Kimkim Trip Reviews for Jordan

This trip was delayed for 3 years, due to Covid, but it was worth the wait! The organisation by the Kimkim team, the suggested itinerary and the help, advice and support from our guide, Emad, all contributed to a fantastic trip. Our plan had been to see the obvious sights of Petra, Wadi Rum and the Dead Sea, but, as suggested, we also saw wonderful historical sites at Jerash, Mount Nebo, Kerak, Ajloun and elsewhere. Our accommodation ranged from large chain hotels to Bedouin camps, but it... read more

This trip was delayed for 3 years, due to Covid, but it was worth the wait! The organisation by the Kimkim team, the suggested itinerary and the help, advice and support from our guide, Emad, all contributed to a fantastic trip. Our plan had been to see the obvious sights of Petra, Wadi Rum and the Dead Sea, but, as suggested, we also saw wonderful historical sites at Jerash, Mount Nebo, Kerak, Ajloun and elsewhere. Our accommodation ranged from large chain hotels to Bedouin camps, but it was all well-organised and without any hitches.

We were happy to go along with any minor changes of plan suggested by Emad, as his knowledge and patience were extremely welcome; we never felt we were being forced into anything, and every small suggestion turned out to be worthwhile, including a walking tour of the souks of Amman and lunch at the institution that is Hashem’s houmus and felafel restaurant.

Hotel Reviews

La Locanda Boutique Hotel

Amman

A quirky boutique hotel with a welcoming bar and restaurant attached. A great place to spend our first 2 nights in Jordan

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Old Village Resort

Wadi Musa

As the name suggests, this was a former village converted into a large, well-designed and luxurious hotel. Our room was spacious and comfortable and the outdoor pool was very welcoming after a day of walking around the wonderful ruins of Petra

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Hike from Little Petra to Petra

Jordan

I’m really glad we did this hike through “the back door” into Petra first, as we travelled through the entire site, ending with the Treasury, before returning the next day from the main entrance and seeing the main sights from a different angle. It felt really special coming into the old city from the lesser used side first and I would recommend this to anyone.

Quality of Experience

Transport

Take the shuttle to get to the start

2 hour jeep tour in Wadi Rum

Wadi Rum

2 hours barely touches the surface of Wadi Rum, but Mohammed, our driver, knew where to take us to see some spectacular sights, including the Seven Pillars, the location of filming of several films, and a large camel caravan heading off into the desert

Quality of Experience

Guides, Drivers and Staff

Transport

The experience was overall amazing. Samir was very helpful with the planning, even when we had quite particular requirements and were changing the plans before committing. He was always super helpful and responsive, happily adapting to our ideas and requests. This took a lot of stress away from us.
The service was great, starting with the visa support in the airport and throughout the trip. Our main driver Khaled (with us all days expect the last two) gave us great tips and was very... read more

The experience was overall amazing. Samir was very helpful with the planning, even when we had quite particular requirements and were changing the plans before committing. He was always super helpful and responsive, happily adapting to our ideas and requests. This took a lot of stress away from us.
The service was great, starting with the visa support in the airport and throughout the trip. Our main driver Khaled (with us all days expect the last two) gave us great tips and was very flexible if we wanted to change route or change the plan. We had the chance to have extensive chats with him, went to dinner together but also always had our space and time for just the two of us. The hotels were all very nice and some exceeded our expectations (Aicha camp in Wadi Rum and Mövenpick in Dead Sea in particular).
We were positively surprised that our two guided tours in Jerash and Petra were private (just us 2 and the guide), we weren’t expecting it and it was a great experience.
We would totally recommend both KimKim, and namely Samir and Khaled (and have done so already). Thank you for a great trip and wonderful memories. Jordan, we will see you again!

Hotel Reviews

Memories Aicha Luxury Camp

Wadi Rum

Amazing overall! It was one the best places we have ever been to!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Movenpick Dead Sea Spa & Resort

Sweimeh, Amman

It was really nice and we also were upgraded to one of the rooms in the village. The beach access was well maintained. Some of the beach chairs in the pools were a bit broken but overall great experience. Excellent breakfast and great service. Loved the lemon refreshment at our check in and the chocolate hour!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Jarash

Jordan

The private tour was great and our guide really knowledgeable. Really enjoyed it.

Quality of Experience

Guides, Drivers and Staff

Transport

Full Day Petra (With Site local Guide or private guide)

Petra

The private guide was great! It was an amazing experience, the guide really took his time and gave us so much information and answered all our questions.

Quality of Experience

Guides, Drivers and Staff

Transport

Just coming back from our second experience with KimKim, and it just confirmed the 5-star quality service they provide (and that we were expecting based on our last trip in Vietnam)!

Platform is user-friendly and focused on customers' experience, but the key of its success is the local agencies they are working with.

For our family trip in Jordan, we were directed to Samir and Enjoy Jordan.
Very pro-active and engaging, Samir took the time to listen to our expectations and put in... read more

Just coming back from our second experience with KimKim, and it just confirmed the 5-star quality service they provide (and that we were expecting based on our last trip in Vietnam)!

Platform is user-friendly and focused on customers' experience, but the key of its success is the local agencies they are working with.

For our family trip in Jordan, we were directed to Samir and Enjoy Jordan.
Very pro-active and engaging, Samir took the time to listen to our expectations and put in place the best itinerary possible so we can make the most of our Jordan tour. Open to discussion and totally transparent, Samir updated our plans numerous times (following our requests) in order to match with our requirements and budget.
Great communication all along, which definitely brings the comfort and the peace of mind we were looking for.

But there is also one very special shout out I'd like to make, for one person who made our trip so special : Nader.
From the very first second to the very last one, he went above and beyond to bring our great trip to an amazing and unforgettable experience.

THANK YOU!

Nader has all qualities you could dream of when it comes to discover a new place : knowledgeable (and the word is weak) on every single aspects of his country. He is professional and funny in the same time, he is passionate (and shares this passion) and he has one priority: you and your time in Jordan.

If you read this comment and you are preparing your upcoming trip in Jordan, I couldn't recommend strongly enough to ask for him. Should you go for main highlights or for off-beaten tracks, Nader is THE hidden gem you need to discover and enjoy this wonderful country the way you should.

I think the company needs a lot of help with the planning. The only reason why we tried this service was to see if it would be easier to plan a trip through an agency. Overall, I would go the route of hiring a driver for the stay and book everything else on your own.

Pros:
- Our tour guide was Nadir/Samir is AMAZING! Could not say more positive things about , he really went out of his way to make our stay comfortable and pleasant. Always early ready to take us anywhere. Very knowledgeable... read more

I think the company needs a lot of help with the planning. The only reason why we tried this service was to see if it would be easier to plan a trip through an agency. Overall, I would go the route of hiring a driver for the stay and book everything else on your own.

Pros:
- Our tour guide was Nadir/Samir is AMAZING! Could not say more positive things about , he really went out of his way to make our stay comfortable and pleasant. Always early ready to take us anywhere. Very knowledgeable about Jordan.

Cons:
- We requested specific rooms with the agency, the contingency to book with them was to get a specific room and we booked months in advance. They promised the room and after we paid, they changed two of our hotels without any communication.

- The hotel rooms that were given to us were not the ones that was in the itinerary. When we inquired with the hotel, they said they couldn't do anything. We were not going to fight it but again lack of transparency from the agency.

- The places that were covered for food by the agency were honestly bad. You could tell the food was the same in every spot and not authentic, I wish we would get more freedom to get authentic food that was covered or we would have opted out.

- Many of the experiences included were already included with the hotel so not much that the actual agency booked on our behalf.

Samir helped plan a fantastic trip to Jordan for us. He was very responsive and accommodative when the trip had to be rescheduled due to the passing of my mother. Our driver Hamza was great and private guide Ibrahim was very knowledgeable and friendly. Once in a lifetime trip that went off without a hitch.

Trip with Enjoy Jordan thru Kim Kim went well. We were a group of 4 that did a 6 days/5 nights around the Dead Sea, Petra and Wadi Rum in Jordan. Our local guide/driver, Nadir, was amazing!! He went above and beyond (from guiding, driving and even entertainment)!! This is our first trip with KimKim and it's close to no-hassle but we did underwent a couple of issues with the booking and mis-alignment in pricing. Prior to contacting an agency, the group is fully aware that the month of April is... read more

Trip with Enjoy Jordan thru Kim Kim went well. We were a group of 4 that did a 6 days/5 nights around the Dead Sea, Petra and Wadi Rum in Jordan. Our local guide/driver, Nadir, was amazing!! He went above and beyond (from guiding, driving and even entertainment)!! This is our first trip with KimKim and it's close to no-hassle but we did underwent a couple of issues with the booking and mis-alignment in pricing. Prior to contacting an agency, the group is fully aware that the month of April is peak season, hench, why we reached out to KimKim early (in advance) to ensure we get the Panoramic Tent we wanted in Wadi Rum. Despite of reiterating multiple times, unfortunately, the local tour agency still did not secure a spot. It is disappointing especially after having repeated it multiple times over email of how crucial it is for the group. The second mishap was with regarding to pricing. The initial request was for a total of 8 days (including Aqaba). 2 months leading to the tour we had changed this to 6 days (minus Aqaba). The local tour agent, did not update the pricing up until it was called out.

Activity Reviews

Meet & Assist - Queen Alia Airport

Jordan

Our local drive/driver was mis-informed about the correct arrival time. We had to wait and search for our immigration guide which took about 15 minutes of waiting/calling KimKim customer service, and we had to wait for about 20 mins for a new driver to come and pick us up.

Quality of Experience

better staffing coordination

Guides, Drivers and Staff

when the guide and driver did eventually come they were welcoming.

Transport

Wadi Rum (Full Day)

Jordan

Our Wadi Rum experience was spectacular. Our local guide, Ibrahim, was very kind and went above and beyond in giving us a phenomenal experience. The drive in the desert is unimaginable, though, I should mention - it is not a jeep drive but a pick-up drive around.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

A honeymoon that we will not forget.
A big thank you to Nada and team to plan and organise the whole trip despite the short timeframe and the little present we received. Special thanks to the driver Hassan who was super friendly and helpful.
We love discovering Jordan with Amani tours. read more

A honeymoon that we will not forget.
A big thank you to Nada and team to plan and organise the whole trip despite the short timeframe and the little present we received. Special thanks to the driver Hassan who was super friendly and helpful.
We love discovering Jordan with Amani tours.

We did not have a dedicated guide but our driver Mr Haitham was very helpful and filled us in on some of the details and took care of checking into our hotels. We had a local guide in Jerash who was great and one in Petra who was okay. I did feel that would have benefited from having a guide at St George’s Church and couple other places. We were disappointed in our hotel at Petra, it was very grungy with ceiling tiles stained and falling off and questionable cleanliness in our room. The... read more

We did not have a dedicated guide but our driver Mr Haitham was very helpful and filled us in on some of the details and took care of checking into our hotels. We had a local guide in Jerash who was great and one in Petra who was okay. I did feel that would have benefited from having a guide at St George’s Church and couple other places. We were disappointed in our hotel at Petra, it was very grungy with ceiling tiles stained and falling off and questionable cleanliness in our room. The other 3 hotels were great but I picked 2 of them.

Hotel Review

Sun City Camp

Wadi Rum

Just loved the location and the experience of staying in a geodome under a star studded sky.

Authenticity & Character

Location

The big expanse of the desert in front of us added to the mystery of the location.

Staff

Cleanliness & Comfort

Very well equipped, bathroom was very modern and clean.

Activity Reviews

Full Day Petra (With Site local Guide or private guide)

Petra

This was the focal point of our trip, reason why we added on a few days in Jordan after our Egypt trip. It was spectacular! The canyon walk was magnificent and coming round the last bend and seeing the Treasury for the first time will be etched in my memory.

Quality of Experience

Amman Evening tour ( Heart of Amman) (Old Areas)

Amman

Don’t think we actually did this. We drove back from Dead Sea to the restaurant for dinner and from the restaurant to the airport.

Amman-Jarash-Ajloun-Amman city tour

Jordan

Jerash was excellent, one of the most complete Roman cities we’ve seen. It was possible to visualize this city when it was actually functional.

Amazing trip in Jordan! excellent organisation of the trip.
Our driver was always very punctual and very helpful. read more

Amazing trip in Jordan! excellent organisation of the trip.
Our driver was always very punctual and very helpful.

Hotel Reviews

Petra Moon Hotel

Wadi Musa

Food in dinner to be improved.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Movenpick Dead Sea Spa & Resort

Sweimeh, Amman

Excellent Hotel!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Shams al weibdeh hotel apartment

Amman

Very friendly staff, but I would suggest improving the cleanliness of the room and the quality of the food in the breakfast.

Location

Staff

Cleanliness & Comfort

Wadi Rum Bubble Luxotel

Wadi Rum, Petra

The food at dinner should definitely be improved. In a 5-star hotel there should be more choice! Excellent whirlpool!!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Intercontinental Amman

Amman

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Petra (With Site local Guide or private guide)

Petra

Quality of Experience

Guides, Drivers and Staff

Amman-Madaba-Mount Nebo-Karak-Petra

Jordan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Amman-Jarash-Ajloun-Amman

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Meet & Assist - Queen Alia Airport

Jordan

RUM - FREE TIME ON YOUR OWN

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

We had a great time using KimKim to see Jordan! Samir did a great job tailoring the trip to our wishes, and the hotels selected all worked out well. Getting through customs was smooth, and our driver, Wasef, got us to every destination safely and on schedule with a few extra photo opportunities thrown in. Getting to see the Holy Sites in Jordan was great, and Petra and Wadi Rum are must-sees. I would happily recommend using KimKim as an ideal way to see Jordan if privacy and flexibility are priorities for you!

Samir, at KimKim in Jordan, did an amazing job planning and executing our very recent trip there! Everything was organized to our liking! Our English speaking drivers, Suliman Apoobaid, and Mowafaq Ahmad, together with our guides were knowledgeable and very professional! The hotels were all excellent, though we particularly liked the, Petra Guest House, in Petra. We loved everything that we did including all the fascinating historic sites that we went to Jordan to see! Snorkelling in the Red... read more

Samir, at KimKim in Jordan, did an amazing job planning and executing our very recent trip there! Everything was organized to our liking! Our English speaking drivers, Suliman Apoobaid, and Mowafaq Ahmad, together with our guides were knowledgeable and very professional! The hotels were all excellent, though we particularly liked the, Petra Guest House, in Petra. We loved everything that we did including all the fascinating historic sites that we went to Jordan to see! Snorkelling in the Red Sea was another highlight for us too! The people we encountered were always so friendly! We felt safe the entire time! I wouldn’t hesitate to recommend Samir and his team! They will go above and beyond to ensure that one is happy and comfortable! We’ll done, Samir!

Hotel Review

Petra Moon Hotel

Wadi Musa

We stayed at the, Petra Guest House, in Petra! It was excellent! We loved its great location next to the Visitor Entrance and Museum! Very comfortable room! Breakfast started being served early so we could begin our visit to the sites early and before all the buses arrived. We also loved spending time at there, Cave Bar which is connected to the hotel. Here, they served excellent food and cocktails!

Authenticity & Character

Location

Right next to the entrance…

Staff

Cleanliness & Comfort

Activity Review

Meet & Assist - Queen Alia Airport

Jordan

Very much appreciated at 4:30 am!

Quality of Experience

Guides, Drivers and Staff

Transport

We appreciated the support to arrange an excellent driver Mohammed to get us from Amman airport to the Dead Sea, Kerak, Petra and Wadi Rum via as many scenic areas as possible eg hot springs, smaller Wadi, Dana biosphere and historic town and magnificent viewpoints.
The entrance into Petra on reaching the Treasury was spectacular and truly a wonder of the world. The donkeys and carts on the way back got us back nearly in one piece. To all young people...Good to visit before the arthritis and... read more

We appreciated the support to arrange an excellent driver Mohammed to get us from Amman airport to the Dead Sea, Kerak, Petra and Wadi Rum via as many scenic areas as possible eg hot springs, smaller Wadi, Dana biosphere and historic town and magnificent viewpoints.
The entrance into Petra on reaching the Treasury was spectacular and truly a wonder of the world. The donkeys and carts on the way back got us back nearly in one piece. To all young people...Good to visit before the arthritis and old age kicks in. Thanks to all our patient guides and hospitable Jordanians

Everything was planned well by Samir. I had a good time.
Special mention of my Driver in Jordan, Mamdouh. He was amazing, kind, professional and really helpful. Took really great care of me.

Had an eye-opening trip to Jordan taking the Amman - Petra - Wadi Rum - Dead Sea - Amman route. Our guide and driver Khaled was splendid and we learned a lot about Jordan from him throughout the trip. He went out of his way to bring us coffee and sweet shopping.

Jordan itself offers breath-taking sites especially Petra and Wadi Rum.

Highly recommended!

Great value--10 stars, not 5! Samanta of Zaman in KimKim made our trip everything we could have hoped for. With our travel dates fixed, Samanta was able to develop a tour that matched our interests, emphasizing the sites we most wanted to see, and hotels and meals that were terrific. We have never had such responsive and knowledgable assistance--she always made sure we could reach her wherever we were, and when we had a small issue due to our error (not hers, she is excellent!), Samanta... read more

Great value--10 stars, not 5! Samanta of Zaman in KimKim made our trip everything we could have hoped for. With our travel dates fixed, Samanta was able to develop a tour that matched our interests, emphasizing the sites we most wanted to see, and hotels and meals that were terrific. We have never had such responsive and knowledgable assistance--she always made sure we could reach her wherever we were, and when we had a small issue due to our error (not hers, she is excellent!), Samanta went far above and beyond to help us. She arranged a terrific guide and driver of a luxury SUV car, Hamdi Das, who was mediator in every interaction with his countrymen, ensuring communications were clear and direct, and that we got exactly what we were requesting. Hamdi has extensive knowledge of Jordan and, like Samanta, found no question too small to immediately address. He is also an excellent driver, as I told him on one winding road up a mountainside "I am always relaxed when you drive, Hamdi".
We are still raving about Samanta and Hamdi. On our flight back to Seattle, a seat mate was talking about her tour experience--which cost double our price--and she told my husband "I really wish we had used Samanta and Zaman Tours in KimKim instead of this luxury tour". We had the best possible experience and highly recommend them to you.

Hotel Review

Movenpick Petra Resort

Wadi Musa

Gorgeous hotel with local decor, luxurious interior. We immediately relaxed when we walked in, staff and our room were lovely. The location is just a few hundred feet from Petra's entrance, yet far enough to be quiet. We also loved the dinner, which is important after the long days hiking/walking in Petra.

Authenticity & Character

Beautiful dark wood, local designs.

Location

A short distance from Petra's entrance but managed to be quiet.

Staff

Smiling friendly staff were patient with everyone.

Cleanliness & Comfort

excellent beds too

Activity Reviews

Secret Petra Backdoor Hike

Jordan

Our guide spoke very good English, made sure we were able to have every experience that we wanted (& there is a lot!), was patient with a good sense of humor. His enthusiasm made the trip even better.

Quality of Experience

Guides, Drivers and Staff

Transport

3hrs Jeep Safari + Lunch with a Bedouin Family

Wadi Rum

We were able to see petroglyphs and the gorgeous cliff walls in the powdery sand desert of Wadi Rum. Our guide cooked a delicious dish alongside his truck.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day trip to Jerash, Ajloun & Umm Qais from Amman

Amman

Our driver guide, Hamdi, made this (as all days with him) a special tour. Hamdi makes the drive in the luxury SUV smooth and interesting as well as entertaining. He made sure that we had all questions answered, and saw everything we had hoped for.

Quality of Experience

This Roman city is indeed special

Guides, Drivers and Staff

Hamdi is excellent, both as a driver and as a guide. Kind, humorous, and patient.

Transport

Water and snacks are always inside the gorgeous SUV.

An amazing experience. Guides at Jerash and Petra very knowledgeable, clear and friendly. Our driver Mo'ayad was full of information, made us feel very welcome and in safe hands. Abu Mishal entertained us on the desert tour. Jordan was full of unexpected delights and very varied.

Every effort made to tailor the trip and when there were glitches, these were accepted and efforts made to resolve. read more

Every effort made to tailor the trip and when there were glitches, these were accepted and efforts made to resolve.

Hotel Reviews

La Locanda Boutique Hotel

Amman

Poor location, noisy at night and below standard expected in relation to cost of trip.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Movenpick Nabatean Castle Hotel

Wadi Musa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Memories Aicha Luxury Camp

Wadi Rum

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Movenpick Dead Sea Spa & Resort

Sweimeh, Amman

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Meet & Assist - Queen Alia Airport

Jordan

Quality of Experience

Look

Guides, Drivers and Staff

Transport

Amman-Madaba-Mount Nebo-Karak-Petra

Jordan

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Full Day Petra (With Site local Guide or private guide)

Petra

Quality of Experience

Guides, Drivers and Staff

Transport

Petra - Morning Free

Petra

Quality of Experience

Guides, Drivers and Staff

Transport

Wadi Rum (2-3 Hrs Jeep ride)

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Rum Valley - Aqaba - Dead Sea

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport

Oriana was amazing as we had to plan and reschedule this trip three separate times! She was able to keep us with our preferred tours and hotels and our driver Haytham was fantastic, stopping at great places and making sound recommendations. Loved it and will go with KimKim again for sure.

Very smooth and easy process. Everything was taken care of.. was nice to just sit back and enjoy the trip. Great people as well. read more

Very smooth and easy process. Everything was taken care of.. was nice to just sit back and enjoy the trip. Great people as well.

Hotel Reviews

Petra Moon Hotel

Wadi Musa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Memories Aicha Luxury Camp

Wadi Rum

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Full Day Petra (With Site local Guide or private guide)

Petra

Quality of Experience

Guides, Drivers and Staff

Transport

Could not recommend Kimkim and Samir more. Incredibly accurate, informative, flexible and responsive communication before and during trip. The guides and drivers were clearly well respected locals and very good at their jobs. Only feedback would be a bit more clarity to and from Israeli/Jordan border in terms of logistics and who was meeting us but I again very small glitches in fabulous experience. We recommend them heartily. read more

Could not recommend Kimkim and Samir more. Incredibly accurate, informative, flexible and responsive communication before and during trip. The guides and drivers were clearly well respected locals and very good at their jobs. Only feedback would be a bit more clarity to and from Israeli/Jordan border in terms of logistics and who was meeting us but I again very small glitches in fabulous experience. We recommend them heartily.

Hotel Reviews

Palmera Camp

Wadi Rum

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Petra Moon Hotel

Wadi Musa

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Full Day Petra (With Site local Guide or private guide)

Petra

Quality of Experience

Guides, Drivers and Staff

Transport

Wadi Rum (2-3 Hrs Jeep ride)

Jordan

Quality of Experience

Guides, Drivers and Staff

Transport