Profile photo for Marta Trzeciakowska
4965 messages
active 12 hours ago

Marta Trzeciakowska

From a very young age, I have grown up in an international environment since my parents moved to Spain from Poland. This meant that every year we traveled across Europe to visit our family and friends, discovering along the way numerous cultures and magical places: from the biggest cities to the smallest villages. In all of them, I have learned that the only way to get the most out of a destination is to dedicate time to the small details that make the trip unforgettable.

Further on I decided to move across the ocean to the US and stayed for some time in Virginia, where I learned that I was not the only one obsessed with the Spanish culture. All of these experiences made me realize that the world is just waiting to be explored and that the best way to start is to focus on close-by places. This made me travel all across Spain, Portugal, and the north of Africa, with some trips to other parts of Europe, to gather all my knowledge and prepare incredible experiences for other travelers.

What places and activities do you specialize in?

"Unique trips and custom-made itineraries based on local experiences and the culture of Spain and Portugal."

How did you get involved in travel?

"Since Spain is such an interesting country, friends and family wanted to visit us and get to know this place that I fell in love with and where I decided to stay forever. Since then I have transferred my skills and knowledge to the world of tourism, to offer all travelers the opportunity to create once in a lifetime memories."

Please share a unique travel experience you will never forget.

"I have still in my mind the first time I entered the Mosque of Cordoba. It was a hot mid-spring day and it was still early so almost no people were waiting in line. When I entered I felt the coolness of the interior and when my eyes got used to the change of lighting I was stunned by the grandiose hall, full of colorful arches that reminded me of a labyrinth. I heard the echoes of people's whispers and felt transported back in time as well as grateful for being able to observe such a masterpiece."

Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries

Recent trip reviews for Marta

Northern Spain with Camino del Norte Highlights
Spain | May 14 - May 27, 2023

M
MaryAnne V.
Canada | Reviewed on Jun 01, 2023

Our trip to Northern Spain arranged with Marta T of Espiritu Travel and Kim Kim was a truly wonderful experience and all of us in our group of 6 were very happy with the itinerary and the excellent attention and service we received from Marta before and during our trip. Marta was always so attentive and prompt in answering any questions and concerns we had and the suggestions she made for our itinerary introduced us to many of the highlights of our trip ie the Cares Mountain Route, the Picos... read more

Our trip to Northern Spain arranged with Marta T of Espiritu Travel and Kim Kim was a truly wonderful experience and all of us in our group of 6 were very happy with the itinerary and the excellent attention and service we received from Marta before and during our trip. Marta was always so attentive and prompt in answering any questions and concerns we had and the suggestions she made for our itinerary introduced us to many of the highlights of our trip ie the Cares Mountain Route, the Picos de Europa Mountains, the hike from Orio to Zumaia and the National Parks. We were so fortunate she chose Diego as our driver and guide for the majority of our trip! We met him in San Sebastian and all of us immediately felt so comfortable and safe with him right from the start. Diego is amazing! He is professional, very knowledgeable, patient, responsible and just a great person to be around. He was so attentive to the needs of our group! We all felt so safe with him driving on those winding mountain roads and on our hikes in lesser known areas as he accompanied us and made sure we were all going to make it to the end. We can’t recommend him enough! Our guides for the city tours, Noelia in Oviedo and Joachim in Santiago de Compostella were both excellent. They had such a great knowledge of the history of their respective cities and the area and their enthusiasm was infectious!
The hotels selected were all excellently located for touring the cities where we stayed and the included breakfasts were very good. We were a group of 2 couples and two singles. There was a difference in the size and quality of the rooms for the couples in the Posado Rural El Corcal, Hotel Soho Boutique in Oviedo and in Eurostars Araguaney in Santiago de Compostella. It was not a huge issue but should be addressed for future groups. There was also an issue with our reservation in Santiago de Compostella due to a computer glitch but a quick text to Marta resulted in her immediately addressing the problem with the hotel. It resulted in the two singles having to share a room for the first night of our three night reservation but we were well compensated with a delicious complimentary meal at the Hotel for the inconvenience this caused us. The one hike, the Oak Path in Armanon Park is one we suggest be used with caution and that it be rated as medium/difficult due to the conditions of the trail, the elevation and the difficulty finding the trail head. The rest of our hikes were well selected and the scenery was breathtaking on many of them.
In summary we are very happy with our choice of Kim Kim and highly recommend Marta T, the Kim Kim team, and the people she chose to be with us on our trip.
Jack and MaryAnne V.

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jun 01, 2023

Hi Mary Anne and Jack, thank you for taking the time to submit the review after this super active vacation in Northern Spain. It was a pleasure to work with you designing this trip, as well as helping you along the way. I am sure our guides will be very happy to hear your kind words too. I wish you all the best for the whole family and hope our paths cross again in the future. My best regards, Marta

Excellent Trip Plan for Mainland Portugal and the Azores
Portugal | May 6 - May 19, 2023

Karen
Karen F.
Manhattan, NY | Reviewed on May 30, 2023

Our group could not have been happier with our two week trip to Portugal and Sao Miguel Island! The hotels, transfers, and guides were all excellent. In Lisbon, our guide was Filipa for two days and she was very good. I would definitely recommend Palacio Ludovice Hotel as well - great location, rooms, and customer service. We loved the day trip to Sintra, Estoril and Cascais as well - another great guide and Nortada restaurant for lunch was a great recommendation. Evora was lovely but I... read more

Our group could not have been happier with our two week trip to Portugal and Sao Miguel Island! The hotels, transfers, and guides were all excellent. In Lisbon, our guide was Filipa for two days and she was very good. I would definitely recommend Palacio Ludovice Hotel as well - great location, rooms, and customer service. We loved the day trip to Sintra, Estoril and Cascais as well - another great guide and Nortada restaurant for lunch was a great recommendation. Evora was lovely but I would not necessarily recommend the Pousada de Evora, Convento dos Loios hotel. The rooms were generally sparse and they had very limited staff. However, Telma (our guide for two days) was outstanding and we loved the Olive Oil Estate tour and lunch - definitely a high point. Quinta Nova Winery House was in a spectacular location - but the trip up and down the mountain was nerve racking for those with fear of heights! Our dinner at their restaurant was delicious and the boat trip down the Douro River was wonderful. Would not recommended the picnic lunch at Quinda da Roeda Winery and it was a LONG, uphill walk from the dock (not 10 minutes - more like 30 minutes). Torel Palace in Porto was another high point - beautiful rooms and excellent service in a great location. The trip to Sao Miguel went as planned. However, we did not need the two rental cars. The hotel was only 10 minutes from the airport, so a taxi would have worked fine and we didn't use them the rest of the trip (I think we would have needed them if we stayed in the original hotel at the botanical gardens and probably should have rethought them after we moved to the waterfront). The Hotel Marina Atlantico was nothing fancy but nice with a great view and central location. We loved the Sunset Boat ride, the whale watching trip, and the Food and Wine Walk was wonderful. Natacha for Sete Ciudades and Furnas could not have been better - please recommend her for all of your clients; they will not be disappointed! All in all, we had a fantastic trip and were so happy with Marta and the Kimkim team as always. Thank you again! Karen Friedrich and Team!

Hotel Reviews
Palácio Ludovice Wine Experience Hotel
Lisboa

Lovely hotel with good service. Many rooms have windows that overlook the atrium and dining area instead of outside, so you may want to request an "outside" room if that is important to you. Great location in central Lisbon.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pousada Convento de Evora
Évora

It is a converted Convent, so rooms are small and sparse but clean. Minimal staff in the evening/morning so it was difficult to find someone if you wanted a drink at the bar or coffee in the morning. Location next to the ruins is very nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quinta Nova Winery House - Relais & Châteaux
Sabrosa

Lovely hotel with beautiful rooms and amazing views. The cost of those views comes from the trip up the mountain on a narrow, switch back road with no rails - scary up and down trip every day for anyone afraid of heights. There are also no other services so you will need to eat and drink onsite. Breakfast was not served until 8:30AM, and there were no staff onsite earlier if you wanted a coffee or tea. I found that lacking for a Relais and Chateau property. Dinner was outstanding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Torel Palace Porto
Porto

Unbelievable rooms and amazing service. Central to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Marina Atlântico
Ponta Delgada, São Miguel

A very nice waterfront hotel - nothing fancy but clean and good service with a great balcony facing the waterfront. Very nice bar with good food. Great location.

Authenticity & Character
Feels like a convention hotel, so not really charming.
Location
Staff
Cleanliness & Comfort
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on May 31, 2023

Hi Karen, thank you for submitting this review. It is a pleasure to have organized the trip for you and your group! All your comments will be a great help for us to continue improving the experiences we want to offer our travelers, and get more people to discover the beauty and wonders of Portugal. Wish our paths cross again in the future if you decide to come to Spain or Portugal at a different time. My warmest regards, Marta

Thank you for being quick to respond at every...
Spain | May 12 - May 28, 2023

K
Kendyl Y.
Los Angeles, CA | Reviewed on May 30, 2023

Thank you for being quick to respond at every moment. We appreciated all your advice and checking up on drivers and guides.

H10 hotel and the cooking class in Sevilla was our absolute highlights. We could not have found either without your help so thank you!! The improvements - The hotel at Las Ramblas and Ronda was a let down in comparison. I think we would have appreciated more preparation in what to expect. Ronda staff were very rude- maybe they really dislike Americans? And Las... read more

Thank you for being quick to respond at every moment. We appreciated all your advice and checking up on drivers and guides.

H10 hotel and the cooking class in Sevilla was our absolute highlights. We could not have found either without your help so thank you!! The improvements - The hotel at Las Ramblas and Ronda was a let down in comparison. I think we would have appreciated more preparation in what to expect. Ronda staff were very rude- maybe they really dislike Americans? And Las Ramblas…it felt like a budget motel. Clean, but lacking in amenities or style. Perhaps you picked it for the convenient location- I think I would have been fine if our documents said that.

That being said, there was overwhelmingly more good than not so good. Pacing was great, places visited were awesome and the detailed itinerary gave enough info for me to plug in a few items from my own research. It was an amazing experience and we appreciate all that you did to help create it.

Hotel Reviews
7 Islas Hotel
Madrid

Excellent and welcoming staff and an amazing location that is close to everything yet still quiet and intimate. We loved this hotel and highly recommend it it!!

Authenticity & Character
Nothing. This has lots of authenticity and unique personality, but it isn’t (and shouldn’t be) a old world Spanish hotel
Location
It is just enough off the Main Street to be quiet yet still very convenient
Staff
They were warm and had great suggestions.
Cleanliness & Comfort
So clean!! Well designed room. Our only complaint- we had to sign into the Wi-Fi every single time, and sometimes even multiple times during a session.
Hotel H10 Casa de la Plata
Sevilla

I can’t say enough good about this place. We loved everything and every one. The front desk person even made a restaurant recommendation “off the list” which I know is not common- and it was outstanding! Also, the room was incredibly well designed- lighting furniture placement, amenities and bathroom… every detail was intelligently thought out and we appreciated it. On top of this they delivered iced Cava and a desert tray?! We felt like royalty for a day.

Authenticity & Character
So much character. And, we appreciated the playful art
Location
The view from our room was amazing
Staff
The best. Really.
Cleanliness & Comfort
Spotless.
Catalonia Ronda
Ronda

Not the best experience. The parking was ridiculously complicated, the staff never seemed to have what we needed (and didn’t care) and the restaurant staff was beyond insulting- claiming they had no way to seat us until 10 pm… it was 7 pm and the place was completely empty. A senior staff took pity on us and sat us (with no apology or explanation ) and we proceeded to order and eat… and the restaurant never got more than 30% full during the entire meal. I’ve never been so insulted in my entire life. The room was as dark as a cave. Very unpleasant. We do not recommend.

Authenticity & Character
Rooms are like dark caves. Aweful.
Location
It is what it is
Staff
They seem to hate tourists (or Americans, or non-Spaniards?). Every request was impossible and no indication they were sorry about the denial. Really rude people.
Cleanliness & Comfort
Super dark room was like a cave- not sure that could be changed.
NH Collection Victoria
Granada

Great location and charming view.

Authenticity & Character
Loved the view and the breakfast
Location
Close to everything
Staff
Friendly and helpful
Cleanliness & Comfort
The room was not clean- the tub had not been cleaned and there were hairs under the sheets. Management seemed responsive, but we were too tired to complain.
Arc La Rambla
Barcelona

A serviceable place that is clean but feels like a budget motel. Zero amenities but a vending machine on every floor. Active jackhammering just below our room when we checked in. Management did try to help out but 🤷‍♀️ what can you do?

Authenticity & Character
Budget is budget, I guess.
Location
Might be great for the young interested in the action on Las Ramblas. Not so much for us.
Staff
They were mostly occupied with watching to 12 surveillance screens so… 🤷‍♀️ they were nice.
Cleanliness & Comfort
I disliked the noise- both construction noise and general location noise, but I don’t think it’s bad. Just not my preference.
Activity Reviews
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

It was informative.

Private Tapas Experience in Madrid
Madrid

Loved the “special guest” treatment

Quality of Experience
Food
Half the places were outstanding a couple were “normal”
Guides, Drivers and Staff
Traditional Andalusian Market Visit & Cooking Class
Seville

Awesome I’m every way. Totally recommend!!

Quality of Experience
Leo was adorable and a great teacher
Food
I never understood paella until this class.
Guides, Drivers and Staff
Daniela was also awesome.
Private Tour of Barcelona & La Sagrada Familia
Barcelona

You get so much more out of the visit with a knowledgeable guide

Quality of Experience
Our guide was a great teacher
Guides, Drivers and Staff
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on May 30, 2023

Hi Kendyl and Stan, I am beyond grateful for your review. We will make sure to send you feedback along to all the different hotels, and tell your guide in Madrid you liked the tour. If you wish to add comments on the rest of the activities in your trip let me know and I will make sure to include it! Thank you for choosing us, and let me know if I can help with your future trips to Portugal or Spain. All my best, Marta

All the guides were fabulous. We really enjo...
Portugal | May 6 - May 19, 2023

J
John D.
Williamsburg, VA | Reviewed on May 25, 2023

All the guides were fabulous.
We really enjoyed the food, wine walking tour in Lisbon. Marta did a wonderful job.
We liked Caiscas and walking along the beach, in addition to a marvelous lunch at Nortada.
Our hotel, Palacio Ludivice Wine Experince Hotel, had a great location, attentive staff, and every night a different treat was left in the room, from candies, pastry, port, etc.
Great breakfast and very nice bar.

Our guide for the 2 tours we did in Evora, Telma was super. Very... read more

All the guides were fabulous.
We really enjoyed the food, wine walking tour in Lisbon. Marta did a wonderful job.
We liked Caiscas and walking along the beach, in addition to a marvelous lunch at Nortada.
Our hotel, Palacio Ludivice Wine Experince Hotel, had a great location, attentive staff, and every night a different treat was left in the room, from candies, pastry, port, etc.
Great breakfast and very nice bar.

Our guide for the 2 tours we did in Evora, Telma was super. Very knowledgeable and gave us a wide variety of experiences, including visit to Cork Farm, Olive Oil tasting and lunch with the owner of Blinded by Love, wine tasting and visit to her family’s watermelon and melon farm.
Staying at the 15th Convent was unique, but the coffee was horrendous and breakfast was just average.

We enjoyed our cruise of the Douro river with Paulo and Barb.
The visit to Croft for a Port tasting was average. The picnic lunch, although with an abundance of food, was below average in quality.
We had a delicious dinner at Quinto Nova and enjoyed their pool. We were disappointed that coffee was not available early in the morning prior to excursions.

Our hotel in Porto was wonderful. Gift of champagne and fruit on arrival. Breakfast was excellent with numerous options and eggs to order. Our guide Michael was excellent. Very knowledgeable about the history and took us to a jam tasting in addition to our walking tour of the town. We enjoyed our antique car tour down by the river at the tour’s end.

Azores
Hotel Marina Atlantico Ponta Delgado
Very good location, had ocean view, accommodating staff, enjoyed the bar area. Rooms were average, they could use some refreshing, especially the availability of outlets that can accommodate chargers.
Our sunset cruise with Louis and Marco was wonderful. We saw not only a beautiful sunset but a large group of dolphins. Our host did supply wine, although we also brought our own.
The whale watch we did through Terra Azulejo was a highlight. We saw dolphins, numerous, and a sperm whale who we actually saw do a dive.
Our food and wine tour with the Hungry Whale was fabulous. The stop at the restaurant Tasca us a must when in Ponto Delgada.
We did 2 days of tours with Natacha covering the island from end to end. She thoughtfully set up lunches for us at places that had original Portuguese food. She was also very knowledgeable and able to flex our tour to meet our requests. She did a wonderful job.

All in all our trip was a wonderful experience. The people in Portugal and Azores were open and welcoming.
Thanks to Marta for doing such a wonderful job!

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on May 29, 2023

Hi John, thank you for taking the time to submit your review. I am thrilled to hear you enjoyed your time in Portugal to the fullest! Our local guides and drivers will be happy to read your comments. I must say that it has been a pleasure to work with you and organize this trip for your group. Let me know if you want to come to Portugal again or visit Spain. Warmest regards, Marta

Our Retirement Vacation
Portugal | Apr 4 - Apr 22, 2023

L
Laurie S.
Gardner, KS | Reviewed on Apr 30, 2023

Marta, our travel coordinator, was fantastic. She provided an app that gave us great information. She did a perfect job matching our vacation wishes with experiences. She continuously checked in with us to see how everything was going and if she could assist in anyway, always going above and beyond. KimKim has a gem in Marta!!
All our guides throughout Portugal, Azores and Spain were wonderful. (With the exception of the guide we had in Barcelona for our visit to Monserrat. He did not... read more

Marta, our travel coordinator, was fantastic. She provided an app that gave us great information. She did a perfect job matching our vacation wishes with experiences. She continuously checked in with us to see how everything was going and if she could assist in anyway, always going above and beyond. KimKim has a gem in Marta!!
All our guides throughout Portugal, Azores and Spain were wonderful. (With the exception of the guide we had in Barcelona for our visit to Monserrat. He did not provide good information and was more interested in smoking than speaking to the group.) But, we can’t let that one incident overshadow the amazing trip we had.

Hotel Reviews
Pousada de Lisboa, Praça do Comércio - Monument Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Exe Almada Porto
Porto
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Noble House
Evora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Gran Hotel Miramar
Málaga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Gran Hotel Havana
Barcelona
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Palacio de Villapanés
Sevilla
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Get to Know Lisbon with a Local
Lisbon

Our guide was fantastic! Very knowledgeable and provided a great experience

Quality of Experience
Guides, Drivers and Staff
Transport
Sintra Heritage Hike: Hidden Secrets
Portugal

Our guide was wonderful. She was flexible and fun. Had a wonderful time.

Quality of Experience
Guides, Drivers and Staff
Transport
Azorean Culinary & Wine Experience & Get to Know Ponta Delgada with a Local
São Miguel Island
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sete Ciudades Jeep Adventure
São Miguel Island

Natasha, our guide, was unbelievable. She shared great info about the islands. Our adventures with her were outstanding. We felt like she was a family member by the time we parted ways.

Quality of Experience
Guides, Drivers and Staff
Transport
Night Hot Springs in Furnas
São Miguel Island
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Guided Visit of Porto
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Introduction to Portuguese Wines
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Our wine tasting and food pairing was the best!! Got so involved with the tasting that we decided to forego the cruise

Quality of Experience
Guides, Drivers and Staff
Transport
Private Transfer {{start_location}} to {{end_location}} via Coimbra
Portugal
Quality of Experience
Guides, Drivers and Staff
Driver was great. Very knowledgeable.
Transport
Excursion to Alentejo - Jeep Safari Through a Cork Fork & Visit to an Olive Oil Estate
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Our driver was super fun. He even took us to an optical store to get my husband’s glasses fixed.
Transport
Flamenco Experience
Spain

FUN!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Seville
Seville
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Málaga Cruise
Málaga
Quality of Experience
Guides, Drivers and Staff
Transport
Free Day to Explore Málaga
Málaga

Wandered around. Visited the Picasso Museum. (Don’t waste your money on “Skip the Line” tickets. We didn’t get in any faster than anyone else.) spent the afternoon relaxing on the beach.

Quality of Experience
Guides, Drivers and Staff
Transport
Tapas Culinary Experience
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Tour of Barcelona & La Sagrada Familia
Barcelona

This was our main reason for wanting to visit Barcelona. We were not disappointed

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Montserrat & Penedès Region Wine Tasting
Barcelona
Quality of Experience
Guides, Drivers and Staff
Driver was good. Guide was poor.
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on May 03, 2023

Hi Laurie, thank you for taking the time to write your review! It helps us improve our service and add new experiences or change the ones that are not working anymore. I am very happy to hear you enjoyed the trip, and I am at your total disposal if you'd wish to visit us here in Portugal and Spain in the future. It was a pleasure to work with you in preparing this adventure. All my best, Marta

Family trip to Spain
Spain | Apr 6 - Apr 14, 2023

J
Jeff B.
Lindenhurst, NY | Reviewed on Apr 15, 2023

Marta helped us plan out a family trip to Barcelona and Madrid with a few day trips. She was helpful and patient with us prior to the trip. And we received a detailed plan through their app before we arrived with all the tickets/vouchers and info we would need. We packed a lot into the 9 day itinerary, and it all went very smoothly. It was nice to sit back and enjoy the trip while all the guides and drivers were all where they were supposed to be when they were supposed to be there! And... read more

Marta helped us plan out a family trip to Barcelona and Madrid with a few day trips. She was helpful and patient with us prior to the trip. And we received a detailed plan through their app before we arrived with all the tickets/vouchers and info we would need. We packed a lot into the 9 day itinerary, and it all went very smoothly. It was nice to sit back and enjoy the trip while all the guides and drivers were all where they were supposed to be when they were supposed to be there! And any questions that came up were promptly answered by Marta and her coworkers. All the guides were great.
We weren't sure how the mosaic activity would go over with the kids on the day we arrived in Barcelona (on a red eye). But it turned out to be a relaxing activity that we all enjoyed, and we got some nice souvenirs to boot.
Also, not all of us were thrilled about the hike in the mountains on the way to Segovia, but it turned out to be a highlight of the trip for all.....it was very beautiful.

Activity Reviews
Family Fun: Mosaiccos (Trencadís and Mosaic Workshop)
Barcelona

This was a chill activity for the day we arrived to Barcelona on a red-eye. We all enjoyed and got some cool souvenirs to bring home.

Quality of Experience
Guides, Drivers and Staff
Kids & Family Gothic Quarter
Barcelona

Lisa was engaging with the kids and got them interested in the history of the Gothic Quarters. The area is pretty cool.

Quality of Experience
Guides, Drivers and Staff
Costa Brava Day Trip: Tossa de Mar and Panoramic Boat Ride
Barcelona

The area is beautiful. We had a nice hike, a little walk through a coastal town, a boat ride, and then a nice meal on the coast. Vincente and Joaquin were well orchestrated getting us around. It was Easter Sunday, so it was a pretty crowded the day we went.

Quality of Experience
Guides, Drivers and Staff
Transport
Family Day Trip to Toledo
Spain

Toledo was beautiful. We had great weather and it wasn't too busy, so that helped. Our guide Natalia picked us up at the train station and took us for a nice walking tour through the city starting with a nice view from outside the old city. Included some stops for local treats.

Quality of Experience
Guides, Drivers and Staff
Hike & Guided Visit of Segovia
Madrid

Gabrielle was our driver for the day. He was great and kept everything flowing. We were picked up in Madrid and taken to the mountains for a hike with Hugo. We had a nice hike along a mountain river which was highlight for the entire trip. Then on to Segovia for a nice suckling pig lunch and then a city tour with Maria. The ancient aqueduct is pretty cool.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Apr 17, 2023

Hi Jeff (and family)! It has been a pleasure to prepare a vacation for all of you here in Spain enjoying the most emblematic corners of our beloved country. I am very happy to hear you enjoyed youselves and created so many memories for the future :) I will be thrilled to help out in you decide to visit Portugal or Spain again! Warmest regards, Marta

Our family trip to Spain was absolutely fantastic!
Spain | Mar 5 - Mar 13, 2023

Megan
Megan A.
New Bern, NC | Reviewed on Mar 14, 2023

Our family trip to Spain was absolutely fantastic! The entire process with Marta (and KimKim) from start to finish could not have been better! Everything was planned meticulously, and Marta was always promptly available with guidance, expertise, and assistance. The drivers were always on time and professional. The hotels were all luxurious and right in the middle of all the action in each city. The Flamenco Show was so quaint and intimate, it felt like we were at a private performance. And... read more

Our family trip to Spain was absolutely fantastic! The entire process with Marta (and KimKim) from start to finish could not have been better! Everything was planned meticulously, and Marta was always promptly available with guidance, expertise, and assistance. The drivers were always on time and professional. The hotels were all luxurious and right in the middle of all the action in each city. The Flamenco Show was so quaint and intimate, it felt like we were at a private performance. And beyond a doubt the guides and local experiences really made the whole country come alive! Boris made the tapas crawl so much fun. Miguel brought Barcelona alive with his wealth of knowledge. Manu made our trip to the coast an absolute blast. Jorge showed us the history of Madrid’s streets. Elena braved the weather in Segovia to show us all the ancient nooks and crannies. Pablo transported us back in time with his vast knowledge of Seville’s past. And Geza pointed out all the things in the Royal Palace we would have missed without him! This trip truly exceeded all of our expectations. We are so thankful for all the effort that went into planning such a fantastic trip for our family. We look forward to picking out another destination and letting KimKim handle the rest!

Hotel Reviews
Hotel España Ramblas
Barcelona

Fantastic hotel in a lively location! Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
H10 Villa de la Reina Boutique Hotel
Madrid

Beautiful hotel in a great location with very friendly staff! Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel H10 Casa de la Plata
Sevilla

Beautiful hotel in a fantastic location! Super helpful and friendly staff! Highly recommend!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tapas Culinary Experience
Barcelona

This was an awesome way to dive into the Barcelona tapas scene - Absolutely delicious!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Tour of Barcelona & La Sagrada Familia
Barcelona

Miguel really made Barcelona come alive with his vast knowledge of the city - both the people and the buildings!

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Medieval Girona and Costa Brava
Barcelona

Manu was a blast! His connections made for a really enjoyable trip to off-the-beaten path places.

Quality of Experience
Guides, Drivers and Staff
Transport
Insider's Old Madrid Tour
Madrid

Jorge really made us feel like locals as we strolled through the streets of Madrid!

Quality of Experience
Guides, Drivers and Staff
Transport
Train Madrid to Segovia, Guided Visit of Segovia, Train Segovia to Madrid
Madrid

Elena brought us to magical, out of the way places on our tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Experience
Spain

Such an intimate environment with a passionate performance!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Seville
Seville

Pablo was fantastic! His vast knowledge really brought us back in time through Seville's history.

Quality of Experience
Guides, Drivers and Staff
Transport
Madrid’s Royal Palace Private Tour
Madrid

Geza was great! He really pointed out all of the things that would have escaped our notice.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Mar 14, 2023

Hi Megan, thank you for this thorough review and feedback! I am sure the guides that were part of your trip will appreciate your words as much as I appreciate them. It was a genuine pleasure to prepare this trip for you and I am here for any future questions regarding travel to Spain and Portugal. Warmest regards, Marta

Marta was an amazing agent to work with. Very...
Spain | Aug 28 - Sep 5, 2022

Helen
Helen L.
Chicago, IL | Reviewed on Feb 27, 2023

Marta was an amazing agent to work with. Very responsive, pays attention to detail, and did a great job taking into consideration our preferences and constraints. Have highly recommended KimKim to our friends and family because of Marta's excellent work. read more

Marta was an amazing agent to work with. Very responsive, pays attention to detail, and did a great job taking into consideration our preferences and constraints. Have highly recommended KimKim to our friends and family because of Marta's excellent work.

Hotel Reviews
7 Islas Hotel
Madrid

The breakfast that was included was amazing!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Puebloastur Eco-Resort Wellness & Spa
Cofiño, Parres

Gorgeous hotel and spa set in a very beautiful part of Spain. Great food too, although pricey. Wished we could have stayed longer.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Feb 28, 2023

Hi Helen, thank you for submitting your review! It was a pleasure to prepare a trip to Portugal and Spain for both of you. I hope you enjoyed all the activities and that you discovered new places on your road trip that will inspire you to come back. Let me know if I can be oh help in the future. All my best, Marta

KimKim Exceeds all Expectations
Spain | Dec 25 - Jan 3, 2023

David
David C.
San Francisco, CA | Reviewed on Jan 06, 2023

We admittedly were nervous entering our first experience with KimKim, not knowing whether the scheduled drivers and guides actually show up, what would the tours really be like, what about the hotels, would the restaurant reservations actually be reserved? Not to worry! Everything went exactly as scheduled, all drivers and guides were exceptional, the hotels were great (one spectacular), and the food astounding., and Marta was there every step of the way. The overall experience could not be... read more

We admittedly were nervous entering our first experience with KimKim, not knowing whether the scheduled drivers and guides actually show up, what would the tours really be like, what about the hotels, would the restaurant reservations actually be reserved? Not to worry! Everything went exactly as scheduled, all drivers and guides were exceptional, the hotels were great (one spectacular), and the food astounding., and Marta was there every step of the way. The overall experience could not be better. PS: We want especially to thank Marta for somehow getting us a New Year's eve reservation at José María after we had failed. It was a truly spectacular culinary experience. Marta is remarkable! Thank you.

Hotel Reviews
Hotel Rector
Salamanca

This is a very small, boutique hotel is a perfect location related to the historic heart of Salamanca. The service was personalized and exceptional. The rooms were beautiful and well-appointed. We were greeted with champaign and some special treat every night. This is one of the best hotels we have experienced anywhere we have travelled. We cannot recommend it too highly.

Authenticity & Character
Beautiful throughout; with very classy art and decoration.
Location
Staff
Carried bags to room before we knew they were gone. Nothing they would not do to be helpful.
Cleanliness & Comfort
Simply perfect!
Hotel Palacio de Valderrábanos
Ávila

Perfectly located right next to the Cathedral in the heart of the old city. Nothing fancy, but very pleasant.

Authenticity & Character
In historic structure well repurposed.
Location
Could not be better located.
Staff
Professional and accommodating. Expect to carry your own luggage.
Cleanliness & Comfort
Hotel San Antonio El Real
Segovia

We initially thought that the hotel was badly placed, outside the walls of the old city. It turned out to be a perfect location to follow the Roman aqueduct into town. For those with cars, it actually has a parking lot, which you will not find in the city center.

Authenticity & Character
Location
Staff
Expect to carry your own luggage. Facility with English was helpful. Accommodating in every way.
Cleanliness & Comfort
Nothing special, but pleasant.
Hotel Madrid Alameda Aeropuerto, Affiliated by Meliá
Madrid

Much higher quality, more pleasant and less generic than your average airport hotel.

Authenticity & Character
Location
10 minutes to the terminal. In a neighborhood of apartment residences.
Staff
Cleanliness & Comfort
Activity Reviews
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

This was the highpoint of our two weeks in Iberia. Coming from California wine country, BUT already hooked on Duoro red wines, we were not prepared for the steep hillsides and rugged beauty of the river. Second, the specific driver, Rui, was remarkable: Personable, knowledgeable, and responsive. He specifically approved of the choice of Quintos de S. Tiago in Mesâo Frio, which on the outside is a dump that no-one would pull off and visit on their own--burned out buildings, junky driveway, humblest of houses. But, upon entering the house through an open-hearth kitchen, we knew we were in for something special. The food, the wine, the atmosphere, and the host made this the Quinta an unforgettable experience. Keep using Rui and this particular Quinta.

Quality of Experience
It rained all day, and we didn't care. Even the river cruise was perfect.
Guides, Drivers and Staff
Everything you could want in a driver--and more. He really opened up after he became familiar with us.
Transport
Guided Visit of Salamanca
Spain

Our guide met us in a timely manner at the hotel and walked us through the University and Cathedral and associated areas. She was delightful, but overly detailed about things that interested her and not necessarily sensitive to whether or not it interested us. She was particularly absorbed with esoteric marginalia about the university. Eventually, after the tour was 30 minutes longer than scheduled, we (gently, I hope) asked her if we could have the opportunity to explore on our own.

Quality of Experience
Guides, Drivers and Staff
Transport
Didn't like: Driver knew very little about stops along the way.
Guided Visit of Ávila
Spain

With certificates in tourism and theology, our guide provided the perfect introduction to Avila and its two saints--Teresa and Juan de la Cruz. He quickly picked up our interest in them and shaped the tour and his message to our interests. For instance, at the chapel built in the room where Teresa probably was born, he emphasized the holiness of the space, not the art of the chapel, and he asked if we wanted some time just to sit in prayer and contemplation; we did. He also recommended the monastery where Teresa had trained and lived, and we found it to be a deeply moving experience. I was in the museum business for 40 years, and I deeply appreciated the simple presentations, the unprotected access to the "things," and the freedom to explore on our own time. Our guide reflected that receptive and trusting attitude and helped us discover meaning and treasures beyond the formal tour.

Quality of Experience
Guides, Drivers and Staff
The tour guide provided the perfect introduction and shaped it to our obvious interests as we went. He was responsive and suggestive, with great integrity.
Transport
Privately Guided Visit of Segovia
Spain

This was the most traditional tour of the trip. The handed us ear plugs, spoke into a microphone, and largely led with her back to us. She would have fit as a tour guide in San Francisco. At the same time, she provided a marvelous orientation to the city, not too detailed, but with enough off the wall items--like the first book published in Spanish--to make it fascinating. A special commendation: When she informed us that the Cathedral was closed New Year's Eve (the day of our tour) and New Year's Day, we noted that January 1st was a Sunday, she called a friend to check on service times, which we attended the next day. That is the kind of personal responsiveness you would seldom receive on a tour in the United States. She also helped us plan our walking for the next day. We are grateful for her tour and assistance.

Quality of Experience
There is so very, very much packed into this small city.
Quality of Experience
There is so very, very much packed into this small city.
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jan 09, 2023

Hi David, I am in awe after reading your review. It was a true pleasure to be your specialist and an introduction to Kimkim for all of you. I am very happy to hear you enjoyed the journey, from Portugal through Castille and Madrid. Your feedback will help us continue creating unique trips for future travelers. If you need help with future endeavors in Portugal or Spain, you have my contact. Warmest regards, Marta

Overall it was a great experience traveling w...
Portugal | Dec 29 - Jan 4, 2023

S
Shital P.
Tarpon Springs, FL | Reviewed on Jan 05, 2023

Overall it was a great experience traveling with KimKim as our tour company and Marta was absolutely great. Loved all the communication tools and apps the company uses - very user friendly and easy access to the tour guides.
The only thing I would mention is to include more detailed explanation of the tour itself for example what exactly is included in the tour so that the client knows how to ask for customization.
Also please make note that the lady driver that took us from Porto to... read more

Overall it was a great experience traveling with KimKim as our tour company and Marta was absolutely great. Loved all the communication tools and apps the company uses - very user friendly and easy access to the tour guides.
The only thing I would mention is to include more detailed explanation of the tour itself for example what exactly is included in the tour so that the client knows how to ask for customization.
Also please make note that the lady driver that took us from Porto to Lisbon did not speak much English and we did not find her to be a safe driver. The ride was rough with her.
Thank you 🙏🏼

Hotel Review
Tivoli Avenida Liberdade Lisboa – A Leading hotel of the world
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The bathrooms need much improvement. The water from the shower went to the floors because there is not enough barrier
Activity Reviews
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto
Vintage Car Tour of Porto
Porto
Get to Know Lisbon with a Local
Lisbon
Private Day Excursion to Sintra, Cascais & Estoril
Lisbon
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jan 09, 2023

Hi Shital, it was a great pleasure to organize this anniversary trip to Portugal for the both of you. I am happy to hear you enjoyed your Winter adventure here with us. On the other hand, I will speak with the driver about your comment above, to make sure it does not repeat. Let me know if you visit Spain or Portugal in the future and I will do my best to prepare a new experience for you :) All my best, Marta

Our trip to Portugal over the wintertime was ...
Portugal | Dec 19 - Dec 29, 2022

Preethi
Preethi K.
Singapore | Reviewed on Jan 01, 2023

Our trip to Portugal over the wintertime was fabulous and we are back with some wonderful memories and a good understanding of Portugal.
With exaggeration, Our family loved every minute of it. The accommodation suited as very well as with the entire itinerary . Our guides throughout were fabulous and were very insightful.
The local trips to Douro Valley, Sintra and rural Algarve will leave us with long lasting memories of the regions I would highly recommend this to other... read more

Our trip to Portugal over the wintertime was fabulous and we are back with some wonderful memories and a good understanding of Portugal.
With exaggeration, Our family loved every minute of it. The accommodation suited as very well as with the entire itinerary . Our guides throughout were fabulous and were very insightful.
The local trips to Douro Valley, Sintra and rural Algarve will leave us with long lasting memories of the regions I would highly recommend this to other tourists.

Once again, thank you very much to Marta for the planning and for being with us through the journey. I will most definitely return for another trip with you.

Hotel Review
Torel 1884 Suites & Apartments
Porto

The suites were beautiful and quaint. It’s location was fabulous and we thought it was a charming stay at Porto. The staff were so helpful when we hadn’t received our bags and they kindly obliged with late checkouts due to this.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Jan 02, 2023

Hi Preethi, thank you for your kind words and this wonderful insight about your time in Portugal. I am very glad you enjoyed this Winter trip and I hope we can stay in touch for your future adventures in Spain and Portugal. I wish you a lovely beginning of 2023 with your family. All my best, Marta

We really enjoyed the pace and activities on ...
Spain | Dec 18 - Dec 27, 2022

Michelle
Michelle F.
Carmichael, CA | Reviewed on Dec 29, 2022

We really enjoyed the pace and activities on our trip. The kids were not looking forward to the walking tour in Spain but Beatriz made it so much fun. The cooking class in Seville was wonderful too. So much fun for the whole family. The train rides to each destination was fun too. Between Seville and Granda we hiked/walked Caminito Del Rey. The kids really enjoyed this adventure. Each place we visited had something unique and memorable. read more

We really enjoyed the pace and activities on our trip. The kids were not looking forward to the walking tour in Spain but Beatriz made it so much fun. The cooking class in Seville was wonderful too. So much fun for the whole family. The train rides to each destination was fun too. Between Seville and Granda we hiked/walked Caminito Del Rey. The kids really enjoyed this adventure. Each place we visited had something unique and memorable.

Hotel Reviews
Dear Hotel Madrid
Madrid

Great location in the city. The accommodations for a family of four were good. Great breakfast!

Authenticity & Character
Location
Staff
Very professional and nice
Cleanliness & Comfort
Petit Palace Puerta de Triana
Seville

Seemed out dated. Rooms were small and had tile floors. Would recommend a small carpet by the bed. Bathrooms and rooms need makeovers. Breakfast was lacking. Staff were great and rooms seemed clean however.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Eurostars Puerta Real Hotel
Granada
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Madrid for Kids - Walking Tour with Activities & Snacks
Madrid

Beatriz is absolutely awesome! We had so much fun on this tour. We highly recommend.

Quality of Experience
Guides, Drivers and Staff
Flamenco Experience
Spain

Was fun to watch. Was one hour in length. We wish the couple would have danced more together as they spent a considerable amount of time dancing solo. Other than that, they put on a good show.

Family Tour of the Alhambra
Granada

Alberto was our guide. He is very knowledgeable about everything. This was a good thing and a bad thing as he would talk forever about tiny details. The kids got bored very quickly with our pace.

Quality of Experience
Guides, Drivers and Staff
Traditional Andalusian Market Visit & Cooking Class
Seville

Such a fun thing to do as a family. We are vegetarian and they helped us make dishes without meat. The kids were awesome and tried everything they made!

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Dec 30, 2022

Hi Michelle, I am thrilled to hear you had such a marvelous time in Spain with your family. It was my pleasure to work with you and organize this experience for your lot. I will make sure to inform Bea and the rest of our colleagues about this positive feedback, as we endeavor to offer only the best for our travelers. Wish you a lovely New Year! All my best, Marta

Family trip to Portugal - WOW, thanks to Marta Trzeciakows...
Portugal | Nov 20 - Nov 28, 2022

J
john f.
Kansas City, MO | Reviewed on Nov 29, 2022

Our destination specialist, Marta Trzeciakowska was amazing and did a great job in planning; reacting to our itinerary change requests, responded to any questions in a timely manner (very responsive), and available to assist when last minute coordination was required to unavoidable weather implications.

During our 9-day trip to Portugal, 3 days in Porto and 6 days on the island of Madeira, each and every planned event was amazing - a lifetime of memories. The guides who hosted our family... read more

Our destination specialist, Marta Trzeciakowska was amazing and did a great job in planning; reacting to our itinerary change requests, responded to any questions in a timely manner (very responsive), and available to assist when last minute coordination was required to unavoidable weather implications.

During our 9-day trip to Portugal, 3 days in Porto and 6 days on the island of Madeira, each and every planned event was amazing - a lifetime of memories. The guides who hosted our family of 7 on walking tours with various food tastings, wine tasting events in both the Douro Valley and Madeira, site seeing across the beauty of Madeira that included 4-wheel off road fun and mystical/magical views ...just cannot compliment enough on their fun personalities, flexibility, joy and laughter enjoyed by all.

Ce'lia Dias led a tour of Porto while raining, and yet the rain did not matter due to sites seen, fun and vibrant personality and flexibility due to late weather arrival.

Nelson spent about 8 hours with our family (7) leading the site seeing, wine tasting and family hosted meal through Douro Valley. What a day and the intimate experience of a meal and sharing Port/wine with a local experience was amazing.

While on the island of Madeira, two amazing day trips were enjoyed in 4-wheel drive vehicles (adventuremadeira.com) to Porto Moniz, Seixal's lava pools and Cabo Girao glass balcony with 580+ mt drop.... aaaaaahhhhhhhh. Francisco was our tour guide for 2 days and was Amazing - 5-stars!!! He was accomodating to needs of family members, flexible, so much fun and entertaining while throughout the events which also included a 4-wheel journey that was exhilarating and yet safe.

I can go on and on, Jacqueline led the family on a walking tour of the city market which concluded with a cooking experience which included savory food, wine, a delicious dessert and a chef who was skilled, artistic, creative and led us through a mouth-watering experience of delicious dishes.

This was our second trip planned and coordinated by Kim Kim. The first was a 9-day trip through Greece. Both have left us with lifetime memories and I highly recommend the organization as a trust worthy group with fantastic specialists and Services.

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Nov 29, 2022

John & family, this review leaves me almost speechless. It truly was a pleasure working with you to create this fantastic trip. Thank you so much for taking this much time to go into detail about all the services, we thrive to prepare the best experiences for you. I will be forwarding this message to all the guides you had during the trip. Let me know if you plan another amazing trip to Portugal or Spain in the future. Warmest regards, Marta :)

Pintxos, Basilicas, and Pilota - Oh My!
Spain | Oct 12 - Oct 23, 2022

Joel
Joel S.
Los Angeles, CA | Reviewed on Nov 17, 2022

Very satisfying experience with our specialist Marta. She made sure to understand our goals and wishes for the trip, and was very accommodating in assisting us in fine tuning the itinerary so that we got the most of the trip. We were so happy with kimkim’s process that we’ve already scheduled another trip with them! Moreover, we have recommended kimkim to friends, and will continue to do so.

The kimkim process was simple yet thorough, and working with Marta was rewarding. We enjoyed the... read more

Very satisfying experience with our specialist Marta. She made sure to understand our goals and wishes for the trip, and was very accommodating in assisting us in fine tuning the itinerary so that we got the most of the trip. We were so happy with kimkim’s process that we’ve already scheduled another trip with them! Moreover, we have recommended kimkim to friends, and will continue to do so.

The kimkim process was simple yet thorough, and working with Marta was rewarding. We enjoyed the flexibility of being given suggestions, then identifying which components of the itinerary were most appealing. She helped us pick activities we might not have thought of on our own, and was great to communicate with during our time in country. If we had planned the entire trip ourselves, the amount of choices about what to do and where to stay would have been overwhelming. Using Marta, Espiritu, and kimkim, we had an excellent set of experiences and will look back fondly on this trip for many years to come.

Hotel Reviews
Hotel España Ramblas
Barcelona

The hotel itself is stunning in its preservation of historical detail. The beds and pillows were very good, supportive and comfortable without being too soft or too firm. The modern sinks and faucets can be a challenge, depending on your room. The auto shutoff was an irritant regardless. Breakfast was excellent, and in an absolutely beautiful space. The staff were attentive, but not oppressive, and seemed truly happy to be of service. One criticism would be the difficulty of vehicles getting to the hotel entrance -- taxis had the proper transponders to lower the bollards to access the street, while private drivers did not.

Authenticity & Character
One of the oldest hotels in Barcelona, and tastefully updated rooms without losing old world charm in the common areas.
Location
Central without being obnoxiously loud.
Staff
Friendly and helpful.
Cleanliness & Comfort
Comfort and style.
NH Ciudad de Zaragoza
Zaragoza

This hotel was in a *perfect* location for exploring Old Town Zaragoza, enjoying views over the river (sunrises, sunsets, and fireworks at the close of the Festival de Pilar), and gave easy access to shopping, dining, transit, and major attractions. While the building lacked the historical appeal of other accommodations, the room itself was extremely comfortable, well appointed, and clean. We ate one dinner and two breakfasts at the hotel restaurant; the meals were good, but did not stand out as exceptional when compared to virtually any other meals we enjoyed in Spain. The staff were capable and friendly.

Authenticity & Character
Authenticity and character are not what NH is known for. The hotel was nice.
Location
Perfect central location.
Staff
No problems to report. Bartender was friendly. Front desk staff were helpful. Breakfast staff was adequate, friendly but not always attentive.
Cleanliness & Comfort
Clean and very comfortable.
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Nov 18, 2022

Hi Joel, thank you for taking the time to submit the review. It was a pleasure to organize this trip for you and Natalie, and I am thrilled that you had a great time exploring the must-sees and other hidden spots in our beloved country. If you consider a trip to Portugal or Spain in the future, let me know and I will be happy to help. Have fun on your new adventure! Best, Marta

Exploring Portugal
Portugal | Oct 25 - Oct 31, 2022

M
Melody B.
Waitsfield, VT | Reviewed on Nov 02, 2022

Hi Marta, Thank you so much for our vacation. It was outstanding. Anne Lynne and I appreciated every detail, and wouldn’t change a thing. Everything flowed so smoothly, thanks to you, which is no small feat when traveling ! We enjoyed a perfect mix of nature, culture, history, art, hiking and exploring, food and wine, music and adventure. The iPhone app you provided was terrific, making communication and logistics seamless. Our guides informative, professional and really interesting. We... read more

Hi Marta, Thank you so much for our vacation. It was outstanding. Anne Lynne and I appreciated every detail, and wouldn’t change a thing. Everything flowed so smoothly, thanks to you, which is no small feat when traveling ! We enjoyed a perfect mix of nature, culture, history, art, hiking and exploring, food and wine, music and adventure. The iPhone app you provided was terrific, making communication and logistics seamless. Our guides informative, professional and really interesting. We will certainly use kimkim again and recommend it to friends and family too. Very best, Melody

Hotel Review
Vincci Baixa
Lisbon
Authenticity & Character
Location
Central
Staff
Cleanliness & Comfort
Activity Review
Sintra Heritage Hike: Hidden Secrets
Portugal

Guide was perfect. Hike, picnic, history, nature excellent

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Nov 02, 2022

Hi Mel and Anne Lynne, thank you a million for taking the time to post the review. It was a pleasure to organize all the details for your trip, so you could enjoy the big array of experiences Portugal has to offer in the time you had there. I would be very happy to help you with future trips to Portugal and Spain, and I will make sure the guides know how much you enjoyed your time :) All my best, Marta

I can’t remember what Marta arranged or what ...
Spain | Oct 13 - Oct 27, 2022

A
Ann E.
Chico, CA | Reviewed on Oct 30, 2022

I can’t remember what Marta arranged or what I arranged so I will tell you our favorites with only one negative.
Cuenca - great tour with Daniel
Cartegena - we did not enjoy our time with
Gemma
Venice - great hotel Helen Berger, good bike tour, great restaurant Tagomago
Girona - excellent history & food tour with Gina
Huesca - amazing Castello de Corvinos
San Sebastián - excellent hotel Villa Favorita, excellent tour with Diego
read more

I can’t remember what Marta arranged or what I arranged so I will tell you our favorites with only one negative.
Cuenca - great tour with Daniel
Cartegena - we did not enjoy our time with
Gemma
Venice - great hotel Helen Berger, good bike tour, great restaurant Tagomago
Girona - excellent history & food tour with Gina
Huesca - amazing Castello de Corvinos
San Sebastián - excellent hotel Villa Favorita, excellent tour with Diego

Activity Reviews
San Sebastian Pintxo Experience
San Sebastián

This tour was cancelled for us prior to our trip but I would book it with Diego if we go back.

Hiking Cuervo River and Callejones de las Majadas
Cuenca

Daniel was a great guide. Nice to get out & walk. Went a little long.

Privately Guided Tour of Cartagena
Cartagena

Our guide seemed quite nervous & uncomfortable & had a hard time answering specific questions. We moved much slower than we wanted.

Hiking through Mount Galeras + Christmas Fort
Cartagena

We did not hike but took the boat which was fine. Same problems with the guide as the other tour.

Valencia Seightseeing Bike Tour
Valencia

Excellent guide, good speed of tour, good information, felt safe riding

Food & Market Tour
Girona

Our favorite. Gina was great & we did have a very compatible group. The places we stopped were diverse & were well prepared & awaiting us. Wouldn’t want to change a thing.

Guided Visit of San Sebastian
San Sebastián

Diego gave us an excellent tour of the city with lots of interesting information. We moved quickly which works best for us. Would love to go on another tour with him.

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Nov 02, 2022

Hi Ann, thank you for the review of some of the activities of your trip. In your review, you mentioned Venice although it is Valencia you stayed in. During your trip, we were in touch and we received all good feedback so some of the facts you mention are new to me and I will forward all the comments to our local guides. I do hope we keep in contact for your future travel endeavors in Spain or Portugal :) Warm regards, Marta

Granada, Ronda, Seville & Cordoba
Spain | Sep 28 - Oct 5, 2022

G
Gillian M.
Spain | Reviewed on Oct 06, 2022

Susan and I have had a wonderful time exploring Granada, Ronda, Seville and Cordoba, thanks to Martha's professional planning and organising of our trip.
Which place was our favourite? That is very difficult to say, as all four places held something special and are a 'must see'.
We loved the choice of hotels which were all in the perfect location for getting about to see all the sights. We took on some of your recommendations for where to eat which was very helpful.
The guided tours and... read more

Susan and I have had a wonderful time exploring Granada, Ronda, Seville and Cordoba, thanks to Martha's professional planning and organising of our trip.
Which place was our favourite? That is very difficult to say, as all four places held something special and are a 'must see'.
We loved the choice of hotels which were all in the perfect location for getting about to see all the sights. We took on some of your recommendations for where to eat which was very helpful.
The guided tours and guides were highly professional and knowledgeable. Without them, we wouldn't have come away from the trip with all the interesting information we received and I don't think a guide book can compete with having a very knowledgeable local guide. If I have to say something, we missed having a guided tour in Cordoba.
The tour taking us through the scented areas of Granada was so special and different and we love the scents we were given at the end - what a surprise!
Many thanks to Marta and Karenina who were there throughout our trip supporting us.
I would definitely recommend KimKim and travel with them again.
With all best wishes,
Gillian Mitchell

Hotel Reviews
Hotel Comfort Dauro 2
Granada

Good, clean place that covers the basics but the lack of regular receptionists was confusing. However, the bar people were super helpful, as was the general manager, who provided us with a picnic because we had to miss breakfast one day!

Authenticity & Character
Location
Access to public transport
Staff
Very nice once located
Cleanliness & Comfort
Super clean
Hotel Montelirio
Ronda

Beautiful hotel in style with the surroundings we'd come to visit. Incredible views from my bed of the gorge!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sacristia Santa Ana
Seville

A converted church with lovely features and atmosphere. We had a patio off our roo which was a real bonus. Breakfast was the best of all hotels as it wasn't your usual breakfast buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Visit of Granada Through Its Scents
Granada

I loved this tour. It was different and our guide was excellent and we were presented with a box of different scents.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour of the Alhambra and Generalife Gardens
Spain

This was an amazing tour - not to be missed.

Quality of Experience
Guides, Drivers and Staff
Transport
Spanish Cooking Experience
Granada

So much fun and our cookery teacher Rocio was so knowledgable about local produce and where to eat and shop. I will definitely try some of the recipes myself.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Walking Tour of Ronda
Ronda

Our guide Jose Antonio was extremely knowledgeable about his home town. Beautiful place and so much to see. Spectacular views.

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit of Seville
Seville

Teresa was our guide and she brought the history of the areas of Seville alive. She told and showed us so many little details we would never have found out ourselves. She is highly knowledgeable about her home city.

Quality of Experience
Guides, Drivers and Staff
Transport
Train Seville to Córdoba, Self Guided Visit of Córdoba, Train Córdoba to Seville
Spain

Cordoba is beautiful, but I think we missed quite a lot as this was a self guided tour, so I would definitely recommend a guided tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Oct 06, 2022

Hi Gillian, thank you so much for taking the time to post this review and for your feedback which I will make sure to forward to our team of local guides, who were very happy to show you around Andalusia. I will contact the hotel to check about the reception schedules, as they never mentioned they have reduced staff at the moment. I am happy to help with your other adventures in Spain in the future! Best, Marta

Portugal is a MUST for your next European Holiday
Portugal | Sep 8 - Sep 19, 2022

Martha
Martha R.
San Antonio, TX | Reviewed on Sep 29, 2022

We could not be more pleased with the trip that Marta arranged for us to visit Portugal. From our time in Lisbon, our spectacular hike along the coast in the Sintra Region and our final days in Porto, we were consistently impressed with the high levels of service, the lovely accommodations and the ease of executing the trip as planned via the travel App. We were able to stay in touch with Marta the entire time and she was always available to connect with us if we had any questions. We... read more

We could not be more pleased with the trip that Marta arranged for us to visit Portugal. From our time in Lisbon, our spectacular hike along the coast in the Sintra Region and our final days in Porto, we were consistently impressed with the high levels of service, the lovely accommodations and the ease of executing the trip as planned via the travel App. We were able to stay in touch with Marta the entire time and she was always available to connect with us if we had any questions. We found the Tour group for our hike to be exceptionally kind and flexible. We had a possibility of poor weather and every day; the team was willing to reschedule pick up's and or modify our trek so we could avoid any issues. The GPS App for the treks was very easy to use and we were able to follow along the paths with confidence. We want to say a special thanks to Marta as she was EXTREMELY helpful to us as we had to delay our trip slightly. She graciously helped us to reschedule all of our plans and we could not have been more grateful for her patience. We have used KimKim in the past and we will absolutely use them for our next trip.

Hotel Reviews
Pestana Cidadela Cascais
Cascais

This property is sublime. The grounds are appointed with incredible exterior sculptures and tranquil courtyard. The room was lovely, extremely spacious and comfortable. The pool area was peaceful, and we were able to have a cocktail while lounging in the sun. FIVE STARS!!

Authenticity & Character
Location
A lovely stroll along the waterfront to the city center of Cascais
Staff
Cleanliness & Comfort
Arribas Sintra Hotel
Sintra

This hotel was perfect for Arribas. The POOL - OH MY GOODNESS! I have never seen a pool like this, enormous. The staff was so kind, and we appreciated all of the assistance during our stay.

Authenticity & Character
The POOL! You must swim, it is a surreal experience.
Location
Staff
Cleanliness & Comfort
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Sep 30, 2022

Hi Martha, thank you so much for this fantastic review and the time you put into it. It was a pleasure to prepare this experience for you and see how you enjoy it despite the change of dates. Portuguese countryside and natural parks as you say are a MUST and hiking through them is an adventure. Let me know when you plan a new excursion to Spain or Portugal and I will be happy to help. All my best, Marta

Child Friendly Trip
Portugal | Aug 27 - Sep 4, 2022

S
Shailee V.
Manhattan, NY | Reviewed on Sep 16, 2022

Marta and Karin were amazing to work with. They were patient, ultra responsive and accommodating. It was a relaxed trip with lots of time for us to explore on our own and at our pace, given that we were traveling with a 5 year old. All the excursions were well timed to beat the crowds and the hotels were very conveniently located. As vegetarians, Marta made it a point to let the hosts know and also made some nice recommendations for local vegetarian friendly spots.
This was our second time planning with KimKim and we'd certainly do it again.

Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Sep 19, 2022

Hi Shailee, thank you for taking the time to send us this feedback from your trip. It was a pleasure to organize a trip for your family that could be enjoyed by all of you. I hope we will be in touch for other trips :) All my best, Marta

Great Food and wine themed North Portugal tour
Portugal | Aug 27 - Sep 3, 2022

J
jenny G.
United Kingdom | Reviewed on Sep 11, 2022

We had a 7 day trip to North Portugal booked in June but due to personal circumstances had to change it to early September. Marta was very understanding and helped us reorganize all the bookings.
We started off in Porto and had a good introduction into the city - doing a food tour , followed by an e-bike tour. We got opportunity to view the city ourselves and had a lot of great recommendations on what to do/ and where to eat. We also got to do different things like go to the National park!... read more

We had a 7 day trip to North Portugal booked in June but due to personal circumstances had to change it to early September. Marta was very understanding and helped us reorganize all the bookings.
We started off in Porto and had a good introduction into the city - doing a food tour , followed by an e-bike tour. We got opportunity to view the city ourselves and had a lot of great recommendations on what to do/ and where to eat. We also got to do different things like go to the National park! The highlight of the trip was the trip to Douro valley where we stayed at a vineyard and did a few wine tastings around the different Quinta's. Thiago was a great guide taking us across the various quintas, with a boat ride and a celebratory drink at an awesome view point.

Hotel Reviews
Premium Porto Downtown
Porto

The hotel was clean and functional and close to a lot of restaurants. The breakfast had a wide spread and service was quite prompt.

Authenticity & Character
Apart from the food, not really sure there was character/authenticity to the hotel.
Location
Was good walking distance to most of the tourist spots
Staff
Very prompt service and helpful.
Cleanliness & Comfort
Quinta Da Timpeira
Lamego

The overall look and feel of the Quinta is that of a period property with heavy antique furniture. We had a bigger room as that was the only one available so had the option of twin or a double bed. The quinta had lovely grounds, with a garden and a swimming pool though we were never around long enough to enjoy the grounds as much. The dinner we had there was quite homely and had large portions.

Authenticity & Character
Had the charm of a period property
Location
The only way to get around was by car- which was arranged for us but would have been hard otherwise.
Staff
Attentive and willing to help
Cleanliness & Comfort
The rooms were clean but because of the heavy furniture and low ceiling it did feel very dark and dinghy in the evenings. Would have liked option of tea/coffee in the room.
OPOHotel Porto Aeroporto
Maia

For spending a night before our flight the next day morning - this hotel was perfect. Functional with all the basics and quite large rooms.

Authenticity & Character
Location
Great for the airport and they offered free shuttle.
Staff
Cleanliness & Comfort
Activity Reviews
Foodie Experience in Porto
Porto

Claudia was a very enthusiastic and warm guide and made the tour really enjoyable. Not to mention all the food we tried was amazing and was nice to hear the stories behind them. loved that we got to try most of the city's famous dishes over the course of this tour and the company was great.

Quality of Experience
All the food options and the guide!
Food
Guides, Drivers and Staff
Claudia was really warm and followed up with recommendations and trip photos!
Get to know Porto by E-bike
Porto

Didnt know what to expect but was great! Apart from the first few minutes of fumbling around on how how to use the bike, the rest of actually biking was quite smooth. We covered a lot of ground and got to see some great views....and also catch in some exercise. An electric bike is probably the best way to see the city though I did get a sore backside due to all the pebbled roads!

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking & Cultural Excursion in Peneda-Gerês National Park
Porto

We enjoyed the serenity of the national park and opportunity to do a bit of trek and bathe in the clear pool of water which was followed by a great lunch. The second half of the day had a walk through the village and a another mini trek to another waterfall with a further opportunity to swim. I was probably the least fit person of the group - but the guide made sure we went at a decent pace. Maybe two swims was not required as they were people in our group who were not keen on swimming and we could have done a viewing point instead.

Quality of Experience
The parts we liked - were opportunity to trek and swim and the food was good. There were also good breaks in between the drive which was helpful. Didnt enjoy as much the walk around the village
Food
The lunch served in the village was good.
Guides, Drivers and Staff
Our guide was very knowledgeable and was able to answer all our questions about the park as she had lived within the park herself.
Transport
The car was a bit old and since it was packed with 7 people with a good 3-4 hours on the road - not entirely comfortable for people with long legs.
Wine Cellar Guided Visit with Lunch
Douro Valley

This was the highlight of the trip - was a very relaxed experience of getting a tour of the process of wine making and getting an opportunity to taste quite a few of the wines at the quinta. Our guide Rui also made it really memorable.

Quality of Experience
The tour, wines and the setting was great.
Food
It was little light on the food as compared to the other places but still good!
Guides, Drivers and Staff
Had some really good conversations with Rui.
Wine Experience in the Douro Valley & River Cruise
Douro Valley

Was a great day filled with a opportunity to taste and see a bit of behind the scenes of winemaking and wine tasting at one Quinta , followed by a set lunch paired with different wines at another. The post food coma stage was great time to do the river cruise down the Douro and we got whisked to another amazing view point for a further celebratory drink! Thiago was very informative and so pleasant to be around.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on Sep 12, 2022

Hi Jenny, thank you so much for all this feedback! It was a great pleasure to prepare this vacation in Portugal for you both and I appreciate your words. The most important part for me is that in the end, you got to experience the best of Northern Portugal. If you visit Portugal or Spain again I will be happy to help. Best, Marta