Ruth Grau

Working with kimkim was absolutely fantastic. The trip was exactly what we were hoping for in terms of activities...we took our 17 yr old and his friend. There was a good balance between things they loved (ziplining, hiking, jet boating, and things we wanted to do (museums, cultural experiences) and we got a decent amount of downtime, given what we were trying to cram in two weeks! Ruth was awesome and took care of everything. When we ran into a ferry delay, our local contact was able to... read more

Working with kimkim was absolutely fantastic. The trip was exactly what we were hoping for in terms of activities...we took our 17 yr old and his friend. There was a good balance between things they loved (ziplining, hiking, jet boating, and things we wanted to do (museums, cultural experiences) and we got a decent amount of downtime, given what we were trying to cram in two weeks! Ruth was awesome and took care of everything. When we ran into a ferry delay, our local contact was able to help us right away even thought it was early in the morning. I would highly recommend especially if you're traveling somewhere you're unfamiliar with.

I don't really know where to start! We had an amazing time, thanks to Ruth. Our accommodation was always in the best locations for activities and tours that had been booked for us. It was always interesting and elegant with wonderful staff. We were treated like royalty everywhere we stayed.
We thought that we had the perfect balance between activity and leisure. The tours were fun and only as active as you wanted to make them,the tour guides were passionate about their work and were keen... read more

I don't really know where to start! We had an amazing time, thanks to Ruth. Our accommodation was always in the best locations for activities and tours that had been booked for us. It was always interesting and elegant with wonderful staff. We were treated like royalty everywhere we stayed.
We thought that we had the perfect balance between activity and leisure. The tours were fun and only as active as you wanted to make them,the tour guides were passionate about their work and were keen on sharing their environments.
We honestly couldn't choose a highlight of the trip but visiting Bonorong wildlife sanctuary and holding a baby wombat would definitely have to be one of them.

Hotel Reviews

The Savoy Hotel on Little Collins Melbourne

Melbourne

Wow! Elegant and stylish, absolutely beautiful!

Authenticity & Character

This place is stunning,the interior looks as though it belongs in a much more refined time. Definitely not a place for children

Location

Great location for the railway and free trams. Easy walking to the riverfront and ferries

Staff

The staff are definitely some of the friendliest and such an asset to this hotel. From the housemaid to the receptionists to the bar staff in the lounge, everyone was just wonderful.

Cleanliness & Comfort

The huge comfortable bed, the spacious room and gorgeous bathroom. And the housemaid do a wonderful job of keeping the whole place spotless.

Ovolo Laneways

Melbourne

A quirky and fun style hotel

Authenticity & Character

Quirky with fun art and interesting light filled bedrooms

Location

A great location for around the lanes of upper Little Bourke Street

Staff

Always friendly and helpful with local recommendations for dining

Cleanliness & Comfort

Spotless and very comfortable rooms

MACq 01 Hotel

Hobart

Fabulous in everyway

Authenticity & Character

Loved everything in this hotel. Would absolutely recommend it

Location

Easy walking around the waterfront and into town

Staff

Always friendly and helpful

Cleanliness & Comfort

Spotless and so very comfortable

Brickendon Estate

Longford

A very interesting place to stay. Although the cottage felt old and very in keeping with the estate it was only 26 years old.

Authenticity & Character

I loved that the accommodation was inkeeping with the rest of the estate. Internally and not just the exterior was lovingly created

Location

Loved that it's set in the country with beautiful views but still only a few minutes drive to the nearest village for dining or supplies

Staff

We meet Louise, who with her family owns the estate, took some time to chat to us about the place. We found her very down to earth and just lovely. And the dogs are so very friendly!

Cleanliness & Comfort

I cannot think of a single thing that I would change or add.

Curringa Farm

Hamilton

What a stunning place to stay! I'm so glad that we had the opportunity to stay here

Authenticity & Character

the elegance and style, can't think of anything that I would change

Location

Loved the views and it's only a short drive to the closest village if you need supplies

Staff

Jane and Tim are wonderful hosts, they make everyone feel as though they are really special

Cleanliness & Comfort

Comfortable bed, amazing bathroom and absolutely spotless

Activity Reviews

Morning Cafe Culture Walk

Melbourne

Lynn was a friendly and knowledgeable tour guide. A great way to get to know some of the lanes and area around the top end of Bourke street. The finish of lunch in the little Italian Cafe was a really nice end to a fun morning.

Quality of Experience

Guides, Drivers and Staff

Full Day Great Ocean Road Day Tour (Shared Tour)

Melbourne

A long day but worthwhile doing. Stopped at lots of interesting beaches and historic little towns.

Quality of Experience

Guides, Drivers and Staff

Kevin was a knowledgeable and humorous driver and guide. He had stories and information about the places we stopped in. He picked us up on time and even at the end of a very long day he was still helpful

Transport

The bus clean and comfortable

Full Day Bruny Island Traveller Tour (Shared Tour)

Hobart

Thoroughly enjoyed this trip and can recommend it if you are interested in seeing bruny Island and sampling some of the islands treats.

Quality of Experience

Lots of little extras like oysters, honey, fudge and spiced apple mead samples to take home. Could be quite active if you want to walk a bit but if you don't you can take it easy.

Food

Guides, Drivers and Staff

Alan would have to be one of the best guides we met on our holiday. He was informative and funny, included everyone effortlessly and was an all round good guy.

Transport

Bus was a good size, clean and comfortable

Evening Old Hobart Pub Tour

Hobart

We really enjoyed this tour of old Hobart. Tales of convicts and dirty deeds, settlers and soldiers all told with passion by our guide. A fun way to spend an early evening before dinner.

Quality of Experience

Guides, Drivers and Staff

Farm Tour and Lunch at Curringa Farm

Hamilton

Jane and Tim are delightful, down to earth hosts of this farm. The food is BBQ and salad and plenty of it. The tour lasts about an hour or so and is really informative and interesting.

Quality of Experience

Guides, Drivers and Staff

Transport

Night Tour of the Bonorong Wildlife Sanctuary

Hobart

A wonderful opportunity to visit this sanctuary and I'm glad that we did. We arrived too early but we were allowed to roam the park by ourselves until everyone else had turned up. It was really good being the only people there so that you could see the animals in their enclosures without a lot of people around. Our guide Nikki was bubbly and very passionate about the sanctuary and the role it plays in saving wildlife. One of the highlights was being able to cuddle a baby wombat and feed the Tasmanian devils, albeit with a grasping aid and not fingers, we still wanted those!

Quality of Experience

Guides, Drivers and Staff

Depart Australia

Australia

Departing from Tullamarine Airport in Melbourne is easy. It seems well laid out, so it's easy to navigate your way around. Staff are helpful and courteous. We spent most of our time in the Air New Zealand lounge and enjoyed the facilities there.

Quality of Experience

Our family (two kids, 10 and 14) had a great time in Sydney and really appreciate the opportunity to set it up in advance. Ruth was very accommodating in building and changing our trip plans and made sure we were well prepared before leaving.

We really enjoyed touring the city by foot, boat and bike, including the Bonza bike tour. We stayed in a short-stay apartment in Nesuto Woolloomoolloo, which was a great quiet launching point for the Royal Botanic Garden, Harris Farm Market and... read more

Our family (two kids, 10 and 14) had a great time in Sydney and really appreciate the opportunity to set it up in advance. Ruth was very accommodating in building and changing our trip plans and made sure we were well prepared before leaving.

We really enjoyed touring the city by foot, boat and bike, including the Bonza bike tour. We stayed in a short-stay apartment in Nesuto Woolloomoolloo, which was a great quiet launching point for the Royal Botanic Garden, Harris Farm Market and restaurants in Potts Point. Highly recommend wandering through the Royal Botanic Garden in spring! We also enjoyed our tours through Southern Highlands, Northern Beaches and Blue Mountains and recommend planning ahead to keep kids happy on the long drives, though the time in the mountains on beaches made it worthwhile.
Recommend the Aussie Gold Tour at the Taronga Zoo, as the behind the scenes and up front look at the Aussie animals, with tour guide, really made the visit. We also loved the Sharks exhibit at the Australia Museum, short-time only.

Ruth worked with us to bring down the overall cost of our trip, and it really was helpful to have all of the arrangements made for us and put into a single trip plan. It was good to know that we could swap things in and out to meet our needs.

Activity Reviews

Full Day Blue Mountains Hike the World Heritage

Sydney

Loved the short and longer hikes in the Blue Mountains, including some really diverse geography and flora. We had a very friendly and knowledgeable tour guide and enjoyed the Botanic Garden and apple pie stops towards the end of the trip.

Quality of Experience

variety, hiking

Food

apple pie stop

Guides, Drivers and Staff

friendly, knowledgeable

Transport

comfortable van

Taronga Zoo - Afternoon Aussie Gold Tour

Sydney

It was great to have a private guided tour of some of the Aussie animals, including up close visit with the koalas. Zoos can be crowded and overwhelming, so this quiet tour was a great way to start our visit.

Quality of Experience

the animals

Guides, Drivers and Staff

friendly, knowledgeable

Ocean Cliffs & Blowhole, Waterfalls, Wineries & Rural Delights Southern Highlands Tours and South Coast

Sydney

This tour has a lot to offer, and it's mostly enjoyable when you let the tour guide and KimKim know up front what you'd like to do. For example, we loved the Illawarra Fly Park and found out that we needed to reserve the zipline tour ahead of time. Unfortunately for us, the zipline was not available, as it was too windy that day anyway. We enjoyed the stop for lunch and shops in Kiawa and enjoyed spending some leisurely time at Illawarra. We even saw a wombat in the wild on the way there and some local birds at the Park.

Quality of Experience

variety, pretty landscape, loved the rainforest at Illawarra

Guides, Drivers and Staff

Go Beyond was friendly, accommodating

Transport

Very good itinerary and very enjoyable activities. Just very expensive.

I first contacted kimkim re a preset 3 day itinerary they advertised for Uluru. When I mentioned we were also going to Perth/WA she offered to book that part of the trip as well. Ruth turned out to be in California at the time. I thought that would work out as I am east coast US and doing these things at night EST can pair well working with someone in an earlier timezone. However, she was working with her Sydney office, who was in turn working with people in Perth. This ended up being a... read more

I first contacted kimkim re a preset 3 day itinerary they advertised for Uluru. When I mentioned we were also going to Perth/WA she offered to book that part of the trip as well. Ruth turned out to be in California at the time. I thought that would work out as I am east coast US and doing these things at night EST can pair well working with someone in an earlier timezone. However, she was working with her Sydney office, who was in turn working with people in Perth. This ended up being a bad situation, which I will admit was made worse by our being last minute, but having to go thru so many channels and the time zone differences every time you ask a question created major communication delays. In the end, they were unable to find availability for the Uluru package, although I was able to book it directly on my own. We were scheduled to go on a day trip to Freemantle & Rottnest Island. Our itinerary instructed us to be ready to be picked up at 8:45 am at the hotel. Turns out this was TOTALLY WRONG. The boat leaves at 8:45, and you're supposed to be there earlier. According to the doorman & concierge no pickup came for us at 8:15 either. Ruth also suggested and then arranged an overnight side trip to Cervantes for us. The hotel up there was pretty bad. If the problem was hotel availability she shouldn't have sent us up there. (As a side note, we did a walking tour with a local guide in Perth. This local guide was mortified that it was suggested/arranged we take this trip to Cervantes and she did her best to scare us into not going!). After this Cervantes trip was arranged, there was drama over the car rental closing early the day we would be coming back, and we were forced to decide between paying a surcharge to drop at an alternate location or come back early. There was really no good option but we were already locked in to the Cervantes hotel. If this was going to be an issue Ruth could have arranged the days in a different order. After the side trip we went back for one last night in Perth. We had to leave so early for our flight that we could not have breakfast (and Ruth knew about our early flight as there was a lot of back & forth about whether we would return the rental car the night before and taxi to the airport or return the rental on the way to the flight), the hotel did could no accommodate us with any food to go so that was another unnecessary expense paying for a breakfast included room.