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Sergio Bolaños

I am originally from San Jose, Costa Rica, where I was born and raised. However, I have been living on the Caribbean coast of the country for the past 13 years. As an adventure enthusiast, history buff, sunrise stalker, everyday reader, bass player, and surfer, I have a variety of interests. I am particularly passionate about environmentalism, cultural heritage/history, and music.

I studied Eco-Tourism Management and I love my country’s natural treasures, cultural spots, and off-the-beaten-track attractions. I am convinced that travel can change lives for the better and that is why I bring my insights and passion for my country to my travel plans.

In my opinion, the ultimate goal of travel planning is to assist people in having meaningful experiences throughout their journey, while also providing opportunities for self-discovery and reflection.

What places and activities do you specialize in?

"I can create all types of tailor-made trips such as adventure travel, family vacations, luxury escapes, and off-the-grid traveling."

How did you get involved in travel?

"I first got involved with travel when studying Eco-Tourism Management at the University of Costa Rica. Since then, I have found a deep passion to explore, discover and experience new locations, cultures, and natural environments. "

Please share a unique travel experience you will never forget.

"My visit to La Comuna 13 in Medellín, Colombia left an indelible impression on me. This place represents the true essence of tourism: the power to transform. I will always cherish the memories and experiences I had in this incredible community. "

Sergio is part of the following groups: Costa Rica Travel Agents, Costa Rica Family Travel Agents
Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries

Favorite experiences

Surf Lessons at Tamarindo Beach

Tamarindo is one of Costa Rica's and Central America's prime surfing spots and a destination not to be missed if you're interested in a surf lesson. You'll meet your instructor at Playa Tamarindo and enjoy a one-on-one lesson, allowing you to pick up surf skills much faster. Surfing at Tamarindo...

Night Hike in Monteverde Cloud Forest Reserve

Almost 80 percent of the wildlife in Monteverde Cloud Forest is nocturnal, so if you're keen on seeing the rich biodiversity of the Monteverde area, a guided night hike is a must. This experience provides the best chance to spot a wide variety of forest inhabitants you won't necessarily find...

Whale & Dolphin Tour in Drake Bay

On the far side of the Osa Peninsula, you'll find one of the planet's most biologically intense places along the secluded and sandy curve of Drake Bay. In these unspoiled waters, enjoy a boat trip as your captain searches for several species of whales and dolphins. The bay is infamous as one of...

Snorkeling & Hiking in Cahuita National Park

Enjoy a snorkeling and hiking excursion in Cahuita National Park, where you'll start with a boat ride to a famous snorkeling spot just offshore. Here, you'll enjoy two hours exploring the underwater world of the park, where colorful aquatic creatures, like tropical fish, stingrays, octopus, and...

Río Pacuare Whitewater Rafting

Located along Costa Rica's Caribbean slope near Turrialba is a deep gorge considered one of the best river-rafting sites in the world. The Río Pacuare runs 67 miles (107 km) from the Talamanca Mountains to the Caribbean in the southwest of the country. Along the way, it passes through some of the...

Manuel Antonio National Park Guided Nature Hike

Discover the natural beauty of the world-famous Manuel Antonio National Park on a hike with an expert guide. While trekking the two-mile (3.2-km) trail, keep your eyes open for monkeys, sloths, birds, reptiles, and butterflies in the wild. The path through the lush rainforest leads you to the...

Recent trip reviews for Sergio

Excellent Planning and Service!
Costa Rica | May 15 - May 20, 2023

Maria
Maria R.
Boulder, CO | Reviewed on May 21, 2023

We had an excellent experince from beginning to end with Kim Kim and all those we met along the way. The hotels, experiences, guides, transportation, all were thought through well. My sister and I took my mom to Costa Rica for her 70th birthday and everything they planned for us was exactly in alignment with what we hoped this trip would be. We had the adventure, luxury, comfort aspects and most importantly excellent guides to elevate our experince even more so. The communcation with the Kim... read more

We had an excellent experince from beginning to end with Kim Kim and all those we met along the way. The hotels, experiences, guides, transportation, all were thought through well. My sister and I took my mom to Costa Rica for her 70th birthday and everything they planned for us was exactly in alignment with what we hoped this trip would be. We had the adventure, luxury, comfort aspects and most importantly excellent guides to elevate our experince even more so. The communcation with the Kim Kim team from the start was above par and they truly cared in providing us a great experience. I will be using them again!

Maria

Hotel Review
Punta Uva Bungalows
Limon

What an amazing hotel! The service is incredible, the food delicious, and the bunglaows are clean and spacious! We couldn't be happier with our stay. The grounds are beautifully kept and the food was excellent as well. I will be staying here if Im back in this area!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sergio Bolaños

Grateful for the Costa Rican People
Costa Rica | May 1 - May 6, 2023

Kate
Kate R.
Stoneham, MA | Reviewed on May 09, 2023

Josh and I thoroughly enjoyed our travels in Costa Rica from May 1 to May 6. We only wish we could have stayed a bit longer to enjoy everything this beautiful country had to offer. We were extremely grateful for the guidance and wisdom of every single person we met, all of whom were gracious and welcoming. From Sergio. who helped us plan our itinerary and found wonderful hotels to stay in, to Charlotte who helped manage our questions while we were there, we felt secure knowing that we were... read more

Josh and I thoroughly enjoyed our travels in Costa Rica from May 1 to May 6. We only wish we could have stayed a bit longer to enjoy everything this beautiful country had to offer. We were extremely grateful for the guidance and wisdom of every single person we met, all of whom were gracious and welcoming. From Sergio. who helped us plan our itinerary and found wonderful hotels to stay in, to Charlotte who helped manage our questions while we were there, we felt secure knowing that we were were in good hands if we needed it. Alex, our driver in Costa Rica, was a wealth of knowledge about flora and fauna all over the country and shared numerous stories with us while we drove from one destination to another. It made the longer drives so much more enjoyable and we learned about Costa Rica from a true native. Kenneth was our guide in Arenal and spotted flora and fauna in trees we would have never seen on our own, and he guided us over hanging bridges and to beautiful waterfalls. Roger was another awesome naturalist who led us around Manuel Antonio and helped us take some beautiful photos of hummingbirds, lizards and sloths!

Hotel Reviews
Amor Arenal
La Fortuna, San Carlos

This place exceeded all of our expectations! Situated in the heart of the rainforest with a private view of the volcano was incredible. The staff were friendly and welcoming too, ready to help in any way needed.

Authenticity & Character
Everything in the room was made of beautiful wood that brought the outside rainforst feel inside, authentically, creating beautiful character.
Location
If you like a little privacy, this is the place, so tucked away, surrounded by thriving rainforest plants.
Staff
The staff were extremely helpful and always ready to help. The only very small thing we didn't like was when one staff member tried to upsell us on what to order for dinner one night, which didn't feel authentic.
Cleanliness & Comfort
The entire bedroom, bathroom, deck etc. were sparkling clean and wonderful.
La Vela Boutique Hotel
Manuel Antonio

This hotel was centrally located to the beach, restaurants and Manuel Antonio National Park, which made life much easier. The pool and bar area are a beautiful place to relax and and our room was incredibly spacious. We had an exciting show when capucin, white faced monkeys started swinging from branch to branch around us, four monkeys in all, feasting on the fruits and leaves of the plants in the trees above and around our room. The staff were very friendly and able to answer every question we had!

Authenticity & Character
Location and style make this hotel special and the breakfast is delicious too.
Location
Perfectly situated between the beach and park.
Staff
Very friendly and able to answer all of our questions.
Cleanliness & Comfort
Everything was clean and comfortable.
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on May 17, 2023

Thank you for sharing your wonderful review of your travels in Costa Rica, Josh! We're thrilled to hear that you both thoroughly enjoyed your trip and wished you could have stayed longer to fully immerse yourselves in the beauty of the country. Pura Vida!

I am speaking for my whole family when I say ...
Costa Rica | Apr 3 - Apr 10, 2023

Robert
Robert T.
Meadowbrook, VA | Reviewed on Apr 11, 2023

I am speaking for my whole family when I say this was a 5 star experience. The lodging and activities planned by the Kim Kim Group from initial selection to the actual experience were excellent. What was particularly amazing was how well everything was coordinated and how prompt all the guides/activities were. It would have been very difficult to put such an itinerary together especially when visiting a location for a first time. We look forward to using Kim Kim again in the near... read more

I am speaking for my whole family when I say this was a 5 star experience. The lodging and activities planned by the Kim Kim Group from initial selection to the actual experience were excellent. What was particularly amazing was how well everything was coordinated and how prompt all the guides/activities were. It would have been very difficult to put such an itinerary together especially when visiting a location for a first time. We look forward to using Kim Kim again in the near future.

Pura Vida

BOB

Hotel Reviews
Hampton Inn & Suites San Jose Airport
Alajuela

Very nice hotel. Close to airport. Very convenient for flying in or out of San Jose.

Authenticity & Character
Keeping with the high standards of the Hilton brand.
Location
Close to airport with shuttles leaving every 15 minutes 24/7
Staff
Everybody very friendly
Cleanliness & Comfort
Clean and confortable
Colina Secreta
Puerto Viejo

The establishment is a family run business and they go out of their way to please. The accommodations are some of the best we have had. Situated in a beautiful forest - open air - with great porches, kitchen, sleeping arrangements and bathrooms. The breakfast that is included is located a the main house - in a great setting - which brings together the character/personality of the owners with dynamite food - freshly prepared including spectacular fruit selections, gourmet coffees, cakes and a savory dish. A very satisfying way to start the day.

Authenticity & Character
Well designed and furnished. Extremely comfortable.
Location
Up in the eastern hills of Costa Rica - remote enough to enjoy the forest - but close enough to enjoy the beach and local establishments.
Staff
The best!
Cleanliness & Comfort
Bringing beauty, comfort and cleanliness together with an A+ rating
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Apr 18, 2023

Hi Bob, that's fantastic to hear! I am so glad to hear that you and your family had a wonderful 5-star experience with us. It is great to hear that everything went smoothly and exceeded your expectations. We appreciate your kind words and look forward to helping you plan your next adventure! Pura Vida!

Sergio and KimKim did a fantastic job persona...
Costa Rica | Mar 25 - Apr 2, 2023

Jeffrey
Jeffrey B.
Gunnison, CO | Reviewed on Apr 09, 2023

Sergio and KimKim did a fantastic job personalizing a trip for us. They listened to what we preferred and tweaked our itinerary to match our preferences. They found great local tour guides for a couple of our hikes (Kenneth and Oscar), which made the hikes more interesting and see more creatures. The hotels they picked our were very nice -- especially the Rio Celeste Hideaway.

It was an amazing time! read more

Sergio and KimKim did a fantastic job personalizing a trip for us. They listened to what we preferred and tweaked our itinerary to match our preferences. They found great local tour guides for a couple of our hikes (Kenneth and Oscar), which made the hikes more interesting and see more creatures. The hotels they picked our were very nice -- especially the Rio Celeste Hideaway.

It was an amazing time!

Hotel Reviews
Rio Celeste Hideaway Resort
Bijagua

BEAUTIFUL ground and rooms (bungalows.) Everything was beautiful, staff was very friendly and accommodating. The restaurant is really good. Favorite place we stayed in Costa Rica. The no toilet paper in the toilet (instead a garbage can) was a bit weird, but understand. They should install exhaust fans.

Authenticity & Character
Location
Our back patio was literally in the rainforest.
Staff
Very friendly and accomodating.
Cleanliness & Comfort
Hotel Arenal Kioro Suites & Spa
Fortuna

Great view of Arenal! Staff were friendly and accommodating. The hot springs weren't that "hot," unfortunately.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente San Jose City Center
San José

Great location and very comfortable. The rooftop restaurant had great views.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
W Costa Rica - Reserva Conchal
Guanacaste

Typical resort. The bar area and views of the beach were great. The beach was not that large and was grown over a bit. Everything is pricey (as expected at a W resort).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sky Adventures Zip Lines
Arenal/La Fortuna

I believe seven zip lines in total. Great views. Staff friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges and La Fortuna Waterfall Guided Hike
Arenal/La Fortuna

We had a tour guide go with us -- highly recommend that. He was able to find creatures we would have never seen and gave great background.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunset Sailing Tour
Costa Rica

The beverages and food were great -- staff very accommodating. We didn't expect the cruise to have 25-30 people. The views were amazing -- got great pics of the sunset.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Night Hike in the forest
Costa Rica

Got to see many creatures -- spiders, snakes, and frogs. It was not an intense "hike" -- more of a walk around the hotel grounds.

Quality of Experience
Guides, Drivers and Staff
Transport
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Costa Rica

A really great hike in the rainforest. We had a guide, which helped a lot. This is an intense hike—lots of steps. But the views are worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Apr 14, 2023

Hi Jeff,

Thank you for your positive review! We hope you had an unforgettable trip and look forward to assisting you again in the future. Pura Vida!

This was the first time I had travelled in my...
Costa Rica | Mar 21 - Mar 31, 2023

Tobi
Tobi S.
Canada | Reviewed on Apr 01, 2023

This was the first time I had travelled in my ow like this, I am extremely grateful there were no glitches and everything was perfectly planned.

There are a couple things I learned for next time and I am looking forward to planning my next trip with KimKim! read more

This was the first time I had travelled in my ow like this, I am extremely grateful there were no glitches and everything was perfectly planned.

There are a couple things I learned for next time and I am looking forward to planning my next trip with KimKim!

Hotel Reviews
Hotel Los Lagos Spa & Resort
Fortuna

I would give this hotel a 3.5, the facility was beautiful and the hot springs were very nice, but we couldn’t sleep here for a few of reasons: our a/c unit would not stay running I had advised the hotel, but they indicated there was nothing they could do, we had to get up multiple times in the night to reset it. The beds were quite uncomfortable for me, I would wake up multiple time in the night because my hips would get sore, worked out though so I could reset the a/c 😂. Also we were on a main floor and someone was above us, this isn’t the hotels fault, but the people above us stomped around from 6 am until 2am we had to call the front desk, so as a tip ask for a second floor room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clean, just not comfortable for me.
Hotel Ficus
Monteverde Costa Rica

Loved this hotel it was quite amazing. It was beautiful and well taken care of, it was also easy walking access to shops and restaurants. The restaurant was also very good for breakfast. 2 things I would note for other travellers: 1 - there is no a/c (I did ask specifically about this and was told there was a/c but there is not.) thankfully it cools down there quite nicely at night but my girls didn’t want me to open the windows because there are no screens and they were worried about bugs coming in. 2nd - there is no pool, I didn’t ask about this, I just assumed there was, if it was just me travelling, it would have been fine but I had a child with me and it’s always best to have a pool when travelling with children, from my experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tamarindo Diria Beach Resort
Tamarindo

This was a great hotel for us, close to the beach, great facilities, beautiful pools. As a tip, we had a room near the back of the hotel facing the pool but backing on to a street, it was quite loud due to the music playing at the restaurants, across the way, it was also near the entrance to the pools so we would often hear people in the hallway, yelling, playing, or trying to access the pool (there was a loud buzzer). Also, I’m not sure why but we had difficulty getting towels in our room, we had to constantly ask for them to be replaced and replaced in an amount for all of us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

Such a great day, the guide and driver were awesome and very accommodating!

Quality of Experience
Food
Guides, Drivers and Staff
So great!! Funny and engaging!
Transport
Sky Adventures Zip Lines
Arenal/La Fortuna

Probably one of the top highlights of our trip!

Quality of Experience
Guides, Drivers and Staff
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

This was a nice hike but, there was a lot of stopping looking for birds, which is not really our thing. The guide was very knowledgeable and kind but was not engaging for my daughters. We would have just preferred to hike and stop when there was actually something to see. I know the people we were with were very interested in the birds so I’m sure it was good for them .

Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk in the Children's Eternal Forest
Monteverde

This was cool, however, I was disappointed we didn’t see too much. I did expect to see more, but I guess it’s the luck of the draw :)

Quality of Experience
Guides, Drivers and Staff
Transport
Selvatura Park: The Sloth Sanctuary
Monteverde

We loved our time with the sloths and we were lucky to see them moving about and eating, it was shot but sufficient. This should be a self drive activity.

Quality of Experience
Guides, Drivers and Staff
Transport
Tamarindo Mangrove & Estuary Boat Tour
Tamarindo

This is not a reflection of the guide or the tour, however, this tour was filled up by a group of Swiss travellers, who made this tour uncomfortable for us. We saw several birds and some crocodiles! Maybe not a trip for a tween, she was a little bored and then when she talked, they other tourists shhh’d her 😳🙄.

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

The hot springs were nice! We really enjoyed having access at our hotel!

Quality of Experience
Guides, Drivers and Staff
We had issues getting towels, there was often a wait as no staff were available.
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Apr 05, 2023

Hi Tobi, it is great to hear that your first solo travel experience went smoothly and without any glitches! It's great to know that the planning process was perfectly executed, making for a stress-free trip. Thank you for choosing us for your first solo trip, and we look forward to helping you plan many more in the future!

Costa Rica on point!
Costa Rica | Mar 21 - Mar 31, 2023

Sydney
Sydney S.
Canada | Reviewed on Apr 01, 2023

I really enjoyed Kim Kim! Everything was set up perfectly for us and all the hikes we did had really great guides who were knowledgeable of the area!

The only thing I would suggest it to request a hotel with a pool in Monte Verde if possible! Hotel Fikus was really nice, but we were told a lot of hotels do not have pools do it it being “cold” for them up there. For us Canadians it was still so hot! We had also requested this prior to the trip being planned.

If this happens to you,... read more

I really enjoyed Kim Kim! Everything was set up perfectly for us and all the hikes we did had really great guides who were knowledgeable of the area!

The only thing I would suggest it to request a hotel with a pool in Monte Verde if possible! Hotel Fikus was really nice, but we were told a lot of hotels do not have pools do it it being “cold” for them up there. For us Canadians it was still so hot! We had also requested this prior to the trip being planned.

If this happens to you, contact Pico Pico hotel and use their pool for the day with any spa treatment! We got massages and they were incredible!

I had an overall great experience and we will be using Kim Kim again for this September in Iceland!

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Apr 05, 2023

Hi Sydney, thank you for taking the time to share your review. I'm delighted to hear that you had an enjoyable trip and made some unforgettable memories. Pura Vida!

A huge thank you to Sergio and the KimKim tea...
Costa Rica | Mar 14 - Mar 26, 2023

K
Kristy P.
Canada | Reviewed on Mar 27, 2023

A huge thank you to Sergio and the KimKim team. Although not all hotels met our standards we could tell there was a lot of care and planning that went into choosing the tours/guides and transfers as everything was pretty seamless. For a first big trip with the kids it was important to have local insight and someone on standby to help us even while we were traveling in the event we needed to change something on the fly. This type of service was invaluable. Thank you ! read more

A huge thank you to Sergio and the KimKim team. Although not all hotels met our standards we could tell there was a lot of care and planning that went into choosing the tours/guides and transfers as everything was pretty seamless. For a first big trip with the kids it was important to have local insight and someone on standby to help us even while we were traveling in the event we needed to change something on the fly. This type of service was invaluable. Thank you !

Hotel Reviews
Tamarindo Diria Beach Resort
Tamarindo

Great property! They take a lot of care in the up keep of the grounds and assisting you with the local surroundings. Breakfast was so so but overall great experience.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Springs Resort & Spa at Arenal
La Fortuna

Fantastic property. Would have loved to stay here longer as they are a semi all inclusive resort and pur guide had us booked on a tour outside the resort for an entire day. Definitely need 3-4 days here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monteverde Lodge & Gardens
Monteverde

Although beautiful grounds it is not so family friendly with noise able to be heard throughout hallways and rooms along with no bar fridge or tv. Restaurant is too fancy for us so struggled with eating while here. Otherwise rooms are clean and modern, grounds are beautiful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton Inn & Suites San Jose Airport
Alajuela

Great hotel close to the airport. Staff are great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Si Como No Resort & Wildlife Refuge
Manuel Antonio

Hotel is really dated, not so great as the room we had looked out over a dead tree and roof with bird poo. The room doors have frosted glass letting light in all night long. No tv again making it hard for the kids at night and the pool is more for small kids so they didn’t use it either. The online pictures make the resort look amazing but it was quite disappointing to arrive here after staying at the previous locations including Arenal Springs. The restaurants are not great and we got sick from the food here. The only saving grace was the experiences we took in while staying here, otherwise we would stay somewhere else given the option.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Snorkeling at the Catalina Islands
Costa Rica

Fantastic guides. Made us feel comfortable even though we are not great swimmers. We saw tropical schools of fish, manta rays, sharks, puffer fish and more!

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

Would have loved to have the Volcano hike as a separate day as we did not get to do it due to it being at the end and hottest part of the day and we had alreadybeen going for 6 hours. The hanging bridges are super busy but a great experience with the guide and driver. Pointed out and explained a lot of things we would have never seen on our own. Had a great snack prepared for us. The waterfall was also beautiful but very crowded. View of the volcano was great but we did not get to do the hike which was disappointing as it is what we wanted to do the most.

Quality of Experience
Food
The lunch restaurant was not somewhere we would ever eat.
Guides, Drivers and Staff
Transport
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

Great variety and number of hot springs, beautiful views and scenery

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Adventures: Tram, Zip Lines & Hanging Bridges
Monteverde

Great adventure, the guides were extremely personable and helpful. We did the ziplining and given an option to either repel or freefall off the final platform. The bridges have beautiful views.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee Experience and Nighttime Nature Walk
Monteverde

Great informational tour! We learned how coffee was produced and how chocolate is grown, and sampled 2 different recipes. The guide was great in including everyone in the group. We ended this tour on a nightwalk with scorpions, kinkajou, sloths, spiders and a lot of exploration. Great experience and my kids loved the educational parts!

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio

Highlight of our trip! The guide was truly the best at what he does! We saw more animals, insects etc than all the previous tours in the trip. The beaches in the park are truly spectacular and if done again I would make sure we were prepared for a longer stay at the beach at the end of the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Apr 20, 2023

Hi Kristy, you're welcome! I'm glad to hear that you had a great experience with us and that we were able to provide you with helpful local insights and assistance during your trip. It's great that everything went smoothly overall, and I hope that you have many more wonderful travel experiences in the future!

The team was very accommodating!
Costa Rica | Mar 10 - Mar 17, 2023

Diana
Diana J.
Canada | Reviewed on Mar 19, 2023

The team was very accommodating. We were traveling with our adult children and two grandchildren under three. They helped us know what was suitable for the various interests and abilities. When we requested a last minute change they were able to do that or without any issues. Travel provided by the Three Monkeys was exceptional and drivers accommodated extra stops when asked. We were able to get groceries on the way to our villas from the airport! I would highly recommend using this site to plan a trip to Costa Rica.

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 27, 2023

Hi Diana! Thank you for taking the time to share your experience with us! We are pleased to have been a part of your trip to Costa Rica, and we appreciate your recommendation. We hope to have the opportunity to see you again in the future!

Nothing Short of Exceptional!
Costa Rica | Feb 17 - Feb 25, 2023

Susan
Susan H.
Hilton Head, SC | Reviewed on Mar 16, 2023

We recently traveled to Costa Rico with the the help of Kim-Kim. It was ‘nothing short of exceptional’. Sergio, our local contact, had the perfect suggestions based on our objectives. The accommodations were excellent, transports ( all 6 of them) were safe and never one minute late. The tour guides chosen for us were exceptional, knowledgeable and reliable. The logistics team, provided by Charlotte and Nancy, were tremendous. Throughout the entire process, all questions were answered... read more

We recently traveled to Costa Rico with the the help of Kim-Kim. It was ‘nothing short of exceptional’. Sergio, our local contact, had the perfect suggestions based on our objectives. The accommodations were excellent, transports ( all 6 of them) were safe and never one minute late. The tour guides chosen for us were exceptional, knowledgeable and reliable. The logistics team, provided by Charlotte and Nancy, were tremendous. Throughout the entire process, all questions were answered promptly and not one detail was overlooked. In the future, we will use Kim-Kim for all of our travel needs.

Hotel Review
Bosque del Cabo Rain Forest Lodge
Puerto Jimenez

Paradise. Absolutely beautiful spot overlooking the Pacific Ocean. The accommodations, staff and food were exceptional. We will go back!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Coffee & Chocolate Tour
Costa Rica

The coffee and chocolate tour was interesting and fascinating. The guide was exceptional.

Quality of Experience
Guides, Drivers and Staff
B
Transport
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

A beautiful place in the planet. Our guide was exceptional and without her, we wouldn’t have seen a thing.

Quality of Experience
Guides, Drivers and Staff
Ni
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 16, 2023

Hello Suan, I am glad to hear that you had an amazing experience! Thank you for sharing your positive feedback with us. It's always great to know that we were able to provide a trip that created lasting memories. Pura Vida!

KimKim, Costa Rica and Serendipity - Pura Vida - Amazing!
Costa Rica | Feb 13 - Mar 4, 2023

D
David R.
Newburgh, NY | Reviewed on Mar 08, 2023

This is the first big trip that my wife and I have done in quite a while. Traveling to a new country was new for us and a little bit in our stretch zone. We heard about KimKim so my wife contacted them and they connected us with Sergio and the Serendipity Tours team. Sergio worked dynamically with my wife, discussing our goals for the trip which was to start on the Pacific Coast and to work our way across Costa Rica and end our trip on the Caribbean. The two of them spend weeks going back... read more

This is the first big trip that my wife and I have done in quite a while. Traveling to a new country was new for us and a little bit in our stretch zone. We heard about KimKim so my wife contacted them and they connected us with Sergio and the Serendipity Tours team. Sergio worked dynamically with my wife, discussing our goals for the trip which was to start on the Pacific Coast and to work our way across Costa Rica and end our trip on the Caribbean. The two of them spend weeks going back and forth until we were felt good about all of the many recommendation that Sergio made. Serendipity is an excellent name for the travel company because that is what we felt like at each turn of the bend as we made our way across Costa Rica experiencing the country and the amazing accommodations and destinations that Sergio arranged for us.

As we made our way across the country I kept saying to myself and to my wife, I have no idea how we would have done this without Sergio. It was an amazing experience. The planning of the trip was outstanding but the engagement of Sergio's team partner and the trip coordinator Charlotte was absolutely amazing. Working with Charlotte was like having a on demand administrative assistant with us through out the trip. Any consternations that we might have had traveling in a foreign land were assuaged constantly by the incredible accessibility that we had with Charlotte thought-out the 3 weeks.
At times we truly felt like we had to pinch ourselves to make sure what we were experiencing was real. We are so appreciative of her support throughout the trip.

Regarding Costa Rica - the people are amazing, the country is drop dead gorgeous and the wild life is incredible. Pura Vida.

Hotel Reviews
Santarena Hotel at Las Catalinas
Las Catalinas

The resort and the staff were pure Pura Vida. I am so glad we started out our Costa Rica adventure at Santerena. It was an amazing introduction to the beauty and culture of the country. The Staff was so personal and so attentive that we felt very sad when we left them to continue our Costa Rica adventure. We loved the Mediterranean type village they created that the hotel was located in. There were wonderful hiking trails that elevated along the pacific with magnificent views. If you wanted more of a challenge there were additional hiking and biking trails immediately off the hotel and resort property. There were only two things that I would say negatively, the first is that there are very serious rocks under the water immediately off the beach. There are posts that designate where you can swim away from the rocks, but no one told us about them. I learned the hard way and injured my foot. My wife was so concerned that she did not go in the water. It was not until our last day that we found out about these obscure markers that indicated the non-rocky portion of the water. The additional thing is that no one told us that there was a terrace and pool on the roof of the hotel. We kept commenting to ourselves that we wish there was a pool like the other close by resorts that we walked by. There were no indications of a pool at our resort and no one gave us an orientation. We did not find out until we got home.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Fonda Vela Hotel
Monteverde

Our room was beautiful and the hotel was very responsive to all of our requests. It is in a beautiful location but only accessible on a pretty deteriorated road which is not atypical of the roads around Monte Verde. The grounds are lovely and it has very nice pool and two hot tubs. The included breakfast was very satisfactory and again the dining hall overlooks beautiful grounds. What was the most memorable event was Mateo and white faces monkey that shows up for breakfast daily and who enjoys the banana's that we feed him by hand.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda La Esperanza, Boutique Coffee Farm House
Cartago

Hacienda La Esperanza was an incredible part of our Costa Rican experience. We did not know what to expect when we drove up the the hacienda. At it turns out, the Hacienda is owned by three families that purchased what is now the Aquiares Coffee Farm, the largest coffee farm on one block of land in all of Costa Rica. We were quickly greeted by Diego Esperanza, the son of one of the owners of the farm who gave us a fascinating history of the families and the farm which was founded in the 1800's by an Englishman. The three families purchased the farm in the early 1970's and use the Hacienda as their residence when they are in town. Diego brought in a professional chef to train his staff in the culinary arts. Circumstances worked out where our we had our first dinner at the Hacienda instead of going into Turrialba. It was one of the best meals that we had while in Costa Rica and as a result we enjoyed most of our meals there. I would compare Hen, who is the resident chef to any of the chef's that we experience in the Hudson Valley where we live. This includes many restaurants that were started by graduates of the Culinary Institute of America which is not far from our home in the Hudson Valley. She is amazing. Two of the very special things that we enjoyed at the hacienda were an incredible birding experience guided by our Hacienda host Wilman. Wilman is an expert on birds of Costa Rica and the gardens outside the doors of the hacienda were filled with beautiful species. Wilman is also an expert on coffee and coffee farm operations and gave us a tour of the Aquares coffee operations including part of the farm that butt's up against the hacienda property. Wiman was an amazing host and we were sad to say goodby to him, Hen, and Maria who took such good care of us while we were there.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laguna Lodge
Tortuguero

In fairness to the Laguna lodge we really did not know what to expect. It was one of 7 lodges that we stayed at over the 3 weeks we were in Costa Rica. We did not realize that the guide who greeted us at the boat transport that was going to take us to the lodge was to be our primary contact while we were there including our guide for the 3 expeditions that we were to experience, two of which were very good; the nature boat ride through the canals and the night walk on the property. I was a little disappointed in the lodging at the resort. It did not have any air conditioning and was a little too rustic and cramped for me liking. I was very surprised when no hot water came out of our bathroom sink only to find out that they do provide hot water to the sink, only the shower. While you are at the lodge you were pretty much restricted to eat there unless you can get some water transportation to the village of Tortuguero. The food was adequate and it was nice that it was included. The good news is that the resort is right on the Caribbean. The bad news is that the rip tides are so dangerous that you cannot swim there. Since this was one part of the Caribbean portion of our trip we were disappointed. On a positive note, the resort has a beautiful pool that was right outside our cottage. Also, I get the impression that people come here primarily to see the wildlife. I saw a number of people walking around with their single lens reflex digital cameras with telephoto lenses, telescopes and binoculars. Nature lovers will not be disappointed if that is the primary goal. Jonathan, our host and guide that the hotel provided did a good job keeping everything organized. He was also a very good guide.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Banana Azul
Limón, Puerto Viejo de Talamanca

Hotel Banana Azul was our last stop in Costa Rica before headed back to San Jose to catch our plan and fly home. It was the perfect way to end our three weeks of touring the country. We spent 3 wonderful days at the resort and it was a great place to wind down before we went home. Our room with a dipping pool was beautiful. Luna who greeted us at the reception desk and who gave us our orientation was delightful and incredibly helpful throughout our stay. The restaurant on premises was excellent and as a result we ate most of our meals at the resort. The grounds and facility were beautiful, just what you would expect for a Caribbean resort. The resort had its own beach club and is one of the few resorts in Puerto Viejo that is right on the beach - no crossing roads to get to the water. The only disappointment were the very dangerous rip tides in the ocean. Apparently September and October are the only months when the water in this part of the Caribbean are safe to swim in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Studio Hotel
San José

The Studio Hotel was our last stop during our 3 week stay in Costa Rica. We stayed there the night before we caught our flight back home. The hotel is beautiful and the restaurant on premises is outstanding. I cannot say enough about the restaurant help. When we arrived at the hotel my wife was sick with a stomach virus. I cannot begin to accurately describe how caring and helpful the staff was at the restaurant. They could not do enough to help my wife including making a special chicken soup for her since she could not eat anything. The hotel was the essence of the Pura Vida spirit that we experienced in Costa Rica.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Amor Arenal
La Fortuna, San Carlos

Armor Arenal is one of the top experiences in terms of resorts and accommodations during our trip crossing Costa Rica. The room is gorgeous and we took advantage of the private hot tub on our private deck overlooking Arenal Volcano. I cannot begin to express how over the top the staff is at Armor. From the moment you pull up to the reception area until you leave they provide an extraordinary Costa Rican experience with all that Pura Vida means. We truly were sad when we had to leave because of the wonderful people that work there and share their incredible hospitality. The stay at Armor Arenal is one of the the best memories that we have from or Costa Rican adventure. Additionally, the breakfast they serve is outstanding and the we highly recommend the restaurant for all of their meals.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 09, 2023

Hi David! Thank you so much for sharing your experience with us. We are thrilled to hear that you had such an amazing trip and we were able to provide you with exceptional service and support throughout your journey. We hope that you have many more wonderful adventures in the future, and we look forward to being a part of them! Pura Vida!

Amazing 20 day Costa Rica Adventure!
Costa Rica | Feb 13 - Mar 4, 2023

Jane
Jane R.
Newburgh, NY | Reviewed on Mar 08, 2023

When we were starting to look into a 20 day trip to Costa Rica, a friend recommended we check out kimkim. That was the beginning of our amazing coast to coast adventure in Costa Rica! Kimkim connected me to Sergio, one of the local specialists with Serendipity Tours. Sergio spent a lot of time getting to know us...what we like to do and what we're looking for, our age & level of fitness and adventure, the length of stay, etc. Without his expertise and knowledge, we wouldn't have been able to... read more

When we were starting to look into a 20 day trip to Costa Rica, a friend recommended we check out kimkim. That was the beginning of our amazing coast to coast adventure in Costa Rica! Kimkim connected me to Sergio, one of the local specialists with Serendipity Tours. Sergio spent a lot of time getting to know us...what we like to do and what we're looking for, our age & level of fitness and adventure, the length of stay, etc. Without his expertise and knowledge, we wouldn't have been able to come up with and coordinate the many places and excursions along the way. It took a few weeks of going back and forth to refine the itinerary as best we could. We were in constant communication. Working with Sergio eliminated much of the stress associated with exploring another country. He suggested places to visit, selected the hotels, arranged the excursions including transportation, booked the rental car, and offered many restaurant recommendations throughout our stay.

After we booked the trip, Sergio sent us preparation & packing tips, which were incredibly helpful. Even though plans were in place, we could still modify & adjust if necessary.

From the time we arrived at the airport, we felt as if we had a personal guide just a whatsapp call or text away! Once we arrived in Costa Rica, we could contact Charlotte with Serendipity pretty much 24/7 if necessary. She was our logisitics coordinator and was always available in a pinch; for instance, if we had to reschedule or cancel an excursion, if our pickup was late, she would call on our behalf, if we were running late, she would contact the transport company. We could reach out with questions about tipping our drivers and guides, and any other issues that might arise.

Because of the many places we were going, Sergio recommended that we rent a car and drive everywhere. That was definitely part of the adventure and we enjoyed the breathtaking views along every bend of the road (and there are many bends and switchbacks!). The trip exceeded our expectations and we are grateful for the team of Sergio, Nancy and Charlotte who attended to us for these many months!

Hotel Reviews
Santarena Hotel at Las Catalinas
Las Catalinas

Beautiful hotel and location right on the gulf. When you're there, you feel as if you've been transported to the Mediterranean coast! The restaurant was excellent; breakfast was included daily and we had a few dinners there as well.

Authenticity & Character
Las Catalinas is very different than other areas. It's totally self-contained and the architecture has a whole different feel. It's built into the mountains and very beautiful; it doesn't have a local feel if that's what you're looking for.
Location
Beachfront location. Walkable to restaurants in addition to the hotel's. Beautiful hiking trails along the coast.
Staff
Fantastic service; everyone was incredibly attentive, friendly and responsive!
Cleanliness & Comfort
Fonda Vela Hotel
Monteverde

Nice location in the cloud forest. The room was lovely. Unfortunately, the steep road up to the hotel was filled with many potholes which made it difficult to navigate, especially at night. We found that the restaurant was understaffed at breakfast, which created issues with pickup times.

Authenticity & Character
Location
Staff
Most of the staff was attentive and responsive to our needs and requests.
Cleanliness & Comfort
Hacienda La Esperanza, Boutique Coffee Farm House
Cartago

This is a small hotel (real feel is a b & b). We loved the intimacy and feel of being in the home/hacienda of a local family. And we felt warmly welcomed by the staff. The hacienda sits above the small town of Aquiares and the views are spectacular! A delicious breakfast was included daily, but we were pleasantly surprised by the 5 star dinners that were optional, but available daily! We decided to take advantage of the chef's amazing cuisine!

Authenticity & Character
We loved the local flavor and experience. This is the hacienda of the families that own the coffee farm. It's furnishings, artwork, accessories have pesonality. The views and gardens are magnificent; we dined outdoors when we could.
Location
Staff
The staff was so welcoming, friendly and accomodating! They made it feel very special during our stay.
Cleanliness & Comfort
Laguna Lodge
Tortuguero

Rustic cabins in a beautiful location. The pool area was beautiful. All meals were served buffet style at the hotel and the food was very good. Bathrooms could use some updating and hot water in the sinks.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Banana Azul
Limón, Puerto Viejo de Talamanca

We had a great stay at this beachfront resort. It was very close to Puerto Viejo & other beaches, yet in a private & secluded location. We loved the relaxed & casual vibe; the restaurant served breakfast, lunch & dinner. During the day, you could sit at the beach and get served if you wanted. The hotel was beautifully designed and thoughtfully integrated into the lush foliage & landscaping of the grounds.

Authenticity & Character
Location
Close to town, but located in a quiet location.
Staff
Every staff member was fantastic...from the first person who welcomed and oriented us, the housekeeping staff, to everyone who worked in the restaurant. They were amazingly attentive and responsive.
Cleanliness & Comfort
Studio Hotel
San José

We stayed for one night at the end of our trip. The hotel was very comfortable and we enjoyed all the unique artwork and artifacts. Rooms were nicely furnished and very clean.

Authenticity & Character
Location
We needed to get to the airport in the morning, so this was a good location.
Staff
The staff was very helpful addressing any of our needs. The restaurant staff was amazing; I was sick upon arrival and they prepared chicken soup!
Cleanliness & Comfort
Amor Arenal
La Fortuna, San Carlos

One of the most beautiful places to stay! A place to feel pampered & peaceful. The design of the individual casitas incorporated into the lush foliage and rainforest landscape is amazing. The restaurant is outstanding and sits at the foothills of the Arenal Volcano; the views are spectacular.

Authenticity & Character
Location
Staff
The staff was over the top in every way! They couldn't do enough and anticipated our every need. We felt like we were leaving family by the time we had to depart!
Cleanliness & Comfort
Activity Reviews
Sunset Sailing Tour
Costa Rica

Catamaran was beautiful, clean & well maintained. We were expecting to sail on this excursion (it is titled 'Sunset Sailing Tour'), but unfortunately, the sails could not be raised due to mechanical issues, so we had to motor the whole way. We didn't find this out until we were on the boat. The other disappointing issue was that it turned out to be a 'party boat' because of crowd and the unlimited drinks/alcohol that were being served. The sunset part of the excursion was lovely, but I would prefer a less roudy group if doing an excursion like this again.

Quality of Experience
Food
Guides, Drivers and Staff
Our driver was great, the staff on the boat were outstanding.
Transport
Sky Adventures Tram & Hanging Bridges
Monteverde

Handging bridges hike was fabulous; the guide was exceptional and very knowledgeable. He pointed out things we would have never noticed on our own. We learned about the cloud forest and were introduced to the flora and fauna. We even saw a quetzal! It was raining and cloudy, so the tram ride was disappointing because we couldn't see much along the way. We stopped at the top and had delicious hot chocolate.

Quality of Experience
Guides, Drivers and Staff
El Tigre Waterfalls Exploration
Monteverde

Beautiful hike with many hanging bridges and waterfalls. Lots of wildlife that our guide pointed out. We took horses back up the mountain at the end.

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges and La Fortuna Waterfall Guided Hike
Arenal/La Fortuna

Outstanding experience! Such a beautiful hike along the bridges and then to the waterfall. We had an unexpected treat and had lunch at a local soda in La Fortuna.

Quality of Experience
Food
We had a traditional Costa Rican lunch and it was delicious! We were treated like special guests at the restaurant!
Guides, Drivers and Staff
Our guide and driver were both fantastic!
Transport
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

Delightful rafting/floating along the river which was filled with so much wildlife that our guide pointed out continually.

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

There were no thermal hotsprings at the hotel we stayed at. The hotel was

Hike Turrialba Volcano
Turrialba

This was an incredible experience starting with the breathtaking ride up the mountain! We had a fabulous hike with our guide; we were the only two in the tour, and we thoroughly enjoyed the intimate nature of this excursion:)

Quality of Experience
Guides, Drivers and Staff
The tour guide was terrific; she was highly engaged throughout our time together, wanted to get to know us and we forged a friendship by the time things wrapped up.
Guided Boat Tour through Tortuguero Canals
Tortuguero

Our guide and captain guided us through the canals pointing out so many birds and wildlife. Even though it was pouring rain, we had a great experience and also learned about the history of the area along with the flora and its unique characteristics.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Underwater Wonders of Cahuita National Park
Costa Rica

Unfortunately, we weren't able to snorkel due to the currents & rip tides in the Caribbean. So, the excursion was modified and we took a boat out to the furthest most part of the park so we could hike back through the jungle along the beach. It was an easy & enjoyable hike and our guide kept us engaged as we spotted white faced and howler monkeys and sloths, along with other wildlife. There were some beautiful beaches along the way where the water was calm and inviting.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 10, 2023

Hi Jane, thank you so much for your kind words. I am very happy that we were able to provide you with a memorable experience, and that you enjoyed the many places and excursions along the way. We truly appreciate your feedback, and it was our pleasure to be able to assist you during your trip. Please don't hesitate to reach out if you ever plan on returning to Costa Rica, as we would love to assist you again. Pura Vida!

If we can do it...you can do it!
Costa Rica | Feb 13 - Mar 1, 2023

Cheryl
Cheryl J.
Pottsville, PA | Reviewed on Mar 04, 2023

We are 4 older ladies, fit and ready for a full-on, active 16 day vacation in Costa Rica. Sergio, our local specialist planned a great experience from beginning to end! Any questions we had were answered promptly and we always felt secure knowing we were never alone to try to sort things out by ourselves.
When our plane was delayed, Sergio made sure our transportation was taken care of at midnight to go to our B&B. The B&B was notified as well and it was a seamless transition from the... read more

We are 4 older ladies, fit and ready for a full-on, active 16 day vacation in Costa Rica. Sergio, our local specialist planned a great experience from beginning to end! Any questions we had were answered promptly and we always felt secure knowing we were never alone to try to sort things out by ourselves.
When our plane was delayed, Sergio made sure our transportation was taken care of at midnight to go to our B&B. The B&B was notified as well and it was a seamless transition from the airport to the B&B. He also notified the Car Rental place about picking up the car a day later than expected. When we arrived the car was ready for us.
All the hotels that were selected for us were AMAZING! Beyond what could have expected! Breakfast was included everyplace we stayed and they were all excellent!
Our itinerary was packed with activities. Transportation picked us up at our hotels promptly, and we had excellent and attentive guides. Most of our activities included pineapple and watermelon snacks and some meals were included, even though we didn't expect them. Oh, and by the way, they were great meals, in local Costa Rican eateries!
Here are some of the activities we enjoyed:
Puerto Viejo:
Hiking at Cahuita National Park with Tito. Without our guide we never would have seen all the animals or heard all the amazing stories about the animals, reptiles and insects in the national park.
We took an Afro-Caribbean Cooking class with Glenda in her outdoor kitchen. What a delight that was. We got to chop and dice and learn about roots, fruits and vegetables we had never heard of before. We made a a delicious fish soup, Ron Don, that is native to Costa Rica. With Caribbean music playing, we ate too much, but finished our meal with coconut ice cream topped with chocolate! Yum!!
The next day we enjoyed kayaking with Rofo. Even though it was raining, we had fun hearing his stories, as we paddled a river into the jungle.
Arenal/La Fortuna:
We enjoyed the Hanging Bridges walk and did what we weren't sure we could do, we walked to the bottom of the La Fortuna Waterfall...500 steps down, took a dip in the fresh water and walked 500 steps up! Whew...we made it!! The thermal springs at our hotel felt wonderful after our morning adventure.
One of our favorite activities was the class III-IV White Water Rafting on the Sarapiqui River. Momo was our guide. He made us laugh and kept us safe and called us "Chicas"! He'd yell instructions and we did whatever we were told. We had a fantastic ride down the river. No one fell out of the raft and we'll never forget his instructions, "Chicas, look at me"!
Monteverde:
Our next adventure was with 100% Adventura Zip Line. The longest in Latin America. Yes, zip lining was amazing, but the Tarzan jump at the end is what most people talk about. The question that everyone asks is..."Did you do it?" It's not for the faint of heart, but everyone of us did it!!! 4 older ladies. Until now I haven't revealed our ages...but I will.
That evening we went on a Coffee/Chocolate night hike through the jungle. Alex as our tour guide and we learned things we never knew before. It was kind-of scary at night. We got to see some nocturnal animals on the hike.
Taylor was our guide through the Santa Elena Cloud Forest. Although the forest was only 40 years old, it looked like it had been there since Adam and Eve. It was a nice hike, we crossed the continental divide, saw animals that live at higher altitudes and made our way back to our hotel to lounge in the hot tub and pool and enjoy an afternoon Bloody Mary.
Manuel Antonio:
We enjoyed a 25 mile, mostly off-road experience with Real Adventure ATVs. Kevin was our guide. He was very serious about safety, which was much appreciated! It was a great, long ride. We rode through palm oil groves, little streams, up mountains and to a pretty waterfall. We stopped, got in the water and continued even higher to see the view of the ocean and the valley below. The meal after the ride, was fantastic, rice, beans and chicken in a yummy sauce!
Our final activity was a Catamaran Ride. Drinks and a meal were included along with snorkeling, jumping off the highest deck of the catamaran into the water, and sliding down a slide, like a kid. For a group of women 72 to 74, we had a great time. Thank you Sergio, thank you KimKim!! We'll be working with you on next year's trip!

Hotel Reviews
Hotel Los Lagos Spa & Resort
Fortuna

We four ladies were amazed with the rooms we were assigned. They were spacious, contemporary and the beds (very important) were very comfortable. We really enjoyed the plentiful , diverse selection in the dining hall and the fact that they opened early enough for us to be ready for our early pickups. We also appreciated that we were on the lowest level of the resort.. The roads to the top of the resort are very steep. It's one thing to hike them for exercise but quite another to do it after a long day of adventure. There was a shuttle but we were thankful to be on our lower level No shuttle required!

Authenticity & Character
Everything
Location
Away from town but close enough to drive to everything
Staff
Friendly, thorough and accommodating
Cleanliness & Comfort
Le Cameleon Boutique Hotel
Puerto Viejo

We loved this accommodation. We arrived late on Valentines Day and wanted to eat at our dining restaurant but we had no reservation..No worries the maitre'd quickly assembled a table and four tired travelers had a wonderful dinner. The hotel is right on the beach and offered more things to do than we had time for. We loved the all white rooms (even the tv hardware was white) with the colors coming from the art on the walls. Two bathrooms in each room was a delightful surprise. All in all a great experience!

Authenticity & Character
The cool beach vibe
Location
Close to everything but not right downtown.
Staff
Did everything right
Cleanliness & Comfort
Hard to keep an all white room clean looking but they did!
La Riviera Hotel B&B
Heredia

We got in late after a very long day. The beds were good and the breakfast was really nice with great coffee. We left right after breakfast so our stay was short ans sweet1

Authenticity & Character
Location
Nothing It was just a room to stay in while we arranged for our car and headed to the other side of the country
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica

After our last two accommodations we thought this was a little step down..But after a day or so we realized this hotel offered a lot for this area. The dining room had great order from the menu meals, both dinner and breakfast. The temperature was such that the hotel had neither airconditioning or heat and didn't need it. And we especially appreciated the welcoming fruit drink given us at checkin.

Authenticity & Character
The tv's should be up graded and not enough closet space for two people sharing space.
Location
Close to everything
Staff
Friendly and accommodating. We especially liked the restaurant staff.
Cleanliness & Comfort
Hotel Costa Verde
Manuel Antonio

Our KimKim travel group really out did themselves when they saved this last hotel for us. WE were delighted and amazed that our last stop on our trip was the creme de la creme. We had a villa with four sleep spaces and four bathrooms,a kitchen and full length patio.Wow Multiple pools were on the property and monkeys and iguanas were seen daily. Even the hard to find sloth was seen at this our last stop. The kitchen staff(in particular Werner) made our dining experience a delight!

Authenticity & Character
Spacious villa spectacular grounds and friendly helpful staff!
Location
close to the ocean but high enough to not be too hot
Staff
Cleanliness & Comfort
Had everything we needed
Hampton Inn & Suites San Jose Airport
Alajuela

Clean, friendly and close to airport. Shuttle service was every 15 minutes. Great breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

After a hike and see La Fortuna Waterfall we came back to the hotel and enjoy the Thermal hot springs. It was wonderful so many pools and the design of them unbelievable very well done. The hotel it's huge and the views of the Volcano amazing. I love your country!!!

Quality of Experience
For more than expected
Guides, Drivers and Staff
All of them very kind and attentive and some funny and good looking too
Transport
All very kind and punctual
White Water Rafting on the Sarapiquí River, Class III - IV
Costa Rica

OMG I was so afraid. It was my first. But Momo our guide was amazing. I highly recommend him. He is attentive, careful and he is so much fun. Me over 70's I felt secure and Momo made me fell safe and us 4 old ladies laugh and laugh with him. When he wanted our attention call us " chicas look at me" I had my greatest time of my life.

Quality of Experience
Speechless , the best!!!
Guides, Drivers and Staff
They are so kind and helpful
Transport
Same wonderful all the time on time
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 08, 2023

Hi ladies, I am thrilled to hear that you had such a wonderful time in Costa Rica! It was my pleasure to plan your vacation, and I'm glad that everything went smoothly. You did the Tarzan Swing!! Wow! I hope that the experiences you had in Costa Rica will stay with you for a long time to come. Pura Vida!

Costa Rica We'll Never Forget!
Costa Rica | Feb 3 - Feb 16, 2023

Alison
Alison C.
Canada | Reviewed on Mar 01, 2023

Took a chance on KimKim and it was a wonderful experience. From the very beginning, Sergio, from Serendipity Tours, took what we could and couldn't do into consideration. A little worried about being 65, long hikes and heights. Ends up we could do everything and it was an unforgettable trip. They took care of everything and took care of us. We did have to contact them a couple of times to confirm times and them got back to us quickly. They even changed the time of the car drop... read more

Took a chance on KimKim and it was a wonderful experience. From the very beginning, Sergio, from Serendipity Tours, took what we could and couldn't do into consideration. A little worried about being 65, long hikes and heights. Ends up we could do everything and it was an unforgettable trip. They took care of everything and took care of us. We did have to contact them a couple of times to confirm times and them got back to us quickly. They even changed the time of the car drop off in San Jose when our flight time changed.

Hotel Reviews
Hotel Costa Verde
Manuel Antonio

From the moment the door to our room opened, and I gasped, I knew we were just maybe in the best room at the hotel. The large room looked out on the ocean and sunsets every night. Gorgeous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Balmoral
San José

This is a tough one. Our room didn't have a window, or it had one which looked like you were in a basement apartment with the glass frosted over. And no hot water. Yes, we let it run. But the location was great and we were only there one night. Therefor the three star rating, versus one star.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
Fortuna

A gorgeous hotel to stay at during our first nights in Costa Rica. We enjoyed the hot springs, location, and the pools. The breakfast was amazing, as were the staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sunset Cruise with Wine & Cheese on Lake Arenal
Arenal/La Fortuna

Lots of fun, and there were very few of us on the boat. I think that allowed for learning how to make some signature Costa Rican drinks and learn the merengue. We were lucky to have a full moon over the Arenal volcano.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure from Manuel Antonio
Costa Rica

I should have done my homework on this one. I imagined a smaller group and this was a party boat. 120 on board a ship that could take 200. My partner did get to snorkel, though I stayed on board. One of the best pictures of the trip was taken aboard this boat though at sunset.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Asis Wildlife Rescue Center, Feeding Tour
Arenal/La Fortuna

An informative tour and getting to prepare their food was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Nature Safari Float and Tortilla Making
Arenal/La Fortuna

Very nice being the only two people on board the float. A great informative guide. The tortilla making was fun, as were the hair nets and aprons.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Maleku Indigenous Reserve
Arenal/La Fortuna

Only two in our group again. It was informative and we were able to pick up some lovely artwork for home. A walk through the jungle (wear bug repellent) to discuss the medicinal plants. Entertainment, which we got to take part in. We also shot arrows and had lunch. They very sweetly had prepared to pieces with our names on them which they gave to us. A lovely visit.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Adventures Tram, Hanging Bridges and Arboreal Tree Climbing
Monteverde

I was terrified. Especially as the wind was howling the night before. It was one an experience I'll never forget. The hanging bridges were incredible, including the monkeys (and the monkey poo I ran my hand through, yuk). The sky tram was a piece of cake after the bridges. The viewed amazing. We peeked in on tarantulas, and saw sloths as well. My partner climbed the 30 meter tree and rang the bell. Very proud of him!

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

Just the two of us and a guide for this walk. We spotted sloth and frogs, and other wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Self drive from {{start_location}} to {{end_location}}
Costa Rica

Stopped at the Rio Grande bridge to look over at the crocodiles. Huge, prehistoric.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio

Get a guide. We saw more with a guide than the solo visitors who would listen in. Having someone to locate, zoom in with their telescope, and take pictures for you was amazing. Very informative and easy hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Damas Island Boat Tour
Manuel Antonio

Loved our guide. Very nimble and entertaining, he climbed over the mandrake roots to point out the wildlife. It was very enjoyable. I think Tolkien must have seen the mandrake groves when he created the Ents.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 02, 2023

Hola Alison! I'm glad to hear that you had a wonderful experience with us! As someone who takes pride in providing personalized experiences for travelers, it's always great to hear when we're able to meet the unique needs and concerns of our clients. I'm thrilled that you were able to enjoy everything on the itinerary, despite any initial worries, and that you found the trip to be unforgettable. So I'm pleased to hear that we were able to take care of everything and ensure that you had a... read more

Hola Alison! I'm glad to hear that you had a wonderful experience with us! As someone who takes pride in providing personalized experiences for travelers, it's always great to hear when we're able to meet the unique needs and concerns of our clients. I'm thrilled that you were able to enjoy everything on the itinerary, despite any initial worries, and that you found the trip to be unforgettable. So I'm pleased to hear that we were able to take care of everything and ensure that you had a stress-free trip. Thank you for taking the time to share your positive experience, and we hope to have the opportunity to work with you again in the future! Pura Vida!

Completely Amazing trip!!
Costa Rica | Feb 10 - Feb 20, 2023

Elizabeth
Elizabeth R.
Manhattan, NY | Reviewed on Feb 24, 2023

The trip and all of the connection points was arranged extremely well. We only had to know what time we needed to be in the lobby of our hotel to have a completely hassle free experience. The guides that were set up for our daily tours were incredibly knowledgeable and managed to find many wonderful animals for us to observe. They even took pictures for us through their scopes so that we would have lasting images of all of the wonderful animals and plants we encountered while in Costa... read more

The trip and all of the connection points was arranged extremely well. We only had to know what time we needed to be in the lobby of our hotel to have a completely hassle free experience. The guides that were set up for our daily tours were incredibly knowledgeable and managed to find many wonderful animals for us to observe. They even took pictures for us through their scopes so that we would have lasting images of all of the wonderful animals and plants we encountered while in Costa Rica. Toucans, monkeys, sloths, macaws, lizards and coati mundis were all part of our experience. The trip itself had a good balance of organized tours and relaxation time. The hotels they chose were pretty as well as comfortable. The scenery - spectacular, we even saw double rainbows from our porch in Monteverdi.
One day was spent visiting natural hot springs which proved to be a very enjoyable and peaceful experience.
We were able to sample local and very delicious foods at low prices. Kim Kim / Serendipity supplied us with some recommendations for dinners and our local tour guides also provided some excellent suggestions like Pollo Fortuneno (wonderful Mahi Mahi dish) while in the Arenal/LaFortuna area.

Being foolish, tired tourists, we also managed to misplace a large sum of money and originally thought our money was stolen.
The hotel staff at Volcano Lodge found the lost money in our hotel room and, in working with Charlotte, our contact at Serendipity tours, managed to wire the money through our next hotel and hand deliver it to us.
That is what I call fantastic, over the top service! Totally incredible in every way.
We will visit Costa Rica again and will also use KimKim for future bookings in other areas

Hotel Reviews
Volcano Lodge
San Carlos, Alajuela

This hotel had very beautiful grounds and many wonderful animals located right on the grounds. We saw a wonderful mother sloth with her baby. We also saw many beautifully colored birds right on the grounds. The swim up pool and the hot springs on the hotel were really fun to go into and swim around in. We even had a private jacuzzi for our room which we really enjoyed using. The staff at this hotel could not have been nicer. Being foolish tourists, we managed to misplace a large sum of money at this hotel and after thinking we were robbed, the hotel staff found our money and had it returned to us! Phenomenal!!! Amazing beautiful hotel with a delicious breakfast and an incredibly friendly staff that made our stay even more enjoyable.

Authenticity & Character
Location
Staff
The staff returned to us money that we had lost with the help of the Kim Kim team
Cleanliness & Comfort
jacuzzi and hot springs were great, room was very pretty and comfortable
Hotel Heliconia
Monteverde Costa Rica

This hotel had very pretty and comfortable rooms and was located near enough to town to walk to town and walk to some great dinner places like Don Luis. The hill on which this hotel was located was a bit of a climb so I would not recommend walking up this hill during the heat of the day but it was quite comfortable in the evening. The staff at this hotel was very friendly and accommodating. They assisted myself and my traveling companion by helping to get us the cash we had misplaced at a different location. They really went out of their way to assist us in this regard and we will be forever grateful. We also saw some unbelievable rainbows from the porch of this hotel adding to the overall beauty. The hotel was located near enough that even when we went to the cloud forest, it was not a far ride. There is a spa at this hotel but we did not utilize it. The breakfast that was provided was not as spectacular as the other hotels in which we stayed.

Authenticity & Character
nice spacious rooms and you can get a bite to eat right at this hotel.
Location
easy walk to town and some dinner places, hotel is on a hill so you cannot walk back on a hot day.
Staff
The manager of the hotel assisted us with getting the cash that we misplaced back in our hands, truly amazing in that respect.
Cleanliness & Comfort
Very nice room with very comfortable beds.
Hotel San Bada Resort & Spa
Manuel Antonio

Nice, older hotel with excellent pool for the entire family and a separate 6th floor pool on top. Rooms very spacious and comfortable. Nice bar and excellent breakfasts. This hotel is located right next to the Manuel Antonio park so it is very conveniently located for quick access to the park and quick access to many, many restaurants in walking distance on the street. The concierge also very accommodating and helpful.

Authenticity & Character
Location
located right next to Manuel Antonio park and the animals can also be seen on the grounds of this hotel
Staff
very friendly staff who assisted with taxis and getting around town
Cleanliness & Comfort
very clean comfortable and spacious rooms
Activity Reviews
The Springs Hot Springs & Meal
Arenal/La Fortuna

Well worth the day trip to the Hot Springs. The natural hot springs were quiet and calming. I had never been to real natural hot springs before and these were fantastic, some of them had small waterfalls falling into the pools. Very fancy hotel that was also fun to visit.

Quality of Experience
Food
This was not our best meal in the Arenal La Fortuna area, we like Pollo Fortuneno better. But the dining room at the Hot Springs was very beautiful.
Guides, Drivers and Staff
Transport
This trip to the hot springs was only a few minutes drive away from where we were staying.
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Costa Rica

This was a fantastic day, Our guide Paulo was incredible and was able to find many animals for us to observe. The experience of seeing the very blue water was worth it here. Incredible and the paths were good to walk on. Of course there are many steps down to the waterfall so be prepared to climb the stairs once you get to the bottom but well worth it. We also saw a coral snake here which was very beautiful (if you like snakes!). At the end, the guide gave us coconut water out of the shell to drink and that was incredible as well, great finish to the tour.

Quality of Experience
Guides, Drivers and Staff
Paulo took pictures with the smart phone using his scope.
Transport
the transport was completely stress and hassle free.
Coffee Experience and Nighttime Nature Walk
Monteverde

I enjoyed learning about a major export of Costa Rica and how the coffee is grown and harvested. When it was very dark, we did have a nice walk through the jungle, saw sloths, pit viper, porcupine, basilisk lizard and a kinkajou. Not bad for a short stroll through the jungle. I believe other night walks in the Arenal area might prove even more productive. Our guide was very knowledgeable and tried hard to ensure that we saw all that he was pointing out.

Quality of Experience
Guides, Drivers and Staff
Transport
Transport was a little confusing, we did not know whether a ride back was going to be provided, in the end it was and was included but the staff there was unaware.
Ocean Kayaking & Snorkeling in Manuel Antonio
Manuel Antonio

Great snorkel and a bit of a work out getting there in the kayaks. We all did a water entry from the kayaks and also had to get back in the kayak from the water. One person had to hold the kayak steady while the other climbed in. Everyone did this without much of an issue. We saw lots of fish, some fairly good sized snappers and parrot and trigger fish. The lunch that we had later was really delicious.

Quality of Experience
The snorkel was really good, we saw a great variety of fish in a small area.
Food
Mahi Mahi was delicious
Guides, Drivers and Staff
Transport
Transport was so easy, we just needed to be in the lobby of our hotel at the appointed time for pick up
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Feb 28, 2023

Hi Beth, thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with us and we truly appreciate your kind words. Pura Vida!

We had a great trip but unfortunately had a f...
Costa Rica | Feb 7 - Feb 16, 2023

Amanda
Amanda S.
Highlands Ranch, CO | Reviewed on Feb 23, 2023

We had a great trip but unfortunately had a few hiccups on the way which required us to contact our guide multiple times. Overall it was fun but not sure if I will use this service again... read more

We had a great trip but unfortunately had a few hiccups on the way which required us to contact our guide multiple times. Overall it was fun but not sure if I will use this service again...

Hotel Reviews
Hotel San Bada Resort & Spa
Manuel Antonio

We loved the location of this hotel but it was run down and in need of a renovation. The gaudy, fake/cheap look of it reminded me of Orlando, Florida. We had a "superior" room on the 4th floor that overlooked an impoverished housing area behind the hotel. Room didn't feel clean and had mosquitoes in it. Toilet was the only one on our trip we could not flush toilet paper down. Ate at the "Congo" restaurant and got diarrhea (also the only time this happened on the trip). We actually ended up buying day passes at another hotel to get away from this one.

Authenticity & Character
see above
Location
right next to manual antonio national park and walking distance to the beach
Staff
nice staff
Cleanliness & Comfort
see above
Cloud Forest Lodge
Monteverde

clean, comfortable and new. Tons of wildlife around the property and we especially loved the dining area that had floor to ceiling windows with bird feeders all around them. Magical! Our only complaint was that the room didn't have a TV. But hey, it was a sign we needed to unplug I guess!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Springs Resort & Spa at Arenal
La Fortuna

wish we could have stayed here longer. I would move in permanently if I could haha Sprawling property with tons of resort exclusive activities mom and baby sloth sighting as well as toucans seen on property great view good food (expensive) clean no bugs (they spray twice per month for mosquitoes etc!) No need to leave the resort for anything. You will be comfortable and well taken care of here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton Inn & Suites San Jose Airport
Alajuela

Standard. Clean. nothing special. Close to airport and all car rentals

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente San Jose City Center
San José

In the heart of downtown. Do not stay here if you are trying to commute to the airport the next day as you will encounter crazy downtown traffic. Room was standard and comfortable enough for one night. There was a hooker working the corner 2 minutes from the hotel. Would not have wanted to walk around at night.

Authenticity & Character
Location
depends on what youre looking to be close to
Staff
Cleanliness & Comfort
Activity Reviews
Sky Adventures Zip Lines
Arenal/La Fortuna

amazing! You'll never have a better experience ziplining anywhere else, I promise.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate Experience, and Nighttime Nature Walk
Monteverde

So fun! Especially the night walk. It creeped my husband out but I loved it! My husband wished there would have been more of a coffee tasting part of the experience like there was for the chocolate.

Quality of Experience
Guides, Drivers and Staff
Transport
we drove ourself
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

We saw a giant tarantula! Not much else that was exciting though lol. Everyone wanted to see pretty birds, sloths, or cats. Instead we saw some plants and a spider haha. What was worse was waiting for 10 people to look through the same telescope to see something tiny 100 feet up in the air (i.e. we looked for 30 minutes at one porcupine in some dark shadows).

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

how could you not enjoy this?

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

Amazing! We had a private tour and saw so much. Took great pictures. It was the perfect way to get to know the area on our first day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling in Manuel Antonio
Manuel Antonio

I didn't enjoy this as much as I thought I would. We kayaked and it was great to get some exercise but we never kayaked "to" anything. At one point we tied all the kayaks together and had to jump off (and later crawl back on) in open water. Needless to say this was a total cluster. Would have been nice to kayak to a beach to relax a little before kayaking back 30 min. Also the snorkeling spot had a lot of fish but the water clarity is poor. I have had much better snorkeling in Hawaii, for example. Big group. Food at the end was nothing special. Wanted to go back to the hotel but had to wait an hour for everyone to finish eating. Then long car ride back to drop everyone off on windy road.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 02, 2023

Hi Amanda, thank you for taking the time to provide your feedback on your recent trip. We're glad to hear that you had a great time overall, but we're sorry to hear that you experienced a few hiccups along the way. At the Hotel San Bada Resort & Spa, we are sorry about your disappointment with the room and dining experience, and we'll be sure to share your feedback with the hotel management to help them improve for future guests. We understand the traffic and safety concerns in San Jose, and... read more

Hi Amanda, thank you for taking the time to provide your feedback on your recent trip. We're glad to hear that you had a great time overall, but we're sorry to hear that you experienced a few hiccups along the way. At the Hotel San Bada Resort & Spa, we are sorry about your disappointment with the room and dining experience, and we'll be sure to share your feedback with the hotel management to help them improve for future guests. We understand the traffic and safety concerns in San Jose, and that the city can be hectic sometimes. We will share your feedback with the tour operator of the ocean kayaking experience as well. We appreciate your feedback and will use it to improve the experience for future guests. We hope that you'll consider traveling with us again and we'll strive to provide you with an even better experience next time. Pura Vida!

We had a great experience planning the trip w...
Costa Rica | Jan 11 - Jan 18, 2023

Gidi
Gidi G.
Manhattan, NY | Reviewed on Feb 20, 2023

We had a great experience planning the trip with Sergio and then visiting Costa Rica.

We wanted an 'only in Costa Rica' trip and had specific requests that were all accommodated Sergio and the team he worked with. The process was time-edficient and price was reasonable compared to self-organized alternatives. We are sold on the concept and will come back to KimKim.

More specific feedback that you may find useful:

1. Transportation: I highly recommend taking drivers and car service ... read more

We had a great experience planning the trip with Sergio and then visiting Costa Rica.

We wanted an 'only in Costa Rica' trip and had specific requests that were all accommodated Sergio and the team he worked with. The process was time-edficient and price was reasonable compared to self-organized alternatives. We are sold on the concept and will come back to KimKim.

More specific feedback that you may find useful:

1. Transportation: I highly recommend taking drivers and car service for the long trips. Carrs were spacious and clean. Drivers were good and drove safely (very important). We only had to ask to slow down once. At the same time, the drivers drive a lot and were often tired while driving. One of them told me he would be driving 12 hrs in that day! Too much and illegal in many countries. The driver-guide Miguel from Arenal was exceptionally GREAT.

La Paz waterfall and cacao plantation: Both are must-visit sites in CR, and we had great guides. We asked for the quick versions of the visit and didn't feel we missed anything. This option for a shortened quickened should be offered.

Rafting: Guides were professionals and the boating was great. BUT, it's a 5.5 hrs slot for 2 hrs of rafting on the river. 3 hrs wasted on travel, pickups and going to a standard lunch that could be served on site. We missed the next activity. That was bitter-sweet. Would not recommend that format.

Springs Hotel: This is a great hotel with awesome activities. It's expensive but we'd love to come back.

Hanging bridges tour: A must-visit BUT we were teamed with a French couple, who didn't speak English well. The poor guide had to say everything twice in English and French, with her broken French. The guiding and tour became very tiring and slow particularly in the rain. Kids lost interest. Not a great experience although a must visit.

Zip lining: A must do! It was great and the kids daidit was a highlight. A very professional experience and a lot of fun.

Drive from Arenal to Monteverde: Its a scenic drive and we should have given it more time. The driver Miguel to was also a guide, and was Superb!

Monteverde hotel: The hotel is definitely not a 4 stars hotel in terms of room and service. Toilet was clogged. Security guard didn't speak English, couldn't help and had no one to call.

Monteverde tour with guide Andres: THE BEST! A tremendous visit. Andres is a star. We'll send people his way.

San jose tours were both great in terms of content, time mngt, etc. and the guides were great. I highly recommend spending a day in the city in the different national museums, BUT my highlight was a walking tour seeing the gorgeous architecture of the city. Our guides which Sergio provided were great and it was unexpectedly nice to meet and talk ro three different young Costa Rican guides.

Restaurants in SJ: Prices are reasonable and local food is delicious.

Overall we had a great experience and would definitely recommend kimkim and Sergio.

Thank you for everything.

Gidi

Hotel Reviews
Gran Hotel Costa Rica
San José

A great hotel at the heart of San Jose: roomsare spacious and newly done, and service is top. I am glad we chose this center of town location.

Authenticity & Character
A Hilton....
Location
Center of town
Staff
Cleanliness & Comfort
The Springs Resort & Spa at Arenal
La Fortuna

Top notch hotel set up in a gorgeous park. Everything is superb including different restaurants. But pricy.

Authenticity & Character
Location
In the middle of the Arenal national park
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica

The hotel is underwhelming. Room was small. Only security at night. Toilet got clogged (happens) but security didn't speak English and no one could solve problem. Over priced.

Authenticity & Character
Location
Staff
Staff was nice, but at night no one to help.
Cleanliness & Comfort
Activity Reviews
{{start_location}} to {{end_location}} - Visit La Paz Waterfall
Costa Rica

A must visit. Although the short version of the visit is sufficient.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chocolate Farm Visit & Workshop
Arenal/La Fortuna

A cacao farm is a must visit! We asked for a quick versions and loved it.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Monteverde Cloud Forest Reserve Guided Hike
Costa Rica

Our guide Andres is a star. This was a tremendous visit. A definite highlight of our visit. We'll send people his way.

Quality of Experience
Guides, Drivers and Staff
Andres is a superb guide!
San José City Tour
San José

I loved the visit to San Jose and its museums. Our guide was great.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Feb 21, 2023

Hi Gidi, I'm so glad to hear that you had a great experience planning your trip with us and that your visit to Costa Rica met your expectations. Thank you for sharing your experience! Pura vida!

Amazing Trip to Costa Rica
Costa Rica | Feb 10 - Feb 16, 2023

Gale
Gale T.
Burlington, NC | Reviewed on Feb 19, 2023

Would have given 4.5 stars if that was an option. Overall everything went smoothly and we had a wonderful time. We especially liked the raft float with Walter and the bird watching tours at Rainforest Adventures with Charo and CATIE Botanical Garden with Jorge. The hike on Turrialba Volcano with Eileen was a highlight. The grounds surrounding Ara Ambigua hotel and Guayabo Lodge were beautiful.

We wished that our KimKim specialist had better understood that in our 70s we were not up for... read more

Would have given 4.5 stars if that was an option. Overall everything went smoothly and we had a wonderful time. We especially liked the raft float with Walter and the bird watching tours at Rainforest Adventures with Charo and CATIE Botanical Garden with Jorge. The hike on Turrialba Volcano with Eileen was a highlight. The grounds surrounding Ara Ambigua hotel and Guayabo Lodge were beautiful.

We wished that our KimKim specialist had better understood that in our 70s we were not up for extensive or rigorous hikes. The indications of where to meet for each tour need to be more precise, maybe even including coordinates. We would use KimKim again.

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Mar 02, 2023

Hi Gale, thank you for sharing your feedback on your recent trip and your experience. We are pleased to hear that overall, everything went smoothly and you had a wonderful time. We are glad to know that you enjoyed your tour guides and that they were able t provide you with wonderful experiences. We apologize for any confusion or miscommunication regarding the level of activity of the hikes. We will take your feedback seriously and make sure to improve our communication with our clients regarding the level of activity for each tour. Thank you for sharing, pura vida!

Serendipity Adventures organized a fantastic,...
Costa Rica | Jan 18 - Jan 30, 2023

Bradley
Bradley C.
Savage, MN | Reviewed on Feb 05, 2023

Serendipity Adventures organized a fantastic, memorable trip for us and another couple. Sergio, Nancy, and Charlotte readily incorporated our requests and preferences, secured top notch accommodations, booked excellent excursions, and made sure our transportation from destination to destination proceeded flawlessly. When we reached out via web messaging or What’s App, even after hours, responses came quickly and thoroughly.

Sergio suggested we start in San José, hike at Arenal Volcano and... read more

Serendipity Adventures organized a fantastic, memorable trip for us and another couple. Sergio, Nancy, and Charlotte readily incorporated our requests and preferences, secured top notch accommodations, booked excellent excursions, and made sure our transportation from destination to destination proceeded flawlessly. When we reached out via web messaging or What’s App, even after hours, responses came quickly and thoroughly.

Sergio suggested we start in San José, hike at Arenal Volcano and La Fortuna Waterfall, cross hanging bridges in the rain forest, raft the Peňas Blancas River, boat across Lake Arenal, hike and ride a sky tram in Saint Elena Cloud Forest, tour Don Juan coffee plantation, enjoy abundant nature and dazzling beaches in Manuel Antonio Parque, and wrap up with a sunset catamaran cruise in the Pacific. Our guides knew their fauna and flora, pointing out animals and plants we never would have noticed on our own. Andres, our Endemic Bird guide at Manuel Antonio, an ornithologist and botanist, topped them all. Bryan and Abner at the river rafting excursion were knowledgeable and great fun.

Our hotels in San José, Fortuna, Monteverde, and Manuel Antonio were clean, comfortable, roomy, and exceeded expectations. Our private transfers to each city and back to SJO went without a hitch. Courteous drivers. Clean, comfortable vehicles with sufficient space for luggage and relaxing on three- to four-hour drives. Turns out, being transferred cost less than renting a sufficient vehicle — and leaving the driving to Hugo, Marvin, and Wendell removed all stresses over navigation and poor roads.

An ice storm in Dallas nixed our flight home on the last day. Though there work for us was done, Charlotte replied promptly to my What’s App request for help securing a room near SJO. Glad she stepped up and made that aspect of our delays smooth. Pura vida.

All in all, we would use Serendipity again and are highly satisfied with the planning process, cost and value, and the outcome of our first trip to Costa Rica. Thank you, Sergio and the Serendipity team, for helping us enjoy a worry-free, memorable vacation.

Hotel Reviews
Hotel Presidente San Jose City Center
San José

We enjoyed our stay. The rooftop restaurant view. Delicious breakfasts and rich, strong coffee. Attentive, courteous staff. Good location for walking to museums, parks, and desired site. Clean, comfortable, spacious room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
Fortuna

We loved staying in the villa. Quiet location with superb view of flora and fauna. Timely shuttle service to/from the common areas. Enjoyed the many pools and water slide. Las Palmas wait staff took good care of us in

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Heliconia
Monteverde Costa Rica

What a view! We stayed on the second floor, overlooking the valley and town. Spectacular sunsets. Mileydi was especially kind and helpful to us. Tasty lunch and dinners at the restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio

Great location next to Manuel Antonio Parque and a short stroll to the beach. Attentive staff at check-in and helpful to us throughout our stay. Enjoyed the main and sixth floor pools, plus the view of the Pacific from the rooftop eating area. Clean, comfortable rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Christian knew his stuff and pointed out flora and fauna we never would have noticed. He seemed to spend a lot of time looking at his cellphone during our lava flows walk. Would have appreciated more commentary during that.
Transport
We appreciate the driver stopping at a store so we could get things we needed.
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

Loved the different pools with varied temperatures. Exciting water slide.

Quality of Experience
Guides, Drivers and Staff
Transport
Timely shuttles to/from villa. We never waited long.
Nature Safari Float and Tortilla Making
Arenal/La Fortuna

Bryan and Abner made this trip fun. We enjoyed conversing with them on the rides to and from our hotel, floating down the river, and at the cacao presentation.

Quality of Experience
Guides, Drivers and Staff
Transport
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

Absolutely breathtaking.

Quality of Experience
Guides, Drivers and Staff
Dani did a great job guiding us.
Transport
Coffee & Chocolate Tour
Costa Rica

Loved the in-depth explanations of coffee growing, harvesting, roasting, and characteristics. Enjoyed the sugar cane and cacao presentations tastings.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Adventures Tram & Hanging Bridges
Monteverde

Chris (sp?) pointed out so many birds, insects, and plants. The hanging bridges afforded spectacular views. Enjoyed the tram and climbing the observation tower.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio

Lucky we that Andres guided us. What a lively, intense, patient, thoughtful encyclopedia of knowledge and wisdom he proved to be. Enjoyed the trails and beaches after our tour.

Quality of Experience
Guides, Drivers and Staff
Sunset Catamaran Sailing Tour
Costa Rica

A relaxing way to conclude our Costa Rica trip. Tasty fish dinner. Surprised that you offered four drinks per passenger, and they were kind of strong.

Quality of Experience
Guides, Drivers and Staff
Transport
Inefficient process. We'd prepaid. Some on bus hadn't. Everyone needed to check-in at office, reboard bus, and drive to marina. Seems like the drivers could know who was prepaid, wristband them, and streamline the payment/check-in routine.
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Feb 21, 2023

Hi Brad! It's great to hear that we were able to organize a fantastic and memorable trip for you! It's also fantastic that you were able to enjoy a worry-free and memorable vacation thanks to the efforts of the team. Thank you for sharing your feedback. Pura Vida!

This was our first time using kimkim, the exp...
Costa Rica | Jan 23 - Jan 31, 2023

John
John C.
Sandusky, OH | Reviewed on Feb 03, 2023

This was our first time using kimkim, the experience was great and we will definitely use the service again!

Kimkim worked with Serendipity Adventures to plan our trip.
Communication with Sergio, Charlotte, and Nancy from SA, while planning and during the trip, was excellent.
Sergio tweaked our plan to accommodate our travel interests and created an itinerary that matched our requests. Charlotte and Nancy were both quickly reachable while we were in Costa Rica via WhatApp, this was a... read more

This was our first time using kimkim, the experience was great and we will definitely use the service again!

Kimkim worked with Serendipity Adventures to plan our trip.
Communication with Sergio, Charlotte, and Nancy from SA, while planning and during the trip, was excellent.
Sergio tweaked our plan to accommodate our travel interests and created an itinerary that matched our requests. Charlotte and Nancy were both quickly reachable while we were in Costa Rica via WhatApp, this was a huge benefit as we made a few changes on the fly.

Prior to leaving we had some concerns regarding self driving in Costa Rica, after a call with Sergio we felt comfortable proceeding as planned. Self driving around Costa Rica allowed us to explore and stop as we wished, we felt safe. The winding roads through mountain elevation changes might be a bit much for some travelers.

Tours:

La Fortuna area-

Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano

This private tour was operated by Arenal Star. We were picked up by a van with a guide and driver. Nester was our guide for the entire day, his knowledge and passion for the local flora, fauna and ecosystem was outstanding. This package is a ‘do not miss’ tour.

Monteverde area-

Sky Adventures Zip Lines Monteverde Park

This is an amazing zipline system running through the jungle at high elevations up to 5,000 ft. The runs vary from 1/4 to 1/2 mile in length each; there are seven total cable runs. Be forewarned that this attraction operates in weather that would normally be considered dangerous in the United States. We had high wind and light rain accompanied by dense fog/clouds.

Coffee & Chocolate Tour

Don Juan coffee and chocolate tour is another 'do not miss'. A well organized and educational tour of the process involved in cocoa and coffee production also information about sugarcane.

Accommodations:

All were excellent and very different from each other. Rating on a 1-5 scale shown next to the property name below.

Arenal Paraiso Resort & Spa-4

Monteverde Lodge & Gardens-5

Los Altos Resort-Quepos-5

Hotel Reviews
Arenal Paraiso Resort & Spa
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monteverde Lodge & Gardens
Monteverde
Authenticity & Character
Location
Staff
Kevin is an amazing server, the best we've ever experienced!
Cleanliness & Comfort
Los Altos Resort
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Feb 16, 2023

Hi John, thanks for sharing your experience, and I'm glad to hear that thanks to Serendipity Adventures you'll consider using the platform again in the future! Pura Vida!

Wonderful days in Costa Rica
Costa Rica | Dec 25 - Jan 9, 2023

D
Daniel A.
Canada | Reviewed on Jan 28, 2023

Costa Rica is incredible! So amazing! We (2 adults + 2 boys) planned our trip with Sergio from Serendipity Adventures focused on animals and nature for the end of December/beginning of January. The whole planning process was great, and Sergio was always easy to reach. I think that KimKim is a good option if you don't have much time to organize your trip. It was the first time I used it, and I think it was a good option at the present pace of my life.

A review would not be enough to... read more

Costa Rica is incredible! So amazing! We (2 adults + 2 boys) planned our trip with Sergio from Serendipity Adventures focused on animals and nature for the end of December/beginning of January. The whole planning process was great, and Sergio was always easy to reach. I think that KimKim is a good option if you don't have much time to organize your trip. It was the first time I used it, and I think it was a good option at the present pace of my life.

A review would not be enough to describe the unforgettable memories we have from our trip. We did Tortuguero, LaFortuna, Monteverde and Playa Conchal. Costa Rica's food is incredible and so tasteful. People are very very nice there. I was so sorry of leaving at the end.

My must-dos (which can be different from the rest of my family): Tortuguero canal ride (5-star to our guide Elston), LaFortuna waterfall, Arenal volcano hiking trail, Zip-lining with SkyAdventures, Monteverde village and cloud forest, Catamaran sunset ride in Guanacaste (we saw whales!).

Hotel Reviews
Evergreen Lodge
Tortuguero
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Westin Golf Resort and Spa, Playa Conchal
Playa Conchal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tortuguero Village Visit
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Boat Tour through Tortuguero Canals
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Adventures Zip Lines
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Safari Float on the Peñas Blancas River
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Baldi Hot Springs & Meal
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chocolate & Night Hike Experience
Monteverde
Quality of Experience
Guides, Drivers and Staff
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Replied on Jan 31, 2023

Hi Daniel, thank you very much for your kind words and for taking the time to write this review. We appreciate your trust in planning your trip to Costa Rica. I am very happy to hear that you had a great time! Pura Vida!