Kimkim Trip Reviews for Morocco

4.9
Based on 661 ratings
Read 661 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

What a great trip touring around Morocco!!
Morocco | Feb 25 - Mar 3, 2023

Diane
Diane W.
White Plains, NY | Reviewed on May 31, 2023

I had a pleasant experience planning my family’s trip to Morocco using KimKim and working with Majid. Majid made great suggestions about an itinerary and places to stay which were all amazing.

Our driver and guide Youssef was friendly and fun. He was always available and on time and a pleasure to spend our time with. When my son got a stomach issue ( dont eat pizza!!) Majid and Youssef worked together to alter our trip and assist in adjusting our hotel stay.

The local tour guides... read more

I had a pleasant experience planning my family’s trip to Morocco using KimKim and working with Majid. Majid made great suggestions about an itinerary and places to stay which were all amazing.

Our driver and guide Youssef was friendly and fun. He was always available and on time and a pleasure to spend our time with. When my son got a stomach issue ( dont eat pizza!!) Majid and Youssef worked together to alter our trip and assist in adjusting our hotel stay.

The local tour guides that Majid arranged and that Youssef worked so well with were very knowledgeable. We learned so much and covered a lot of ground.

Our trip was truly fantastic. Thank you Majid and best regards to our dear driver Youssef!!!

Hotel Review
borj-des-cascades-ouzoud
ouzoud

We were unable to stay due to change in itinerary due to illness. We were very disappointed when the hotel did not reimburse us anything.

Activity Reviews
Dinner with a local Family in Fes
Fes
Fes: Exploring the Imperial City
Fes

Fantastic and full day. We saw and experienced it all. Our local tour guide was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Meknes & the Roman Ruins of Volubilis
Fes
Quality of Experience
Guides, Drivers and Staff
Our guide was engaged. Spoke very fast so we missed things.
Transport
Youssef always the best !!!
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on May 31, 2023

Dear Diane,

Thank you so much for taking the time to share your family experience with us. We are thrilled to hear that your Morocco family trip was one of the most amazing trips you have taken and that we were able to provide you with the professional service and attention to detail that made your trip so memorable.

We're delighted that Youssef was the best part of your trip and that his kindness, fun, and extensive knowledge of the places you visited helped make your journey so memorable.... read more

Dear Diane,

Thank you so much for taking the time to share your family experience with us. We are thrilled to hear that your Morocco family trip was one of the most amazing trips you have taken and that we were able to provide you with the professional service and attention to detail that made your trip so memorable.

We're delighted that Youssef was the best part of your trip and that his kindness, fun, and extensive knowledge of the places you visited helped make your journey so memorable. We appreciate your high recommendation of Youssef and will surely pass on your praise to him.
We are sorry that your son got ill while in Fes. We did our best to arrange everything.

We hope to welcome you back to Morocco again soon and provide you with another fantastic trip.

Best regards,

Majid

Memorable Moroccan Honeymoon
Morocco | May 26 - Jun 2, 2023

Jared
Jared P.
Redan, GA | Reviewed on May 30, 2023

My wife and I have been dreaming of a trip to Morocco since 2020. When we got married earlier this year, we knew right away where our honeymoon would be. Our to do list was long- we wanted to see all of the sights and cities but didn't know where to begin with planning.

There are hundreds of travel agencies in Morocco and we are so incredibly lucky to have found Kimkim, along with Original Travels. Said and his team helped plan our entire weeklong itinerary, taking all of our requests... read more

My wife and I have been dreaming of a trip to Morocco since 2020. When we got married earlier this year, we knew right away where our honeymoon would be. Our to do list was long- we wanted to see all of the sights and cities but didn't know where to begin with planning.

There are hundreds of travel agencies in Morocco and we are so incredibly lucky to have found Kimkim, along with Original Travels. Said and his team helped plan our entire weeklong itinerary, taking all of our requests into account. In a weeks time, we've seen the blue city of Chefchaouen, the imperial city of Meknes, the historic medina in Fez, spent time in the desert by Merzouga, Aït Benhaddou and Marrakech.

Each city has brought with it a unique and individualized experience, and memories that we know will last a lifetime. Our driver Faisal has been incredibly accommodating and hospitable, he is the reason why our trip has been so memorable. From his firsthand knowledge of Morocco's history, to making sure I had enough caffeine to make it through the early mornings, Faisal gave us a truly authentic experience.

It was evident from the minute we met Faisal that he has a deep love for his country and Moroccan culture and is eager to share it with his clients. This is clearly not just his job, but his passion. He played a pivotal role in the trip of a lifetime for us that we will forever cherish.

Having never used a travel agency before, I had reservations about putting my vacation in the hands of others. But I can say without any hesitation, this has been the best vacation we've ever had and I wouldn't hesitate to recommend Said and Faisal for anyone planning a visit to Morocco.

Local specialist: Saïd Berdham

Mohamed & Soukayna made our Morocco adventure truly memorable!!
Morocco | May 20 - May 28, 2023

Emily A.
Emily A. S.
Sandalfoot Cove, FL | Reviewed on May 30, 2023

Where do we even begin.. our trip to Morocco that was put together by Original Travels couldn't have gone any better. We worked with Mohamed during the planning stage. He was very knowledgeable and patient. We were all over the place in terms of trying to see everything in a short amount of time. We kept changing our minds and without hesitation he made the adjustments to our itinerary and kept reassuring us that we would be able to see everything we had hoped for.

Once we arrived in... read more

Where do we even begin.. our trip to Morocco that was put together by Original Travels couldn't have gone any better. We worked with Mohamed during the planning stage. He was very knowledgeable and patient. We were all over the place in terms of trying to see everything in a short amount of time. We kept changing our minds and without hesitation he made the adjustments to our itinerary and kept reassuring us that we would be able to see everything we had hoped for.

Once we arrived in Morocco we were greeted by our driver, Soukayna. We cannot say enough good things about her! She truly made our trip spectacular. She always had a smile on her face, personable, funny, professional, safe and an amazing driver, calm, always early, resourceful, and went above and beyond to make sure we had the most memorable vacation. She even made sure that our 5 year wedding anniversary was not forgotten and surprised us with a cake she was able to source from a local family in Merzouga. We couldn't imagine seeing and experiencing Morocco with anyone else. Soukayna started off as our driver and ended as our family she was truly the hardest goodbye of our trip!

Hotel Reviews
Tiziri Luxury Camp
Merzouga

The guys at Tiziri luxury camp were amazing! They were courteous and very sweet and the food was incredible!

Authenticity & Character
We loved that everything they provided was not damaging to the environment. The tents had chic Moroccan decor to add to the ambiance
Location
Loved that it was in the middle of the desert and that we needed to ride camels to get there
Staff
The guys were so polite and friendly. We loved sitting around the camp fire listening to them freestyle some berber music
Cleanliness & Comfort
The tents were clean and well taken care of and the showers had hot water which was much needed for a chilly desert night
Riad Salam Fes
Fes

Loved the design and character of this riad

Authenticity & Character
Location
Staff
The staff were friendly and personable
Cleanliness & Comfort
Everything was clean and comfortable
Kasbah Titrit
Ait Ben Haddou

Very authentic feeling hotel. The rooms very spacious and the views were incredible

Authenticity & Character
Very authentic and charming
Location
Felt like we were in the middle of nowhere but that's just the area
Staff
The staff were kind and extremely accommodating
Cleanliness & Comfort
Rooms and dining room were clean and very comfortable
Palais Sebban
Marrakech

We loved this riad! It was very charming and the Moroccan design did not disappoint

Authenticity & Character
Everything was tastefully designed and felt very authentic
Location
Great location. Walking distance to everything
Staff
Staff was kind and accommodating
Cleanliness & Comfort
Rooms and riad were very clean and comfortable
Local specialist: Mohamed El Asely

We had an incredible trip to Morocco. The pla...
Morocco | May 15 - May 22, 2023

J
Jennifer C.
Boston, MA | Reviewed on May 29, 2023

We had an incredible trip to Morocco. The planning of the trip was amazing as Sharon took all of our preferences into consideration when making our itinerary.

We were able to go to so many places because we had access to a personal driver and other local guides. We loved the people and seeing the many places Fez, the blue pearl, Rabat, Casablanca and Marrakesh in only 8 days. I would definitely book another trip with KimKim in the future! read more

We had an incredible trip to Morocco. The planning of the trip was amazing as Sharon took all of our preferences into consideration when making our itinerary.

We were able to go to so many places because we had access to a personal driver and other local guides. We loved the people and seeing the many places Fez, the blue pearl, Rabat, Casablanca and Marrakesh in only 8 days. I would definitely book another trip with KimKim in the future!

Activity Review
Guided Tour of Fes
Fes

This was my favorite!!! WE had an awesome local guide who was so knowledgeable!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sharon Louthian

Hit and Misses
Morocco | May 17 - May 22, 2023

T
Theng Kie G.
Singapore | Reviewed on May 28, 2023

My 5 days trip to Morocco can be best described as hits and misses.

Pre trip notification and prompts are spot on. We get reminders a few days before our trip on things to watch out for and contact details. We give credit for that.

The driver assigned to us throughout the entire trip is very good. His name is Karim from Original Travels. Very service orientated, soft spoken and gave us good insight before each point of interest. He cleaned the car every day, drove safely and has good... read more

My 5 days trip to Morocco can be best described as hits and misses.

Pre trip notification and prompts are spot on. We get reminders a few days before our trip on things to watch out for and contact details. We give credit for that.

The driver assigned to us throughout the entire trip is very good. His name is Karim from Original Travels. Very service orientated, soft spoken and gave us good insight before each point of interest. He cleaned the car every day, drove safely and has good temperament.

The licensed guide assigned to us at Fes (as part of our package) on the other hand, is disappointing to say the least. He is more interested to get us to shop (I guess he gets a commission) rather than giving us the details of each place of interest. Through our half day tour, we have to stop many times, waiting for him to finish his conversation with friends he met along the way and at one point in time even to wait for him to pay his personal bills. I don't think he has respect for our time as tourists there. He asked for our tips even before we started our tour! Clearly unprofessional! We went back to our hotel at 1400hrs, clearly disappointed with our experience at Fes.

We stayed a night at Odyssee Center Hotel at Casablanca, 2 nights at Riad Braya (Ambassador Suites), 1 night at Dar Jasmine and finally a night at Riad Mokhtar Tanger. Brief comments on each hotel as follows (based on the rooms that we were assigned):

Odyssee Center Hotel: I will rate this hotel at most 2 stars (out of 5). Water pressure from shower head is weak and irregular with intermittent bouts of cold and very hot water. Towels came with patches of yellow stains. Very dim room, facing a dilapidated abandon office building, Not a comfortable stay.

Riad Braya: Service staff at this hotel is excellent. Very friendly and prepared to roll up their sleeves to serve their guests. The Ambassador Suites that we stayed is large but not ostentatious. We were disappointed that TV is not working and despite the service staff best efforts, it was blacked out throughout our 2 nights stay. Fortunately, we have Netflix to watch on our ipad! I will rate this riad at 4 star. Bed is comfortable, water pressure is good and breakfast is tasty.

Dar Jasmine: The best room (even though we were given a normal room) we had throughout the 6 days trip. The hotel staff are all out to please and impress their guests! View is breath taking and everything looks new and works in the room. Breakfast is excellent and plentiful. I will highly recommend this hotel at Chefchaouen. A 5 star experience!

Riad Mokhtar Tanger: Unfortunately we ended our trip with a 2 star experience. Given a very dim room with dirty carpets and worse of all, air conditioner is not working. Toilet flush doesn't work properly too. Wanted to change a room but front desk lady went back home right after handing us the keys. Fortunately, we can draw some cool air by opening our windows (at the expense of noise coming from adjoining streets). Cannot imagine staying in this room in the middle of summer!

Hotel Reviews
Odyssee Center Hotel
Casablanca

Water pressure from shower head is weak and irregular with intermittent bouts of cold and very hot water. Towels came with patches of yellow stains. Very dim room, facing a dilapidated abandon office building, Not a comfortable stay.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Braya
Fes Medina

Service staff at this hotel is excellent. Very friendly and prepared to roll up their sleeves to serve their guests. The Ambassador Suites that we stayed is large but not ostentatious. We were disappointed that TV is not working and despite the service staff best efforts, it was blacked out throughout our 2 nights stay. Bed is comfortable, water pressure is good and breakfast is tasty.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

The hotel staff are all out to please and impress their guests! View is breath taking and everything looks new and works in the room. Breakfast is excellent and plentiful. I will highly recommend this hotel at Chefchaouen. A 5 star experience!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Mokhtar Tanger
Tangier

Given a very dim room and worse of all, air conditioner is not working. Toilet flush doesn't work properly too. Wanted to change a room but front desk lady went back home right after handing us the keys. Fortunately, we can draw some cool air by opening our windows (at the expense of noise coming from adjoining streets). Cannot imagine staying in this room in the middle of summer!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on Jun 01, 2023

Dear Theng ,

Thank you for sharing your feedback regarding your recent 5-day trip to Morocco, which was organized by our travel agency. We appreciate your detailed account of your experiences, both positive and negative, as it helps us continuously improve our services. We would like to address your comments individually:

Pre-trip notifications and prompts: We're glad to hear that our pre-trip notifications and prompts were helpful and timely. We understand the importance of providing... read more

Dear Theng ,

Thank you for sharing your feedback regarding your recent 5-day trip to Morocco, which was organized by our travel agency. We appreciate your detailed account of your experiences, both positive and negative, as it helps us continuously improve our services. We would like to address your comments individually:

Pre-trip notifications and prompts: We're glad to hear that our pre-trip notifications and prompts were helpful and timely. We understand the importance of providing essential information and contact details to ensure a smooth travel experience.

Driver, Karim from Original Travels: We are delighted to hear that Karim, the driver assigned to you, provided excellent service throughout your trip. We pride ourselves on working with professional and knowledgeable drivers who prioritize customer satisfaction. We will make sure to recognize Karim for his exceptional performance.

Licensed guide in Fes: We sincerely apologize for the disappointing experience you had with the licensed guide in Fes. We understand the importance of having knowledgeable guides who prioritize their clients' interests. We will investigate this matter further and take appropriate action to ensure that such instances are not repeated in the future.

Hotels:

Odyssee Center Hotel: We apologize for the issues you encountered during your stay. We will address the water pressure, temperature irregularities, and towel stains with the hotel management to ensure improvements are made.
Riad Braya: We are glad to hear that you had a positive experience with the service staff at Riad Braya. However, we apologize for the inconvenience caused by the non-functional TV. We will follow up with the riad management to rectify the issue promptly.
Dar Jasmine: We are thrilled that you had an excellent experience at Dar Jasmine. We appreciate your recommendation and will share your positive feedback with the hotel staff. Ensuring a pleasant stay for our clients is our utmost priority.
Riad Mokhtar Tanger: We apologize for the subpar experience you had at Riad Mokhtar Tanger. The issues you mentioned regarding the room conditions, air conditioning, and toilet flush are unacceptable, and we will address these concerns directly with the riad management. We are sorry for any inconvenience caused.
Once again, we apologize for any inconveniences you encountered during your trip. Your feedback is invaluable to us, and we will take immediate steps to address the areas that require improvement. We hope that you will give us another opportunity to serve you better in the future.

If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.

Warm regards,
Ali

This was an absolutely incredible trip. Saïd and Soukina are a power team!
Morocco | Apr 15 - Apr 30, 2023

Joshua
Joshua S.
Ashburn, VA | Reviewed on May 27, 2023

This was an absolutely incredible trip. Soukina, our driver, was among the best I've ever had. She was affable, resourceful, funny, flexible, and always punctual. The trip organizer, Saïd, went above and beyond to make this a memorable trip. For example, while in Merzouga, he responded to my last-minute request to stay with a Berber nomad family that night, and somehow he was able to make it happen! He also arranged for us to stay with a lovely host family in Dades for a couple of nights. The... read more

This was an absolutely incredible trip. Soukina, our driver, was among the best I've ever had. She was affable, resourceful, funny, flexible, and always punctual. The trip organizer, Saïd, went above and beyond to make this a memorable trip. For example, while in Merzouga, he responded to my last-minute request to stay with a Berber nomad family that night, and somehow he was able to make it happen! He also arranged for us to stay with a lovely host family in Dades for a couple of nights. The local guides, particularly in Marrakech, were knowledgeable, flexible, and worth spending time with. Our local food tour in Marrakech was special. Thank you so much, Saïd and Soukina, for your professionalism, skill, and efforts, which made this terrific every day we were there!

Activity Review
Private Food Tour
Marrakesh

Our guide on this trip made this such a memorable experience. She's smart, affable, and clearly passionate about her work. She was able to help us to try everything we had on our list, including stuffed spleen and steamed sheep head, finding us some of the best places in Marrakech that we had ever tried. Thank you!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on May 29, 2023

Hi Joshua,

Thank you for sharing your absolutely incredible experience with us! We are thrilled to hear that your trip was nothing short of amazing. We're grateful for your kind words about our team members, Soukina and Saïd. They truly strive to go above and beyond to ensure our customers have a memorable and enjoyable time.

On behalf of Saïd, Soukina, and our entire team, we would like to express our sincerest gratitude for your kind words. It was our pleasure to provide you with a... read more

Hi Joshua,

Thank you for sharing your absolutely incredible experience with us! We are thrilled to hear that your trip was nothing short of amazing. We're grateful for your kind words about our team members, Soukina and Saïd. They truly strive to go above and beyond to ensure our customers have a memorable and enjoyable time.

On behalf of Saïd, Soukina, and our entire team, we would like to express our sincerest gratitude for your kind words. It was our pleasure to provide you with a professional, skilled, and effortful experience throughout your entire stay. We hope that the memories you made in Morocco will stay with you for a lifetime.

Should you ever plan to return or if you have any future travel plans, please don't hesitate to reach out to us. We would be delighted to assist you in creating another amazing journey.

Warmest regards,
Abdel

Sharon did a fine job helping us plan our tri...
Morocco | May 3 - May 14, 2023

T
Thomas G.
Sahuarita, AZ | Reviewed on May 26, 2023

Sharon did a fine job helping us plan our trip. Our driver, Sallam, was great. The culture and cities we visited were everything we expected. However, we were not prepared for the types of roads we would be travelling on for long hours on this trip. All four of us are 70+ years old and the vehicle used was not very uncomfortable in the back two rows of seats. My wife and our friend Karen were bounced around almost continuously. Plus the back of the seat was tilted back making it... read more

Sharon did a fine job helping us plan our trip. Our driver, Sallam, was great. The culture and cities we visited were everything we expected. However, we were not prepared for the types of roads we would be travelling on for long hours on this trip. All four of us are 70+ years old and the vehicle used was not very uncomfortable in the back two rows of seats. My wife and our friend Karen were bounced around almost continuously. Plus the back of the seat was tilted back making it impossible to sit upright. The nine hour ride to the desert was especially difficult as the road was often rough, winding with tight curves. The road down the mountain into Marrakech was under construction which caused us to drive on temporary roads which were very rough.
Our room at the hotel in Rabat was dangerous. It had what we called the "pit", which was a sunken area with steps less than 5 feet from the foot of the bed with no guard rails. Our room in Chefchaouen was in need of repair as the walls had cracks and chunks of plaster had fallen off in the bathroom. A lamp had fallen over and couldn't be made to stand back up. The stairs up to our room on the third floor were narrow and treacherous. Our companions were on the ground floor and were subjected to loud music and noise from the town square until past midnight.
However, the hotel in Boumalne Dades was a pleasant surprise. Excellent, friendly service made our stay there very enjoyable. The hotels in Fes and Marrakech were outstanding.
The visit to the Sahara and the tent camp, which we were looking forward to, was not worth the two days on the road (one going and one returning).
Overall the trip would have been more enjoyable with a better vehicle and less driving.

Hotel Reviews
Riad Kalaa 2
Rabat

The room we had had a "pit" which was a lower level 5 steps down from the bed area and only five feet from the foot of the bed. Very dangerous set up.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The room was dangerous.
Riad Hicham
Chefchaouen

Narrow winding stairs going in different directions as this hotel added more rooms over the years in what seems to be a haphazard fashion. We actually got lost one time trying to get out for the evening.

Authenticity & Character
Location
Better sound barriers for the ground floor as the rooms are right next to the town square.
Staff
Very good service in the restaurant. Our waiter went the extra step to accommodate us.
Cleanliness & Comfort
Rooms were too dark to tell if it was clean or not.
Riad Fès - Relais & Châteaux
Fès

Very nice five star hotel in a surprising location. The roof top bar was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Madu Premium Desert Camp
Merzouga

Not sure why this was called "Premium". There was no pool as indicated in the pictures. The tents were somewhat primitive. Bath and toilet facility were separated by a curtain and used a curtain for privacy. If this was an attempt to simulate a nomad camp, it succeeded.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Chez Ichou
Dades Gorge

This hotel was a pleasant surprise due to the friendliness of the staff that went the extra step to accommodate us. We passed on a tour to stay poolside and relax after two days on the road. Very enjoyable.

Authenticity & Character
Location
Out of the way but a beautiful tranquil setting.
Staff
Cleanliness & Comfort
Hôtel & Ryads Barrière Le Naoura
Marrakech

Great hotel. Definitely a five star.

Authenticity & Character
Location
Close to the medina. Easy to get around the town from the hotel.
Staff
Cleanliness & Comfort
Hotel Club Val d'Anfa Casablanca
Casablanca
Local specialist: Sharon Louthian

Stress-free Morocco
Morocco | May 15 - May 21, 2023

T
Tessa L.
Spain | Reviewed on May 26, 2023

The careful planning and on-the-ground attention were seamless. We didn't have to think about a thing! Our driver Samir was the best :) He was kind, calm, and attentive, and he didn't ask a million questions / play music / talk the whole time, which is the fear in these long drives. We could relax knowing he was taking us from A to B and doing so in a friendly, professional manner. We never had to worry about anything knowing he was with us. I think we wish we would have flown into Tangier,... read more

The careful planning and on-the-ground attention were seamless. We didn't have to think about a thing! Our driver Samir was the best :) He was kind, calm, and attentive, and he didn't ask a million questions / play music / talk the whole time, which is the fear in these long drives. We could relax knowing he was taking us from A to B and doing so in a friendly, professional manner. We never had to worry about anything knowing he was with us. I think we wish we would have flown into Tangier, or had that option made clearer as it was a long drive to Chefchaoen on the first day, but that was a minor detail. Also, for Maison Arabe, maybe to make it clear that its not a PRIVATE cooking class, it's with a group of others.
We loved the trip and all the destinations :) So thank you! It will be a long-lasting memory.

Local specialist: Mohamed El Asely
Mohamed
Mohamed El Asely
Local specialist in Atlas Mountains | Replied on May 26, 2023

Dear Tessa,

Thank you for your excellent 5-star review! We're thrilled that you enjoyed your trip and that our careful planning and attentive service made it a seamless experience for you. Your kind words about our driver Samir are greatly appreciated. We apologize for any inconvenience regarding the long drive to Chefchaouen and the clarification of the cooking class at Maison Arabe. Nonetheless, we're delighted that the trip created long-lasting memories for you. Thank you for choosing us, and we hope to serve you again in the future.

Best regards,
Mohamed.

We had an amazing adventure in Northern Moroc...
Morocco | May 12 - May 18, 2023

Donna
Donna F.
San Marcos, CA | Reviewed on May 25, 2023

We had an amazing adventure in Northern Morocco! Abdullah gave us great recommendations and our personal driver Soukaina went above and beyond. She’s the best part of our trip. Getting us to each city safely and effortlessly. The guides we had in Fes and Chefchaouen were both great. A perfect way to see a city. We couldn’t have done it without them. I highly recommend kimkim and Morocco! Thank you to all.

Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on May 26, 2023

Hi Donna,

Thank you so much for your kind words and heartfelt feedback. We are delighted to hear that you had an amazing adventure exploring Northern Morocco. Soukaina is truly exceptional, and we are thrilled to hear that she provided you with excellent recommendations and safe transportation throughout your trip. We're glad to know that the guides in Fes and Chefchaouen added to your experience, showcasing the best of each city.

Your recommendation means the world to us, and we're... read more

Hi Donna,

Thank you so much for your kind words and heartfelt feedback. We are delighted to hear that you had an amazing adventure exploring Northern Morocco. Soukaina is truly exceptional, and we are thrilled to hear that she provided you with excellent recommendations and safe transportation throughout your trip. We're glad to know that the guides in Fes and Chefchaouen added to your experience, showcasing the best of each city.

Your recommendation means the world to us, and we're thrilled that we could be a part of creating wonderful memories for you. We sincerely appreciate your trust in Original Travels and choosing Morocco as your destination. Should you decide to embark on another adventure in the future, we would be more than happy to assist you once again.

Thank you for being such fantastic travelers, and we wish you all the best in your future journeys.

Warm regards,
Abdel
Original Travels

People
Morocco | May 8 - May 18, 2023

J
Joel H.
Chicago, IL | Reviewed on May 25, 2023

People:

Driver Mohammed was very good. Also guides in Fes and Marrakech. People were friendly and helpful when we got lost in the medinas. read more

People:

Driver Mohammed was very good. Also guides in Fes and Marrakech. People were friendly and helpful when we got lost in the medinas.

Hotel Reviews
Riad Kalaa 1
Rabat
Authenticity & Character
Location
Convenient to walk to a recommended restaurant.
Staff
Helpful with directions.
Cleanliness & Comfort
Riad Mazar Fes
Fes
Authenticity & Character
Location
Within walking distance of good restaurants.
Staff
Staff friendly and helpful with directions through medina and miscellaneous minor difficulties.
Cleanliness & Comfort
Luxury Camp Chebbi
Merzouga

Camel ride to the camp was great experience.

Authenticity & Character
Location
Edge of Sahara desert.
Staff
Cleanliness & Comfort
Luxurious for a tent.
Caravane
Ouarzazate

Good hotel in isolated area.

Authenticity & Character
Location
Away from noisy city.
Staff
Cleanliness & Comfort
Riad Tiwaline
Marrakesh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Barceló Anfa Casablanca
Casablanca

Good modern hotel.

Authenticity & Character
Location
OK I guess, but we weren't there long enough to walk around.
Staff
Cleanliness & Comfort
Activity Reviews
Overnight in the Sahara Desert
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Trip to Ourika Valley: Hike to a Waterfall
Morocco

Did not do this. Went to an alternative location that was recommended. This survey is too long. I will not go further.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yassine Echcherki
Yassine
Yassine Echcherki
Local specialist in Morocco | Replied on May 29, 2023

Hi Joel, Thank you for your review! I'm glad to see that you liked your accommodations so much and that you enjoyed your time with your driver and guides. Stay in touch and let us know if you ever plan to return to Morocco!

A great taste of Morocco for our family of 6 ...
Morocco | Apr 28 - May 6, 2023

D
Don W.
Seaside, CA | Reviewed on May 24, 2023

A great taste of Morocco for our family of 6 adults. All aspects of the trip were good. Particularly memorable were: (1) our stay and morning walk with Salam at the riad Kasbah Roseville who took us through the roses and around town, (2) our cooking class and visit to a home in the Valley of the Roses where we cooked and enjoyed Berber pizza on a wood-fired oven in the with the family, (3) touring Fez with our extraordinary guide Said, and (4) our riad in Fez was a beautiful place and great... read more

A great taste of Morocco for our family of 6 adults. All aspects of the trip were good. Particularly memorable were: (1) our stay and morning walk with Salam at the riad Kasbah Roseville who took us through the roses and around town, (2) our cooking class and visit to a home in the Valley of the Roses where we cooked and enjoyed Berber pizza on a wood-fired oven in the with the family, (3) touring Fez with our extraordinary guide Said, and (4) our riad in Fez was a beautiful place and great guys with an extensive breakfast.

Hotel Reviews
Kasbah Roseville
Kalaat M'Gouna

Fantastic. The host Salam is a wonderful and gracious human. He took us on a lovely walk through the roses, countryside and about town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Al Makan
Fès
Authenticity & Character
Very beautiful place.
Location
Right where you want to be.
Staff
Consumate hosts that helped with everything and prepared extraordinary breakfasts!
Cleanliness & Comfort
well-appointed recently remodeled place
Activity Review
Guided Tour of Fes
Fes
Quality of Experience
The alleys and markets of Fez are extraordinary, particularly when paired with our most excellent guide Said.
Guides, Drivers and Staff
Said was the best guide ever. Extremely articulate, thoughtful and informative.
Transport
Local specialist: Sharon Louthian

Amazing trip to Morocco
Morocco | May 10 - May 17, 2023

M
Meera S.
Palo Alto, CA | Reviewed on May 21, 2023

We had a wonderful trip to Morocco despite the late planning /organizing- The local specialists, Ali and Said were extremely helpful and assited us in tailoring our trip to fit all our needs. Upon arrival at Casablanca, we were received by the local driver, Ayoob who was outstanding. He was attentive, super helpful and knowledgeable. He made the long distance driving trip very enjoyable and relaxing. The highlight of our experience was the Merzouga luxury camp being managed by Hamid and... read more

We had a wonderful trip to Morocco despite the late planning /organizing- The local specialists, Ali and Said were extremely helpful and assited us in tailoring our trip to fit all our needs. Upon arrival at Casablanca, we were received by the local driver, Ayoob who was outstanding. He was attentive, super helpful and knowledgeable. He made the long distance driving trip very enjoyable and relaxing. The highlight of our experience was the Merzouga luxury camp being managed by Hamid and team. Hamid is excellent and his team (Mohammed, Ibrahim and others) make sure guests have a memorable experience in the desert. Overall we had a memorable trip and would highly recommend this team to our friends and family.

Hotel Reviews
Palais Amani
Fès

The hotel is a beautiful, renovated riad right in the Medina. It has only a few rooms and well maintained. During our stay, it seemed to be less crowded. The spa experience was great- the staff were helpful and friendly. If you are looking for a relaxed stay, this is a nice place. If you need a vibrant, happening place, you should choose to stay elsewhere.

Authenticity & Character
Location
Staff
The bar staff was super friendly and chatted with us about his signature drink. The hammam staff were super nice and kind and did an amazing job.
Cleanliness & Comfort
We stayed in the large suite as the other rooms had sold out during that time. Even though the suite was luxurious and large, there were mosquitoes noted in the room. It's not clear if that's the case because that suite is not being used at all times. Maybe the well occupied rooms would have been better.
Lina Ryad & Spa
Chefchaouen

We only stayed briefly at this hotel. The stay was pleasant. We arrived late at night and the staff were kind to accomodate our needs with a fabulous dinner sent to our room. The food was delicious and we could see that there was a lot of care put into it. The front desk staff were nice and friendly as well.

Authenticity & Character
Beautiful hotel.
Location
Given that Chefchaueuen is a hilly town, this hotel is quite a bit of walk from the main road. But the porters help in carrying the luggage and so it's not an issue.
Staff
front desk staff super friendly. Delicious dinner provided despite arriving late at night.
Cleanliness & Comfort
Room is comfortable and clean.
Merzouga Luxury Desert Camp
Merzouga

Our stay at Merzouga camp was the highlight of our Morocca experience. Special thanks to Hamid, manager and Mohamed, Ibrahim and other staff for creating such an awesome experience for the visitors and making us feel at home. There was a sandstorm (apparently an extremely unlikely event) the night that we arrived and we were thrilled and excited to hear the wind howling outside the tent which was an unforgettable experience. The staff went special lengths to provide everyone a sumptuous delicious dinner despite the unpredictable weather. The next day, the winds calmed down and it was very beautiful. We enjoyed visiting the sand dunes and had a memorable camel ride to watch the sunset. It was a surreal experience of a lifetime! We had a delicous dinner, listened to the local music and danced with the staff and guests. The night sky is truly an astronomer's delight !

Authenticity & Character
Location
The location is close to the sand dunes and we enjoyed beautiful sunrise and sunsets.
Staff
Super kind, helpful, knowledgable and competent staff. Kudos to Hamid, Mohammed and Ibrahim.
Cleanliness & Comfort
Dar Rihana Dades
Douar Ait Ouffi
Authenticity & Character
Location
lovely location with beautiful trees. There are short hikes near the hotel.
Staff
Staff were super helpful. The meals prepared by the chef are truly a 5 star experience. They catered to our needs and were vegeterian friendly.
Cleanliness & Comfort
Rooms are quite small
La Maison Arabe Hotel
Marrakech

Lovely hotel in the heart of the medina. The hotel is updated, and the rooms are quite spacious. The courtyard restaurant is beautiful and we enjoyed the delicous dinner and breakfast. The hotel is a happening place and vibrant. We enjoyed our brief stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Tour of Hassan II Mosque
Morocco

The guide was excellent and she did a great job with the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Arrival in Casablanca and continue Chefchaouen via Rabat
Morocco

We were picked up at Casablanca airport soon after arrival and the sightseeing tours were all excellent. Ayoob was super helpful, knowledgeable and a competent driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Fes, Roman Ruins of Volubilis & Meknes
Morocco

We enjoyed the roman ruins of volubilis very much. Worth the experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transport was great. Ayoob, the driver is great and made us feel like we were traveling with a family member and that made for a great experience.
Guided Tour of Fes Medina
Fes

We had a good time touring the Fes Medina. Being a Friday, some shops were closed. The guide, Azdeen gave us a good overview of the tanneries, old school and attarine madarasa. He also took us to the ceramic shop, tanneries and other shops in the medina. At times we felt that the guide was taking us to places such as leather shops where we were forced to buy things and getting a bit upset as we showed no interest in buying things as we were mainly touring for the experience. At the ceramic shop, the prices are super expensive and we felt like we got cheated for the few pieces that we bought here We probably paid 3 xtimes, but we thought the money could be used as a donation for the artisans who work there. This is a tip to the future travelers, tour this place, but avoid buying anything here. The folks also force you to look at fountains and big pieces that are super expensive and marked up for sure.

Quality of Experience
Food
Guides, Drivers and Staff
Maybe our experience would have better with another guide who is knowledgable and neutral and not pushing clients to stores that probably offer kickbacks.
Transport
Dinner with a Local Family
Morocco

Overall amazing experience, Amina and her family were lovely. We had a delicious home made dinner and enjoyed spending time with her and famly. They were all very kind and made us feel welcome.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Erg Chebbi via the Middle Atlas Mountains
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
4WD Dunes Tour & Tea with Nomads
Merzouga
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer to Dades Valley via Todra Gorge
Morocco
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer to Marrakech via Dades Valley, Ouarzazate & Aït Benhaddou
Morocco

Memorable visit. However, long arduous drive on the windy road makes this hectic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tour of Marrakesh
Marrakesh

We had a memorable and amazing guided tour of Marrakesh with our guide, Hannan. Hannan is super nice, extremely knowledgeable and helpful. She was a welcome contrast to our guide in Fes. Hannan gave us an excellent overview of the spice markets, the sights such as the koutouba mosque and the Bahia palace tour. She also went out of the way to find us a great lunch place after we finished out tour.

Quality of Experience
Food
Guides, Drivers and Staff
Kudos to Hannan, she is the best guide!
Transport
Private Food Tour of Marrakesh
Marrakesh

Our guide, Mohammed was courteous, knowledgeable and provided us with a great food tour experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on May 29, 2023

Hi Meera,

Thank you so much for sharing your wonderful experience of your trip to Morocco! We're thrilled to hear that despite the late planning/organizing, you had a memorable and enjoyable time.

It's great to know that we were extremely helpful in tailoring the trip to fit all your needs. We pride ourselves on providing personalized and customized experiences, and it's fantastic to hear that they assisted you in creating the perfect itinerary.

We're delighted that your arrival in... read more

Hi Meera,

Thank you so much for sharing your wonderful experience of your trip to Morocco! We're thrilled to hear that despite the late planning/organizing, you had a memorable and enjoyable time.

It's great to know that we were extremely helpful in tailoring the trip to fit all your needs. We pride ourselves on providing personalized and customized experiences, and it's fantastic to hear that they assisted you in creating the perfect itinerary.

We're delighted that your arrival in Casablanca was met with outstanding service from your local driver, Ayoob. Attentiveness, helpfulness, and knowledge are qualities we value in our team, and we're glad that Ayoob exceeded your expectations. Making long-distance drives enjoyable and relaxing is no easy feat, and it's wonderful that he was able to enhance your journey.

Thank you for recommending our team to your friends and family. We sincerely appreciate your trust and support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back to Morocco for more incredible adventures!

Warmest regards,
Ali

Booking my amazing trip in Morocco with multi...
Morocco | May 17 - May 21, 2023

Nipunee
Nipunee D.
Astoria, NY | Reviewed on May 21, 2023

Booking my amazing trip in Morocco with multiple cities was made simple and seamless with Said and his team. We started off in Marrakech --> Dades Valley --> Sahara desert --> Fez —> Chefchaouen/blue city --> Tangier, with stops for all the sights in-between.

Said responded very quickly to my itinerary request and mapped out my desired route, added 4/5 star fantastic hotels, and made recommendations at the cities that I didn't even know of (eg dinner with a local family in Fez). While in... read more

Booking my amazing trip in Morocco with multiple cities was made simple and seamless with Said and his team. We started off in Marrakech --> Dades Valley --> Sahara desert --> Fez —> Chefchaouen/blue city --> Tangier, with stops for all the sights in-between.

Said responded very quickly to my itinerary request and mapped out my desired route, added 4/5 star fantastic hotels, and made recommendations at the cities that I didn't even know of (eg dinner with a local family in Fez). While in Marrakech I unfortunately lost a day due to travelers tummy and Said quickly rejiggered my itinerary by pushing everything out a day, which would have been a nightmare if I had to do this myself.

Our driver, Samir, who was with us from beginning to end was fantastic. He is very polite, professional, and was a great resource for everything Morocco! He truly went above and beyond to make sure we were comfortable and got the most out of our Morocco experience. He seems to know everyone and made sure any handoffs with guides and hotels were seamless and we were taken care of. His tips and tricks were very helpful navigating the Médinas in Chefchaouen and Fez! Samir is truly a gem!

This team truly deserves this glowing review - they will be my first call on my next trip to Morocco.

Hotel Reviews
Dar Rihana Dades
Douar Ait Ouffi

A real gem in the Dades Valley! Run by a family who goes out of their way to make sure you have a top experience. Don’t skip out on dinner here - it’s akin to a Michelin star dinner!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tiziri Luxury Camp
Merzouga

Beautiful location in the desert. Tents are comfortable and outfitted with everything you could need. The staff are a great bunch who love their jobs and it shows!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Salam Fes
Fes

Great location in the Médina. Unbelievably beautiful inside despite the unremarkable exterior. Breakfast spread is excellent

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Dinner with a Local Family
Morocco

This was so fun to have a home cooked meal and break bread with the family. There may have been some dancing afterwards!

Quality of Experience
L
Food
Guides, Drivers and Staff
Transport
Local specialist: Saïd Berdham
Saïd
Saïd Berdham
Local specialist in Marrakech | Replied on May 22, 2023

Hi Nipunee,

I'm thrilled to hear about your amazing trip to Morocco and the exceptional service you received from Said and his team. It sounds like they went above and beyond to make your journey simple, seamless, and truly unforgettable.

I'm sorry to hear about the lost day in Marrakech due to travelers tummy, but I'm glad we were quick to rearrange your itinerary and ensure a smooth transition to the revised schedule. It's evident that their dedication and support made a significant... read more

Hi Nipunee,

I'm thrilled to hear about your amazing trip to Morocco and the exceptional service you received from Said and his team. It sounds like they went above and beyond to make your journey simple, seamless, and truly unforgettable.

I'm sorry to hear about the lost day in Marrakech due to travelers tummy, but I'm glad we were quick to rearrange your itinerary and ensure a smooth transition to the revised schedule. It's evident that their dedication and support made a significant difference, sparing you the potential stress of handling it yourself.

I'm delighted that the entire team left such a positive impression on you. Their exceptional service and attention to detail are truly praiseworthy. I have no doubt they would be equally thrilled to receive your glowing review. When you plan your next trip to Morocco, we will undoubtedly be the first ones you reach out to for their expertise and assistance.

Once again, thank you for sharing your wonderful experience, and I hope your next adventure in Morocco will be just as incredible.

Safe travels!
Said

Nicely developed itinerary that was well executed
Morocco | May 9 - May 16, 2023

Anne
Anne B.
Stevensville, MI | Reviewed on May 21, 2023

We were an adult mother/daughter travel team. We were looking for a trip together where we could learn about a new culture while spending time together, we settled on Morocco as our destination, but we were both too busy to develop our own itinerary. Also, we don’t speak Arabic or Berber, and a large group tour didn't seem like a good fit. Kim Kim/Original travel proposed a program that moved us around the country in 8 days— we saw a lot! Our driver, Samir, was efficient, and... read more

We were an adult mother/daughter travel team. We were looking for a trip together where we could learn about a new culture while spending time together, we settled on Morocco as our destination, but we were both too busy to develop our own itinerary. Also, we don’t speak Arabic or Berber, and a large group tour didn't seem like a good fit. Kim Kim/Original travel proposed a program that moved us around the country in 8 days— we saw a lot! Our driver, Samir, was efficient, and unfailingly unflappable, courteous and on time. He schooled us on some language basics and was happy to chat about Morocco. He became a member of our travel team. Sometimes I just wanted to sit in the back seat, eat tasty cookies, and soak up the scenery. That was ok too! We spent time in Casablanca, Fez, the desert (on many camels), Marrakech, and every point in between. Memories to last our lifetimes. We saw a lot that we can study at our leisure now that we are back :)

Local specialist: Ali Moujane
Ali
Ali Moujane
Local specialist in Atlas Mountains | Replied on May 22, 2023

Hi Anne,

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you and your mother had an amazing trip to Morocco and that our team at Kim Kim/Original Travel was able to provide you with a memorable journey.

We understand how valuable quality time spent together can be, especially when exploring a new culture. It's great to know that our proposed itinerary met your expectations and allowed you to discover Morocco's rich heritage while... read more

Hi Anne,

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you and your mother had an amazing trip to Morocco and that our team at Kim Kim/Original Travel was able to provide you with a memorable journey.

We understand how valuable quality time spent together can be, especially when exploring a new culture. It's great to know that our proposed itinerary met your expectations and allowed you to discover Morocco's rich heritage while enjoying each other's company. We believe that personalized travel experiences can truly enhance the bond between travelers, and we're glad we could facilitate that for you.

We're proud to hear that your driver, Samir, played a significant role in making your trip special. Our team takes pride in selecting experienced and knowledgeable drivers who not only provide efficient transportation but also act as friendly guides and companions throughout the journey. It's fantastic that Samir went above and beyond by sharing language basics and engaging in conversations about Morocco, making him a valued member of your travel team.

Thank you once again for choosing Kim Kim/Original Travel as your travel partner. Should you decide to explore another destination in the future, we'll be more than happy to assist you in crafting another unforgettable journey. We wish you both happy reminiscing and continued exploration of the rich cultural tapestry you encountered during your time in Morocco.

Warm regards,
Ali

The complete Moroccan travel experience. Challenging at times but well worth the effort.
Morocco | May 3 - May 14, 2023

Robert
Robert M.
Plymouth, MN | Reviewed on May 21, 2023

Dear Kim Kim folks ~
First, I would like to say that our driver/guide Sallam could not have been better. He displayed a great competency in his role and understood and executed very well in attending to the needs of our traveling group.
The itinerary for this trip was a bit of a challenge for us 70 something age group. It included a lot of driving on some pretty rough road surfaces, some under construction (especially in the Atlas Mountains). In retrospect, I am delighted that we covered so... read more

Dear Kim Kim folks ~
First, I would like to say that our driver/guide Sallam could not have been better. He displayed a great competency in his role and understood and executed very well in attending to the needs of our traveling group.
The itinerary for this trip was a bit of a challenge for us 70 something age group. It included a lot of driving on some pretty rough road surfaces, some under construction (especially in the Atlas Mountains). In retrospect, I am delighted that we covered so much of the country. We did insert a "rest" day toward the end of the trip before heading to Marrakech that was very beneficial to us and I might suggest this as a possible option for other groups in the future. All in all, it turned out to be a wonderful adventure and informational trip. We felt that this "immersion" experience helped us to embrace the Moroccan culture and allowed us to learn so much more about Islam and the friendliness of the Muslim people. I would definitely encourage people to take this trip with Kim Kim but would make sure to identify some of the specific physical challenges that might be faced along the way.
Sincerely,
Robert (Bob) Morgan

Hotel Review
Chez Ichou
Dades Gorge

We decided to skip the excursions in favor of a "rest" day. This hotel is set in a beautiful setting and even though it is a bit dated it was very comfortable. I must tell you that the staff at this hotel could not have been more friendly as went out of their way to attend to or every need as we relaxed and refreshed before finishing the final segment of our 12-day adventure. Sincerely, Bob Morgan

Authenticity & Character
Location
Staff
Everyone.
Cleanliness & Comfort
Local specialist: Sharon Louthian

Magical Morocco May 1-11, 2023
Morocco | May 1 - May 11, 2023

Miriam
Miriam L.
Elmwood Park, NJ | Reviewed on May 20, 2023

Megan arranged a superb tour which was made even better (if even possible) by arranging Hamid to be our driver. What a professional, knowledgeable, kind, proud Berber who answered all our questions and shared the love of his culture. We shared many laughs together. The three of us (all seasoned mature travelers) felt safe and had a terrific time. We highly recommend:
1. the Sahara glamping at Riad Madu and sunset camel riding with Barack and Omar,
2. the climb up the gorge in Atlas... read more

Megan arranged a superb tour which was made even better (if even possible) by arranging Hamid to be our driver. What a professional, knowledgeable, kind, proud Berber who answered all our questions and shared the love of his culture. We shared many laughs together. The three of us (all seasoned mature travelers) felt safe and had a terrific time. We highly recommend:
1. the Sahara glamping at Riad Madu and sunset camel riding with Barack and Omar,
2. the climb up the gorge in Atlas Mountains with Mohammed, who shared his home and a family prepared meal
3. a Hammam Beldi full body scrub at Hammam de la Rose in Marrakech
4. a visit to Fes' medina with guide extraordinaire Kamal and an unexpected visit to a women's Berber rug coop
Our 6 different Riad stays were all lovely. Our favorite was Riad Maison Bleue, where Idris took especially great care of us and arranged a birthday cake and music to celebrate.
Thank you Megan and a big thank you to Hamid who made the trip so special.

Hotel Reviews
Riad Wow
Marrakech

Room was lovely, close to the main square but limited restaurant after a long day.

Authenticity & Character
bit outdated
Location
walk to square
Staff
breakfast staff lovely, front desk not so much
Cleanliness & Comfort
shower needs shower curtain
Riad Maison Bleue And Spa
Fes

rooms was spotless, ambiance and architectural details amazing, staff superior and well trained, all little touches were there.

Authenticity & Character
just top notch, great detail, without being fussy
Location
not walkable to Medina
Staff
Every single staff member was well trained, professional, made great effort to make everyone welcome and happy
Cleanliness & Comfort
Riad Madu Luxury Desert Camp
Merzouga

Barack was the star...glamping in the Sahara and he made sure even the most difficult guests were served with a smile.

Authenticity & Character
Location
Staff
Barack was on site and Omar, the camel keeper
Cleanliness & Comfort
Riad Madu
Merzouga

Nicer to stay here in a small homelike setting versus the hotel affiliated with it. The staff was nice and arranged traditional Berber music in the evening.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Megan Lower

Truly magnificent trip..
Morocco | May 11 - May 19, 2023

Kristin
Kristin M.
Augusta, GA | Reviewed on May 20, 2023

This trip and Megan fat exceeded my expectations (and they were high). Hamid was more than just our driver, he was our guide, often stopping along the way to show us cool things. There are so many wonderful things about this trip, it’s hard to pick. The mosque is Casablanca with all its history. Fes, with its amazing artisans. The monkey forest. The hot air balloon ride. Riding camels in the Sahara Desert for sunrise and sunset. We stayed in some of the most amazing riads that truly... read more

This trip and Megan fat exceeded my expectations (and they were high). Hamid was more than just our driver, he was our guide, often stopping along the way to show us cool things. There are so many wonderful things about this trip, it’s hard to pick. The mosque is Casablanca with all its history. Fes, with its amazing artisans. The monkey forest. The hot air balloon ride. Riding camels in the Sahara Desert for sunrise and sunset. We stayed in some of the most amazing riads that truly took the whole Moroccan experience to another level. We hiked in the Atlas Mountains, explored Marrakesh, and ended the trip eating at Rick’s Cafe in Casablanca that Hamid was kind enough to get us reservations too. I’m already planning the next trip to Morocco.

Hotel Reviews
Riad Salam Fes
Fes

Such a fun riad right in the Medina. Food is incredible and the staff impeccable.

Authenticity & Character
Fountains, decor were amazing
Location
Right in the Medina
Staff
Cleanliness & Comfort
Paradis Du Sahara
Merzouga

Wonderful camp in the Sahara Desert. Tent very comfortable, food excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Chamaa
Ouarzazate

This is a true hidden gem. Incredible staff, amazing food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sofitel Marrakech Lounge and Spa
Marrakesh

Nice hotel, very busy. There was a conference there at the same time and finding a seat for breakfast was a challenge.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hassan II Mosque
Morocco

Amazing history and culture. It’s so beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Tour Fes with a Private Guide
Fes

Our guide was amazing. He grew up in the Medina so knew all the crooks and cannies. Such an amazing day.

Quality of Experience
Guides, Drivers and Staff
Transport
Journey into a Luxury Sahara Camp
Erg Chebbi Dunes

This was so amazing. Got to ride camels to see the sunrise and sunset.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sahara to Ouarzazate via Todra Gorge
Morocco

Such an amazing drive

Quality of Experience
Guides, Drivers and Staff
Transport
Hamid is such a special guide. He stopped frequently at interesting things and knew all the history.
Ait Benhaddou, Tizi-n-Tichka Pass over the High Atlas, Marrakech
Morocco

Amazing drive

Quality of Experience
Guides, Drivers and Staff
Hamid knew so much history, he was amazing.
Transport
Tour Marrakech with a private guide
Marrakesh

Wonderful tour of the Medina in Marrakesh

Quality of Experience
Guides, Drivers and Staff
Transport
Sunrise Hot Air Balloon Ride over Marrakech
Marrakesh

Well worth the 4am wake-up!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Atlas Mountains Hike
Morocco

Great 6 mile hike to see waterfalls in the Atlas Mountains. Saw goats and monkeys too.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Megan Lower

Our driver, Iylias, was very reliable, and kn...
Morocco | Apr 22 - May 2, 2023

L
Laura G.
Ashburn, VA | Reviewed on May 20, 2023

Our driver, Iylias, was very reliable, and knowledgeable and proud of his home country of Morocco. He definitely added to the enjoyment and success of our trip. Our guide in Fez, Mohammed, was excellent!! read more

Our driver, Iylias, was very reliable, and knowledgeable and proud of his home country of Morocco. He definitely added to the enjoyment and success of our trip. Our guide in Fez, Mohammed, was excellent!!

Activity Review
Half-Day Guided Sightseeing in Fes
Fes
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on May 27, 2023

Hi Laura,

Thank you for sharing your feedback about your recent trip to Morocco. It's wonderful to hear that your driver, Iylias, was reliable and knowledgeable. Having a reliable and informative driver can certainly enhance the overall enjoyment and success of a trip.

It's great to know that your guide in Fez, Mohammed, was excellent. A knowledgeable and skilled guide can truly bring a destination to life, providing valuable insights and making the experience more immersive.

We appreciate... read more

Hi Laura,

Thank you for sharing your feedback about your recent trip to Morocco. It's wonderful to hear that your driver, Iylias, was reliable and knowledgeable. Having a reliable and informative driver can certainly enhance the overall enjoyment and success of a trip.

It's great to know that your guide in Fez, Mohammed, was excellent. A knowledgeable and skilled guide can truly bring a destination to life, providing valuable insights and making the experience more immersive.

We appreciate your kind words and will make sure to pass on your compliments to Iylias and Mohammed. They will be delighted to know that they contributed positively to your trip.

Best regards,
Abdel

Once in a Lifetime Trip
Morocco | Apr 28 - May 8, 2023

D
Deborah T.
Santa Paula, CA | Reviewed on May 20, 2023

First and foremost, I would like to give a shout out and a big recognition to our driver Khalil! Without his warmth, flexibility and desire to keep us happy and safe, our trip may have not been as magical. PLEASE GET HIM A RAISE!

Most of our guides were good and quite knowledgeable. The journey was a long one and knowing the lay of the land, I would have skipped staying at the Gorge and would have preferred staying in Imill in the village. Our guide showed us a beautiful hotel tucked away... read more

First and foremost, I would like to give a shout out and a big recognition to our driver Khalil! Without his warmth, flexibility and desire to keep us happy and safe, our trip may have not been as magical. PLEASE GET HIM A RAISE!

Most of our guides were good and quite knowledgeable. The journey was a long one and knowing the lay of the land, I would have skipped staying at the Gorge and would have preferred staying in Imill in the village. Our guide showed us a beautiful hotel tucked away which would have been amazing to take advantage of more hiking opportunities.

Local specialist: Hakim ALIBOUCHE
Hakim
Hakim ALIBOUCHE
Local specialist in Agadir | Replied on May 29, 2023

Hi Deborah,

Thank you for sharing this encouraging and positive feedback.

It has been a great pleasure working with you and offering you this beautiful experience.

I'm also glad to hear you enjoyed all the services we included in your travel experience. All our suppliers will be more than happy to read your valuable review. I wish you had more time to explore more locations around the country.
Wishing you all the very best and look forward to working with you again in the near future!
Best,
Hakim

Morocco is an diverse and amazing country. We...
Morocco | May 3 - May 14, 2023

Karen
Karen M.
Plymouth, MN | Reviewed on May 17, 2023

Morocco is an diverse and amazing country. We had great experiences with Salaam as our driver and Said as our tour guide in Fez. The trip was arduous. We traveled many miles over road construction over the Atlas Mountains bounced around for hours in the vehicle. Many of our hotels had difficult access and treacherous stairs to navigate. In the future, it might be advised you consider the ages of your tourist. read more

Morocco is an diverse and amazing country. We had great experiences with Salaam as our driver and Said as our tour guide in Fez. The trip was arduous. We traveled many miles over road construction over the Atlas Mountains bounced around for hours in the vehicle. Many of our hotels had difficult access and treacherous stairs to navigate. In the future, it might be advised you consider the ages of your tourist.

Local specialist: Sharon Louthian
Sharon
Sharon Louthian
Local specialist in US and Morocco | Replied on May 18, 2023

Hi Karen,

Thanks for taking the time to write a review for us. We are thrilled to hear that you had a great experience with both Sallam and Said and that you found, like us, our country to be amazing! We were sorry to hear, however, that the parts of the trip outside of our control so negatively affected you overall experience. Elevators are rare commodities in Morocco and since most of the riads in the country are, in some cases, centuries old, the stairs can be difficult to navigate. For... read more

Hi Karen,

Thanks for taking the time to write a review for us. We are thrilled to hear that you had a great experience with both Sallam and Said and that you found, like us, our country to be amazing! We were sorry to hear, however, that the parts of the trip outside of our control so negatively affected you overall experience. Elevators are rare commodities in Morocco and since most of the riads in the country are, in some cases, centuries old, the stairs can be difficult to navigate. For our more mature travelers, we do often arrange rooms on lower levels to help to mitigate this, but since we booked upgraded rooms for you (i.e. suites), that was not possible in your case. And yes, crossing Tichka over the High Atlas Mountains does make that drive somewhat uncomfortable - especially if there is a lot of construction going on - but unfortunately, that is the only way to cross the mountains from the desert to Marrakech. Believe it or not, but that road has been improved significantly since my first trip over the mountains - they have widened a good portion of the road and has been "straightened" in a lot of areas!

Thanks again for the feedback. We will definitely keep it in mind for future travelers and I do a better job to communicate the type of drive (i.e. no freeways) that travelers should expect in addition to just the travel times that I normally provide.

Thanks again,
Sharon, Sallam, and the rest of the Morocco Immersion family