has seen better days and is somewhat run down. The first room we received was really substandard and I had to raise a complained about it. And while we had issues with our room, the staff was so accommodating and understanding. We were promptly moved to another room but it was an inconvenience. Now the resort staff will make up for it, what an amazing staff they have, every single one of them. Including the manager who called me to apologize for the room. With some TLC the resort can recover, the grounds are great, I loved the beach and pool and absolutely love that they were very kitty friendly (as most of Thailand is). The pool was nice and the restaurant was OK... but no worries cause just next door there was a fantastic restaurant, bar and spa.

At Krabi we spend most of the time on boat tours, island hopping, visiting beautiful beaches and snorkeling. One recommendation though. I don't think it is needed to book this experiences ahead of time. On our day off we coordinate through the hotel a private boat. This was so much better than the joining tours and the price difference was very small. But do it there, all the prices as consistent and listed everywhere so there is little chance for anyone to take advantage of you. They really cater to tourist and I am sure that way will be much more affordable than booking them ahead of time. I do recommend the speed boat to Phi Phi islands. If you are choosing to do Kayaking at Ao Thalane don't do the whole day. The best part was the first part of the trip through the canyon, absolutely breathtaking. The kayaking through the river was nice and fun but not as amazing as the first part of the day.

All and all I give this trip a 9 out of 10. With very, very few inconveniences that were promptly resolved by our specialist Lacey. I want to give kuddos to her, since she was always attentive and in the few instances, we had an issue she was easy to reach and prompt to help us.

Hotel Reviews

Nak Nakara Hotel

Chiang Rai

Cute Lana Style hotel. Well located, confortable, clean and good looking rooms. Great pool, amicable and hospitable staff. Close to everything we needed. Perfect for our visit.

Authenticity & Character

Love its character. It had a mixed of modern while still traditional. Lovely looking gardens, perfectly manicured, open aired areas, great pool

Location

Close the night bazar, on a quite road, with easy transportation.

Staff

Oh the staff!!! Very young but so helpful!

Cleanliness & Comfort

Cant complaint! Clean confortable rooms and shared spaces.

W22 by Burasari

Bangkok

More like a 3 1/2 stars. The hotel itself is very nice looking. It is great for a short stop. The pictures do give credit to the hotel. It is the location that left me hesitant to give it a higher rating. However while this hotel is not for me. It is in the heart of China Town close to everything. So give it a try, you may like it.

Authenticity & Character

The decorations are very nice (I wish it had a bar or snack area). The hotel is charming in its own way. It looks lovely inside and it was perfect for spending a couple of nights. It did meet all our needs.

Location

The location was not for me.

Staff

The staff could have been a little more helpful, but they were nice. It is a small hotel so there isnt too many people there who can help you with simple things like calling a cab or helping you negotiate with a Tuk Tuk driver (which in all other hotels we stayed, we were assisted with).

Cleanliness & Comfort

The hotels is impeccably clean and the rooms while on the small size and confortable.

Kantary Hotel

Fun hotel with excellent rooms and a rooftop pool with a view. Great restaurant.

Cleanliness & Comfort

The rooms were beyond spacious, really clean and confortable. Excellent choice of hotels

Thai Akara

Chiang Mai

I love this hotel. The location was excellent, everything was close by and an easy walk. The days were hot so the pool while a little small was really a nice treat. The pool and restaurant staff was lovely, engaging and helpful. They remembered us and try to make sure we had a good time. I love the hotel style with its airiness and decorations. But it was really the location that made it great.

Authenticity & Character

Charming, modern with loads of traditional character. Extremely convenient and fun.

Location

The hotel is on a tiny side street and is very inconspicuous. You could miss it if you don't know it is there. The hotel is spacious and so very confortable. In close proximity to absolutely anything you may want. Close to temples, city center, night markets, food markets, restaurants, bars, laundromats (the hotel offers this service, but right next door for a fraction of the price you can have everything washed and delivered to you in the same day), spas, little tiny Thai Massage places (don't pay for the fancy ones, cause these small ones are a jewel). Really great location.

Staff

The pool and restaurant staff was amazing. We didn't really interact much with the rest of them, we didn't need to but i am sure they are also lovely! The pool staff knew our order, were engaging without being intrusive, always attentive.

Cleanliness & Comfort

Really confortable, tidy, immaculately clean.

Beyond Resort Krabi

Krabi

I really wanted to love this place, but it is a bit rundown. It needs some TLC, a coat of paint and some more maintenance. However, I loved the beach area, the pool was fun and the staff was the nicest people we have encountered. The staff made up any shortcomings the hotel had. But I was expecting more, and I was a little disappointed by it. I spoke with the manager, and he told me they are starting renovations in the summer of 2023. So, trust but verify that the reno has been completed. If yes, then try it. If not, then depending on what you are looking for give it a try. Since we spent most of our time out of the resort, we didn't miss much but if you are a resort type of person be aware of its shortcomings. The restaurant food is a little generic, the drinks are not the best, the furnishings in the rooms and common areas are outdate and need to be upgraded. The overall look is rundown, it seriously need painting and the palm trees need to be replaced since many are dead. The rooms are weirdly spacious, but there is no airflow to the bathroom, which gets ridiculously hot and humid with a very uncomfortable smell, which we could not pinpoint where it was coming from. It was really somewhat sad, because I can picture it in its better days and I can see the potential for it to be much more. But the staff!!! The staff is amazing, hospitable, caring, serviceable, attentive and I can go on and on how incredibly nice they were.

Authenticity & Character

It has seen better days. This leaves much to be desired.

Location

The beach is really nice, you just need to wait for high tide and you can walk for miles. It was lovely! Very accessible and the staff helped us to arrange transporation and tours. You can just walk out and will find little taxi, tuk tuk stands. Walking disatance on the beach are other bars and restaurants all with amazing views. I like that the area we were in was quite and didnt have the overwhelming hecticness of Ao Nang or Raily Beach.

Staff

Lovely people all of them.

Cleanliness & Comfort

It wasn't unclean, it is just that a place that is rundown makes you feel a certain way. It was confortable with some question marks. I do adminer trying to save enegery but this made the rooms really hot and uncomfortable when you arrive and I have no idea what was up with the bathrooms. I guess it is just poor desing. The comun areas especially the lobby really need better ventilation and an investment in better more powerful fans. I understand the open concepts but it was uncomfortably hot and the tiny celling fans barely blew any air. The furniture is outdated so that contributes to the overall feeling that the hotel is past its prime.

Activity Reviews

Phi Phi island by joining speedboat

Krabi

They are beautiful!

Quality of Experience

Guides, Drivers and Staff

The tour guide for the joining tour was very nice. He made sure we were confortable and he was funny to boot!

Transport

The speed boat are really confortable.

Golden Triangle - Chiang Rai Sightseeing & art

Chiang Rai

This was so fun!!! I cant believe how corky some of the places we went to. So creative and a great combination of modern and spiritual with a touch of irreverent and fun while still absolutely beautiful. Impresive array to talent in the best possible way. White temple and black house are a must see while in Chiang Rai.

Quality of Experience

So much fun!!!

Bangkok - Ayutthaya

Thailand

I loved this place, but please go there first and then to the summer palace. Timing is everything and when you are visiting in the middle of the summer this should be taken into consideration. This place is magical and should be appreciate.

Quality of Experience

Really good

Food

We ate at the hotel and Annie (bless her soul) bought us all sort of disserts, drinks and snacks, which were absolutely delicious. I took them with me and munch on them for the remainder of the trip.

Guides, Drivers and Staff

Loved our driver and guide (Annie). So much fun and kind. Annie even bought me a fan because I was overheated and uncomfortable. She was the best!

Transport

Those vans are great!!! So confortable and spacious, I guess next time I will travel by land if they are available.

Alms giving and jungle temple

Chiang Mai

This was my favorite day along with the visit to Doi Inthanon. The jungle temple is so beautiful, so serene, so different. This is more of a spiritual experience. The temple is not as grandiose as the ones in the cities but it has such a vibrancy and quietness. The jungle, mountains and design is a rest for the soul.

Quality of Experience

A lot of this had to do with our guide, she was patient and lovely, she welcomed every question and was insightful and kind.

Guides, Drivers and Staff

Both driver and guide (Mona) were fantastic. I can say enough good things about Mona. She was great, non intrusive and never pushy. She was insightful and knowledgeable but not stuffy and always kind and fun. We really enjoyed our time with her. She was open and welcomed all our questions, she was great at explaining us and giving us background especially related to Buddhism and the temples without being preaching or judgmental. She really made us feel very confortable. We really recommend her

Transport

Loved our driver and our van. Van is spacious and very well kept, inmaculate and clean. They provided for any need, had cool water at hand all the time. It was great.

Doi Inthanon National Park - A nature walk and culture

Chiang Mai

What a fun day and break from all the temple sight seeing. The park was lovely and the waterfalls beautiful. The treck was not difficult (but there were some steep stairs). We loved getting coffee and having lunch at the Karen village. The twin chedis were quite a contrast to the lovely walk and beautiful natrue. The waterfalls were my favorite part.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Four Islands by Longtail boat Joining tour

Krabi

We didn't get the speedboat for this, we got the long tail boat. We had a lot of fun but boy the crowds! It is still amazing and a must do!

The trip was amazing! Working with Lacey to plan exactly what we wanted to do was one of the easiest processes. She was very responsive no matter what day it was. (does she ever get a day off?) She was patient with me as I had to check with other travellers to answer her questions sometimes. She was very knowledgeable and gave us great advice on hotels as well. It was great that she gave us choices.

Pom in Bangkok was very knowledgeable and a lot of fun. He had a great sense of humour and... read more

The trip was amazing! Working with Lacey to plan exactly what we wanted to do was one of the easiest processes. She was very responsive no matter what day it was. (does she ever get a day off?) She was patient with me as I had to check with other travellers to answer her questions sometimes. She was very knowledgeable and gave us great advice on hotels as well. It was great that she gave us choices.

Pom in Bangkok was very knowledgeable and a lot of fun. He had a great sense of humour and could answer all of our questions. The W22 hotel was in a great location for walking around Chinatown. We moved through the sights quickly and efficiently and he knew where to get the best souvenirs, how to barter and where it was appropriate and he found us all the great foods to eat. I felt like we ate our way through Thailand.

Mona was fantastic, she was also very knowledgeable, answered all of our questions. She offered so much information about Chiang Mai and the surrounding area. We wished we had more time there. The Thai Akara is a beautiful hotel and we spent some time relaxing in the courtyard by the pool. The cooler weather was a welcome change from Bangkok. The Elephant Sanctuary was definitely a highlight for all of us in my group. We met some wonderful young people on our ride out there and back. One thing we were not expecting was the red taxi ride out to the sanctuary. We had been in air conditioned coaches all along and then to ride in the back of the red taxi was unpleasant. The street food tour was amazing with so much great food. Mona and our driver Aude were so friendly. Mona's tips about the night market and the accessibility from our hotel on foot was great. The temple and the blessings by monks were both very spiritual for me and a great way to start the day. The extra stop at a cute little coffee shop was a nice touch and it was nice to get to know Mona a little bit on a personal level. We will definitely come back to this area of Thailand and spend more time.

Phuket was hot and humid. The Cape Penwa hotel was divine. The breakfast buffet was huge, the beach was lovely and the service excellent. We only had limited contact with Kai because of the type of experiences we had there but she was able to ensure we had a driver when we needed one. She was very responsive to all my questions via what's app throughout our stay and got us tickets to the cabaret on the last night. She was also very knowledgeable and so helpful.
The island and snorkeling tour we went on was enjoyable but we were surprised at the size of the boat and group with us. We were all given a coloured wristband when we arrived but no further instruction. We almost missed our briefing and the group leaving because no one called out colours or anything. There was a large, loud group at the back of the boat that never moved and so some of us had to fight for space inside out of the sun. (one of them laid down in the back and went to sleep so we had to climb over her to get off the boat) There was not enough room out of the sun for all of the people on the boat. The snorkeling was great for us that are experienced snorkelers but if you were a first time snorkeler, there was no instruction, rules, what to do and what not to do. The masks were handed out and we jumped in. The buffet was horrible. The food was edible but it was small, no service and we were left alone. The tour could have been much shorter, we had way too much time at each stop and the beaches had no lounge chairs or anything. We would not do this tour again.

We absolutely loved our trip to Thailand and will definitely return for a longer visit.

Hotel Review

Thai Akara

Chiang Mai

Beautiful, well situated hotel. The courtyard area around the pool was quiet, and the pool bar staff were attentive. Breakfast buffet wasn't large but had lots of choices as well as a small menu for eggs made fresh. I would definitely stay here again.

Authenticity & Character

Charming, courtyard around the pool like an Oasis

Location

Options for restaurants and bars, and the night market within walking distance.

Staff

Always helpful and friendly

Cleanliness & Comfort

Bed was comfortable and the bathroom had both a tub and a shower

Activity Reviews

Manohra Dinner cruise

Bangkok

Food was incredible 5 star for sure, views spectacular and staff were able to answer questions about what we were seeing as we floated past.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Charming Night And Street Food Taste

Chiang Mai

Temple was beautiful. Food was great, Mona was helpful and knowledgeable. We were stuffed by the time we were done eating.

Quality of Experience

Food

Guides, Drivers and Staff

Mona and Aude were beyond helpful and friendly.

Transport

Alms giving and jungle temple

Chiang Mai

This was an experience like none other we have had. The temple in Chiang Mai was so different from the flashy gold ones in Bangkok. We really loved this experience and the blessings from the monks.

Quality of Experience

Guides, Drivers and Staff

Transport

Elephant Jungle Sanctuary (Afternoon session)

Chiang Mai

Words cannot express how we feel about the elephant sanctuary. This sanctuary is a no riding sanctuary which is an important distinction for us. These elephants are rescued from working and begin ridden. We fed them, interacted with them, got up close. We made and fed them their medicine, Ken was great at teaching us lots about the elephants, and we all learned new things. We watered them and had a big water fight. It was simply a great afternoon.

Quality of Experience

Food

Guides, Drivers and Staff

The staff at the sanctuary were amazing

Transport

Did not know about the red taxi and it was hot and uncomfortable

Evening food tour by tuk tuk

Bangkok

This was a wild ride for sure. The tuk tuks are an adventure in themselves but we had a great guide and great food all evening long. We started in a restaurant for some Thai food and then went out on the street which was much different than it had been during the day.

Quality of Experience

Food

All the food was so good

Guides, Drivers and Staff

Pom was amazing and got us all the food we wanted to try

Transport

Tuk Tuks are fun

Railway market & floating market

Bangkok

The markets were like nothing we had experienced before. We had so much fun, and bought original artwork, souvenirs and elephant pants. You have to get some elephant pants, great for going in temples and so comfy for the flight home.

Quality of Experience

Food

ate all kinds of new foods

Guides, Drivers and Staff

Pom was amazing, knew so much and helped us buy and barter.

Transport

Lot's of walking, so make sure you have good shoes on

A huge thank you to Lacey and her entire team for making our trip to Thailand so special. We had very little time to plan, so left all of the details to Lacey. She did not disappoint. Everything -- from the hotels, to tours, to guides, to drivers -- was wonderful and so well coordinated that we got to enjoy the short time we had to spend in such a wonderful country. We specifically enjoyed our private guides, Pom in Bangkok and Frankie in Chiang Mai, who made the trip particularly... read more

A huge thank you to Lacey and her entire team for making our trip to Thailand so special. We had very little time to plan, so left all of the details to Lacey. She did not disappoint. Everything -- from the hotels, to tours, to guides, to drivers -- was wonderful and so well coordinated that we got to enjoy the short time we had to spend in such a wonderful country. We specifically enjoyed our private guides, Pom in Bangkok and Frankie in Chiang Mai, who made the trip particularly interesting for our entire family, including our two teenage boys. We would easy use Lacey and Exotic Voyages again and recommend them to friends and family, without hesitation.

Again, thank you, Lacey.

Hotel Reviews

The Sukosol Hotel, Bangkok

Authenticity & Character

Location

Staff

Cleanliness & Comfort

U Chiang Mai Hotel

Loved this boutique hotel. Beautiful rooms, great location and wonderful drinks by the pool. The staff was also extremely friendly.

Authenticity & Character

Location

Right in the center of the old city in Chiang Mai.

Staff

They were so friendly.

Cleanliness & Comfort

Avani+ Mai Khao Phuket Suites

Phuket

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Novotel Bangkok Suvarnabhumi Airport Hotel

Authenticity & Character

Location

Great for easy access to the airport.

Staff

Cleanliness & Comfort

The hotel is clean, but dated and in need of an update.

Activity Reviews

Railway market & floating market

Bangkok

Quality of Experience

Food

Guides, Drivers and Staff

Our guide Pom and our driver Sumit were excellent. Highly recommend both

Transport

Evening food tour by tuk tuk

Bangkok

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Encounter oriental gastronomy in Chiang Mai

Chiang Mai

Quality of Experience

Food

Guides, Drivers and Staff

Our guide, Frankie, was wonderful!

Transport

John Gray's sea canoe - Hong by Starlight joining tour

Phuket

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Lacey was always very quick to answer and provided excellent service. She custom made an itinerary based on exactly what we requested. Local guides were helpful, at our service, and provided many helpful tips and guided our trip marvelously. We did need to check about being notified of flight changes within the itinerary as we were not the ones who had actually booked the flights. Hotel selections went from good, to better, to amazing. read more

Lacey was always very quick to answer and provided excellent service. She custom made an itinerary based on exactly what we requested. Local guides were helpful, at our service, and provided many helpful tips and guided our trip marvelously. We did need to check about being notified of flight changes within the itinerary as we were not the ones who had actually booked the flights. Hotel selections went from good, to better, to amazing.

Hotel Reviews

W22 by Burasari

Bangkok

Friendly service, stylish boutique hotel close to Chinatown. The rooms and housekeeping were fine. Corridors were not airconditioned, so they got quite warm. There is a very cool motorcycle museum on the ground floor. Breakfast selection was serviceable but not great. Coffee could have been stronger.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Thai Akara

Chiang Mai

Great looking property. Rooms were huge - ours was adjacent to the pool. Service throughout was great and breakfast had a very good selection. The pool bar, for being a hotel bar, was very reasonably priced. The location was also amazing for the night market, and being within the "old fortress walls" meant the hotel was in the heart of the area, handy for the weekend night market.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Cape Panwa Hotel

Phuket

Both a pool and lovely private beach! Breakfast selection was huge, although if you want an americano (or any coffee other than the regular drip) you have to pay extra. Many restaurants on site, and the free shuttle between the hotel and sister property was very handy. More food selection in town, including nightly street food vendors. The location is ideal, especially if you're looking for a quieter spot. I didn't check on diving, but there are many excursions the hotel can help you book.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Elephant Jungle Sanctuary (Afternoon session)

Chiang Mai

This is a life-changing activity! The ride there was long, and the road up to the sanctuary is a bit rough and winding, but it is well worth it! We learned how to greet elephants, then fed, bathed and helped put more mud on them (this helps prevent sunburn and helps them cool down!) We would have appreciated knowing we were in a red-truck taxi and not the airconditioned van. These are simply amazing creatures and your support helps to keep their sanctuary going. And NO RIDING!!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Letting us know it is a red-truck taxi, no AC. And that it is a long trip there.

From the beginning Lacey pulled two vacation options for us. We settled on one and had a few revisions along the way. We were traveling with our 11 year old daughter and long time family friend visiting from the U.S. since we live in Singapore. I explained to Lacey the importance of 5-star accommodations and experiences. She did not disappoint. The suites and two villas were incredible!! She made sure we had first class private transportation and guides. The pre-arranged meals were out... read more

From the beginning Lacey pulled two vacation options for us. We settled on one and had a few revisions along the way. We were traveling with our 11 year old daughter and long time family friend visiting from the U.S. since we live in Singapore. I explained to Lacey the importance of 5-star accommodations and experiences. She did not disappoint. The suites and two villas were incredible!! She made sure we had first class private transportation and guides. The pre-arranged meals were out of this world and authentic with personal touches. Our first guide - Toto - was so much fun and full of personality. He was a true delight. Our second guide in Krabi - Aos - was very knowledgeable about all of the local trees, plants and was amazing through our jungle and hot springs hikes. When we decided not to do the 3rd adventure in the afternoon (as we wanted to enjoy our villa and private pool) it was no problem at all. Our last days in Phuket, Lacey made a last minute change in our request of private boat and island hopping/cave adventures. It was unbelievable. The staff and guides were just warm and fun personalities, completely customizing our day into the sunset. Our transport on the last day escorted us all the way through the airport, ensuring our easy access to the airline. We cannot wait to use KimKim again for our next vacation!

Lacy helped us plan our trip and she was extremely professional, timely, and flexible. Even while we were on the trip, she would let us know about changes in our air transport.

We began our trip in Bangkok with our friendly and informative guide, Pom. He was amenable to adjusting to our energy levels, especially when it got very hot. Pom was a food expert and helped us find many delightful places.

We loved our evening dinner cruise. It was the right atmosphere for us, Quiet, and great... read more

Lacy helped us plan our trip and she was extremely professional, timely, and flexible. Even while we were on the trip, she would let us know about changes in our air transport.

We began our trip in Bangkok with our friendly and informative guide, Pom. He was amenable to adjusting to our energy levels, especially when it got very hot. Pom was a food expert and helped us find many delightful places.

We loved our evening dinner cruise. It was the right atmosphere for us, Quiet, and great food.

Mona in Chiangmai was a superb guide. She was the right balance of entertaining, encouraging, and good humored. Chiangmai was my absolute favorite.

The jungle elephant sanctuary was a once in a lifetime experience and highly ethical in their treatment of the elephants. Be prepared for a windy hot ride to get there, but the experience is amazing.

I’m not sure how many wonderful sunsets you can see in Phuket, but they were beautiful every day. The speedboat tour of the islands was a very long day, but worth it for all the beauty.

I can’t wait to go back again!

Hotel Reviews

Thai Akara

Chiang Mai

Charming, quietly tucked in Chiangmai. This hotel is a little oasis. The staff was incredibly friendly and helpful.

Authenticity & Character

Location

Staff

Friendly and helpful

Cleanliness & Comfort

Soaking tub and we’ll appointed

W22 by Burasari

Bangkok

Charming and close to Chinatown with easy access to street food and shopping. The room had everything I needed, but the breakfast was just ok.

Authenticity & Character

Cute rooms

Location

Close to shopping and food

Staff

Very helpful

Cleanliness & Comfort

Breakfast could have more options

Cape Panwa Hotel

Phuket

Absolutely perfect! Easy beach access, great buffet, and the hotel provided shuttles to shopping and street food vendors. The staff was always ready to help and incredibly friendly.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Manohra Dinner cruise

Bangkok

Amazing food, views, very friendly staff. The best mango sticky rice I had on this trip.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Railway market & floating market

Bangkok

Charming and lovely! The James Bond boat was comfortable but not easy to get in and out of. The markets were very cute but a bit higher in price than China Town.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Evening food tour by tuk tuk

Bangkok

One of my favorite adventures! The variety of food and authenticity was delicious. Our guide, Pom, knew many local distinct dishes. Some of the best chicken satay! Ending at the small roof top bar was lovely 🥰

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Charming Night And Street Food Taste

Chiang Mai

By far my favorite street food experience! Less busy than Bangkok and more delicious! Best pad Thai on the trip and Mona, our guide, was an excellent care taker. This also included a charming small wat that truly revealed local culture as a favorite spot for family photos.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Elephant Jungle Sanctuary (Afternoon session)

Chiang Mai

I can’t even articulate how amazing this adventure was! The taxi ride wasn’t my favorite after being in air conditioned vans, but…the elephants 😍

Quality of Experience

Food

It was OK. Not fine cuisine.

Guides, Drivers and Staff

The guides at the park were lovely.

Transport

The ride was hot and uncomfortable

We would highly recommend Lacey from Kimkim, she really listened to what we did and didn't want to do and built our itinerary around us. She was very responsive through out our trip and answered our queries very quickly. The hotels that she chose for us worked well. All of our tour guides were excellent and Lacey's recommended tours were brilliant, we saw and did activities that we would never have done had we done our own itinerary. read more

We would highly recommend Lacey from Kimkim, she really listened to what we did and didn't want to do and built our itinerary around us. She was very responsive through out our trip and answered our queries very quickly. The hotels that she chose for us worked well. All of our tour guides were excellent and Lacey's recommended tours were brilliant, we saw and did activities that we would never have done had we done our own itinerary.

Activity Reviews

Love Chiang Mai cooking experience (Morning session)

Chiang Mai

When we were picked up from our hotel we were given a menu to choose the food we wanted to cook, then we were taken to the market to buy the food. The venue was excellent and the guide and his support team made our day. Even if you don't cook or like cooking you would find it difficult not to enjoy this experience

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Phi Phi island by joining speedboat

Krabi

We saw some beautiful islands, beaches and coves.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

John Gray's sea canoe - Hong by Starlight joining tour

Phuket

A really fun and different day out

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hua Hin - Kanchanaburi sightseeing

Thailand

It is weird to say that going to the war cemetery, the death museum and learning more about how the bridge over the river Kwai was built would be an enjoyable experience. It was and we would recommend

Quality of Experience

Food

Guides, Drivers and Staff

Transport

We had a fantastic time all-around and appreciate Lacey's services putting together an excellent itinerary.

All of the activities booked were great, we wished we had a little more time in Bangkok to experience more (maybe next time). Our guide A in Bangkok was awesome - she thought of everything but wasn't overbearing, we will miss her dearly. All of the transportation (cars/flights) booked were great, everyone was punctual and was easy to find. Our favorite hotel was Naka Phuket - we... read more

We had a fantastic time all-around and appreciate Lacey's services putting together an excellent itinerary.

All of the activities booked were great, we wished we had a little more time in Bangkok to experience more (maybe next time). Our guide A in Bangkok was awesome - she thought of everything but wasn't overbearing, we will miss her dearly. All of the transportation (cars/flights) booked were great, everyone was punctual and was easy to find. Our favorite hotel was Naka Phuket - we would absolutely stay here again, it was serene and the views were amazing and it wasn't too far from Bangla Night Market. We enjoyed SO in Bangkok and Melia in Chang Mia as well - we would stay here again but would also be open to staying at other places. In regard to Novotel, while we can appreciate the proximity and convenience - we would not stay here again. The room had a very bad smell, the mattress was uncomfortable, and mosquitos/bugs were everywhere.

High-level of things that were booked for us: railway market, floating market, street food tour, temple visit, yacht to phi phi islands.

Would 100% utilize KimKim services again - Lacey was very responsive before and during the trip.

Seldom have my wife and I experienced such a well-organized trip as we did on our 18-day journey to Cambodia and Thailand. Our local travel specialist, Lacey Ngo, was tireless in proposing options of things to see and do and places to eat and sleep. She promptly responded to our many questions, regardless of time of the day or day of the week. She professionally accommodated our many requests to add and delete items on the itinerary. We were very impressed by the knowledge and helpfulness of... read more

Seldom have my wife and I experienced such a well-organized trip as we did on our 18-day journey to Cambodia and Thailand. Our local travel specialist, Lacey Ngo, was tireless in proposing options of things to see and do and places to eat and sleep. She promptly responded to our many questions, regardless of time of the day or day of the week. She professionally accommodated our many requests to add and delete items on the itinerary. We were very impressed by the knowledge and helpfulness of our guides, generally pleased with our hotels and amazed by the variety of experiences Lacey recommended for our enjoyment. We would most definitely recommend her as a local travel specialist to anyone traveling to southeast Asia.

Activity Review

Siem Reap Countryside by Jeep

Siem Reap

This tour was a highlight of our recent trip to Cambodia. We were very pleased with our driver and with our guide, Hong. They showed us a variety of places - a local produce and fish market, a family farm, a rice wine distillery, an oyster mushroom farm, a buddhist temple, a lotus pond. Hong was a very personable, outgoing guide. Her English was excellent. She shared her experiences growing up in a fisherman's family with a mother who spent all day selling the fish at the local market. She thoughtfully answered our many questions. She and the driver made detours and spontaneous stops to help us to better understand this part of Cambodia's countryside. We concluded the tour with a sunset picnic surrounded by rice fields. Magic.

Quality of Experience

Guides, Drivers and Staff

Transport