Kimkim Trip Reviews for India

4.7
Based on 76 ratings
Read 76 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

The professionalism and hospitality of all th...
India | May 12 - May 24, 2023

Jana
Jana W.
Kissimmee, FL | Reviewed on May 28, 2023

The professionalism and hospitality of all the staff from Active India Holidays, including tour guides, driver and itinerary designers are top notch and exceeded my expectations. I felt treated like royalty everyday with the utter most consideration and care. Ravi and Priya planned an unforgettable two weeks Golden Triangle - Rajasthan tour for me that allowed me to gain a deep appreciation and admiration for India's rich history and cultural contribution to our humanity! They were were also... read more

The professionalism and hospitality of all the staff from Active India Holidays, including tour guides, driver and itinerary designers are top notch and exceeded my expectations. I felt treated like royalty everyday with the utter most consideration and care. Ravi and Priya planned an unforgettable two weeks Golden Triangle - Rajasthan tour for me that allowed me to gain a deep appreciation and admiration for India's rich history and cultural contribution to our humanity! They were were also very flexible and accommodating with providing me professional photographers at major sight seeing spots and left me with great memories both in the mind and in print! The tour guides were all very knowledgeable and did their best to ensure I had an amazing time.
Finally I had the best driver Venud who took such good care of me every day and enjoyed our conversations from long drives from city to city.
I highly recommend Active India Holiday to anyone planning a trip to India, whether for their first time or return visits. I myself will be planning more trips with them!

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on May 30, 2023

Dear Jana,
Many Thanks for your lovely feedback. We are truly indebted by your kind words. This is really encouraging for all of us.

Many Thanks for everything. We look forward to welcome you for your next India adventure in near future.

Thanks
Ravi

Once in a lifetime trip!
India | Apr 29 - May 8, 2023

Dena
Dena J.
Newington, CT | Reviewed on May 14, 2023

Incredible, once in a lifetime trip for
start to finish! Loved being able to customize our itinerary to eliminate tourist traps and see a little bit of the real
India and Nepal. The best part of our trip was our guides and drivers.

We started with Raj and Ravi in New Dehli. Ravi was such a safe and courteous driver. Especially given how chaotic the roads can be, his skills were extremely impressive!

In Kathmandu, Mugtha was an incredible guide. He knew the country in and out. He... read more

Incredible, once in a lifetime trip for
start to finish! Loved being able to customize our itinerary to eliminate tourist traps and see a little bit of the real
India and Nepal. The best part of our trip was our guides and drivers.

We started with Raj and Ravi in New Dehli. Ravi was such a safe and courteous driver. Especially given how chaotic the roads can be, his skills were extremely impressive!

In Kathmandu, Mugtha was an incredible guide. He knew the country in and out. He truly made each site come alive and was extremely flexible to make sure we had the best time possible. Our driver was also great!

When we returned to New Delhi, our driver Pintar drove us to Agra. He was with us the remaining days of the trip and he was so kind! He made the long drive as painless as possible and whenever we returned from touring had cold water at the ready.

Nishant in Agra and Hitesh in Jaipur were incredible guides. Both great ambassadors for their cities. They were extremely knowledgeable and made sure our needs were being met. We added an extra tour in Jaipur on our last day and insisted Hitesh be our guide. Our Mughal village tour guide in Agra was also fantastic!

Hotel Reviews
Hyatt Place Kathmandu
Kathmandu

Extremely attentive and detail-oriented staff. Exceptionally clean and modern. Big room. Great spa!

Staff
Cleanliness & Comfort
Taj Palace Delhi
New Delhi
Location
Staff
Trident Jaipur
Jaipur
Location
Staff
Trident Agra
Agra
Staff
Local specialist: Jay Kajaria

A fabulous trip to enchanting India
India | Jan 27 - Feb 13, 2023

John
John E.
Atlanta, GA | Reviewed on Apr 18, 2023

Our 16-day trip was planned around a visit to the Taj Mahal, which we saved for the end. And it was even better than we imagined! Most of our time was spent visiting forts, palaces, temples and other historic sights in Rajasthan. By our request, we mostly stayed in heritage-type hotels. A highlight (among many) was seeing a mating pair of tigers in Ranthembore National Park -- up close and personal! Our excellent travel planner, Ravi Tickoo, worked with us every step of the way to insure we... read more

Our 16-day trip was planned around a visit to the Taj Mahal, which we saved for the end. And it was even better than we imagined! Most of our time was spent visiting forts, palaces, temples and other historic sights in Rajasthan. By our request, we mostly stayed in heritage-type hotels. A highlight (among many) was seeing a mating pair of tigers in Ranthembore National Park -- up close and personal! Our excellent travel planner, Ravi Tickoo, worked with us every step of the way to insure we were getting the vacation trip we wanted. Our driver, Vinod, was fantastic. He took great care of us and knew all of the good restaurants and nice bathrooms along the way. Our guides at the historic sights were all very good, although a few had very heavy accents. Standouts were Ketan in Delhi, Raghu in Jodhpur, and Harish in Agra -- excellent guides! Overall, a fabulous trip to an enchanting country.

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Apr 20, 2023

“Thank you, John. Many thanks for your positive feedback and a 5-star rating.”

We are grateful that you took the time out to leave us a review with and are happy to hear that you enjoyed your trip with Active India. Trust us, you’ve made our day immensely better by sharing your experience. We hope to see you again. Have a nice day ahead!

Just back from a wonderful Golden Triangle To...
India | Mar 31 - Apr 8, 2023

Shannon
Shannon A.
Burke, VA | Reviewed on Apr 09, 2023

Just back from a wonderful Golden Triangle Tour of India with Bespoke India Holidays. We have begun referring to this trip as "India for Beginners" because we have realized that we have barely scratched the surface of this vast nation, and that's with a very full 8 days of it under our belts! Jay, who organized our trip, placed us in terrific hotels with great breakfasts and wonderful service -- shoutout to Taj Palace in Delhi, and Trident Agra in Agra. (We self-booked at the Hyatt Regency... read more

Just back from a wonderful Golden Triangle Tour of India with Bespoke India Holidays. We have begun referring to this trip as "India for Beginners" because we have realized that we have barely scratched the surface of this vast nation, and that's with a very full 8 days of it under our belts! Jay, who organized our trip, placed us in terrific hotels with great breakfasts and wonderful service -- shoutout to Taj Palace in Delhi, and Trident Agra in Agra. (We self-booked at the Hyatt Regency Mansarovar in Jaipur, which was also excellent though a bit out of the way.) Our local guides in Delhi, Agra and Jaipur (Mr. Kumar, Mr. Vishal) were amazing historians and great storytellers, inviting us into the region's rich history of Moghul leaders through visits to incredible sites and monuments, while answering our endless questions as we traveled along. This was a family trip with our two daughters (13 and 17), so we were glad to have some built-in "down time" for hotel pools and relaxation around some very full days. Girls especially enjoyed the shopping in Jaipur and the rickshaw ride through Delhi, and a family highlight was the Heritage Walk through the small village overlooking the Taj Mahal in Agra -- it granted a unique and unexpected perspective on our time in India. WE LOVED OUR DRIVER MR. VINOD. Seriously, he's a total rockstar of navigation and steering clear of cows in traffic, people, rickshaws, Tuk-Tuks and the constant honking of horns. A note on timing: Our trip was the week before Easter and at the very end of the tourist season for these areas because it gets HOT. Pack your hats and sunglasses and sunscreen, and wear loose linens for these hot days if you are planning for the same time frame. TIP your guides and driver generously - they work hard to make the trip amazing for you - service in India is unparalleled and we travel a lot!

Activity Reviews
Mughal Heritage Kachhpura Village walk with high tea
Agra
Quality of Experience
Guides, Drivers and Staff
Transport
Agra Sightseeing
Agra
Quality of Experience
Guides, Drivers and Staff
Transport
Agra – Jaipur (via Fatehpur Sikri)- (240 km- 5 to 6 hours by car)
India
Quality of Experience
Guides, Drivers and Staff
Transport
Jaipur Sightseeing tour
Jaipur
Quality of Experience
Guides, Drivers and Staff
Transport
Galtaji Temple visit
Jaipur
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Sightseeing Tour of Delhi
New Delhi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Nahargarh fort visit
Jaipur
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jay Kajaria

Exceptional service, from start to finish
India | Mar 28 - Apr 5, 2023

Erin
Erin N.
Glen Cove, NY | Reviewed on Apr 09, 2023

Our family of five had the most incredible time in India. Jay crafted the perfect itinerary for us, and was always professional and highly responsive when we asked questions or made specific requests (particularly for our daughter's birthday). All three of our guides along the Golden Triangle (Raj in Delhi, Brijesh in Agra, and Hatesh in Jaipur) were so warm, engaging, and knowledgeable. And our driver for the week, Jasvinder, was always on time, waiting for us with a smile and cold bottles... read more

Our family of five had the most incredible time in India. Jay crafted the perfect itinerary for us, and was always professional and highly responsive when we asked questions or made specific requests (particularly for our daughter's birthday). All three of our guides along the Golden Triangle (Raj in Delhi, Brijesh in Agra, and Hatesh in Jaipur) were so warm, engaging, and knowledgeable. And our driver for the week, Jasvinder, was always on time, waiting for us with a smile and cold bottles of water. We felt so welcomed and so well taken care of our our 10 days in India. We highly recommend the team at kimkim!

Local specialist: Jay Kajaria

Worth every penny
India | Mar 26 - Mar 30, 2023

C
Cristina P.
Manhattan, NY | Reviewed on Apr 01, 2023

Working with Ravi was a pleasure from beginning to end. He was incredibly patient, helpful, and accommodating while we were planning the trip and making multiple changes to the itinerary. He and his team made for a super smooth experience once we got to India by providing excellent, timely service and making sure they were always available to help with our requests. All the guides, local representatives and drivers we worked with were very professional and always on time. I particularly... read more

Working with Ravi was a pleasure from beginning to end. He was incredibly patient, helpful, and accommodating while we were planning the trip and making multiple changes to the itinerary. He and his team made for a super smooth experience once we got to India by providing excellent, timely service and making sure they were always available to help with our requests. All the guides, local representatives and drivers we worked with were very professional and always on time. I particularly recommend working with Yuvraj, our guide in Udaipur who was super knowledgeable and made for the most memorable experience.
Priya, one of the local representatives, also went above and beyond to take care of us (even after her services were officially over) and managed to arrange a last minute over-night car ride back to Delhi when one of our flights got rerouted due to bad weather.
India can be an overwhelming place for first time visitors like us, so if you want to ensure a smooth experience don’t hesitate to work with Ravi and his team.

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Apr 05, 2023

Dear Christina,
Many Thanks for your kind words!

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience with Active India Holidays. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!

Let us know if we can do anything else for you

Thanks
Ravi

Had an incredible trip to India! Jay was very...
India | Mar 6 - Mar 12, 2023

Celeste
Celeste H.
Tustin, CA | Reviewed on Mar 21, 2023

Had an incredible trip to India! Jay was very attentive and listened to my needs to build an incredible itinerary for me. He was even able to include a celebration on Holi for me to attend (when people would normally not be working) which was much appreciated and a once in a lifetime experience! My trip overall was the perfect balance of activity highlights and downtime. As a solo traveler I felt safe at all times. Had great tour guides and drivers and attentive staff greeting me and making... read more

Had an incredible trip to India! Jay was very attentive and listened to my needs to build an incredible itinerary for me. He was even able to include a celebration on Holi for me to attend (when people would normally not be working) which was much appreciated and a once in a lifetime experience! My trip overall was the perfect balance of activity highlights and downtime. As a solo traveler I felt safe at all times. Had great tour guides and drivers and attentive staff greeting me and making sure I had everything I needed at each new destination. Absolutely an effortless and seamless experience! Can’t wait to book another Kim Kim adventure soon :)

Local specialist: Jay Kajaria

HIgh praise for an amazing team!
India | Feb 4 - Feb 12, 2023

Claire
Claire S.
United Kingdom | Reviewed on Mar 18, 2023

I cannot praise the KimKim team enough. From the very start when we were planning our trip, Ravi was not only hugely helpful, but exceptionally flexible and understanding, making multiple changes to the itinerary. Ravi was always super quick in responding to our queries.
Throughout the trip the local guides and our driver looked after us beautifully. Guides were not only knowledgeable but fun and flexible, responding to the needs of the group. Would particularly pick out Jay in Delhi... read more

I cannot praise the KimKim team enough. From the very start when we were planning our trip, Ravi was not only hugely helpful, but exceptionally flexible and understanding, making multiple changes to the itinerary. Ravi was always super quick in responding to our queries.
Throughout the trip the local guides and our driver looked after us beautifully. Guides were not only knowledgeable but fun and flexible, responding to the needs of the group. Would particularly pick out Jay in Delhi who changed the whole of the itinerary for our second day based on the what the group had enjoyed on the first. Our lovely driver Vijay who got us safely across Rajasthan and again nothing was too much trouble
Finally the team back in the office (Priya, Raj and of course the amazing Ravi) were superb during the trip, checking in with us and making sure everything was working like clockwork. They even managed to book extra hotels/cars/trains for us at very short notice THANK YOU THANK YOU THANK YOU!!! We will be booking with you again
I have

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Mar 24, 2023

Dear Clare,
Many Thanks for your kind and nice words. It really means a lot and gives us encouragement to do better in future. We will also eagerly wait to host your next trip to India with us soon.

Thanks
Ravi

Exceptional service ! Thank you!
India | Feb 20 - Mar 2, 2023

Z
Zhenya S.
Bulgaria | Reviewed on Mar 10, 2023

Let's start from the beginning :)

I use KimKim for a while and had no doubt that I will use it again for India and Nepal trip.
Then I found Bespoke India Holidays and Jay :)
I can describe in a few words the service - fast , trustworthy, safe, exceeded my expectations as an agent.
The holiday was organised for may parents-in-low. They travel a lot and have high expectations.
Their opinion after the trip is:
- amazing planning
- exceptional guides. Especially in Nepal.
- great... read more

Let's start from the beginning :)

I use KimKim for a while and had no doubt that I will use it again for India and Nepal trip.
Then I found Bespoke India Holidays and Jay :)
I can describe in a few words the service - fast , trustworthy, safe, exceeded my expectations as an agent.
The holiday was organised for may parents-in-low. They travel a lot and have high expectations.
Their opinion after the trip is:
- amazing planning
- exceptional guides. Especially in Nepal.
- great hotels
- great service
- secure / safe and worth every second of the trip

Thank you, Jay for you help and support :)

Warm Regards,
Zhenya

Activity Reviews
Free time in New Delhi
New Delhi
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Sightseeing Tour of Delhi
New Delhi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
New Delhi – Kathmandu (Flight departs at 12:25 and arrives at 14:25)
Nepal
Quality of Experience
Guides, Drivers and Staff
Transport
Kathmandu Sightseeing - Pashupatinath, Boudhanath, Bhaktapur Durbar Square
Kathmandu
Quality of Experience
Guides, Drivers and Staff
Transport
Kathmandu Sightseeing - Patan, Swayambhunath, Kathmandu Durbar Square
Kathmandu
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Agra Sightseeing
Agra
Quality of Experience
Guides, Drivers and Staff
Transport
Mughal Heritage Kachhpura Village walk with high tea
Agra
Quality of Experience
Guides, Drivers and Staff
Transport
Old Agra City Tour
Agra
Quality of Experience
Guides, Drivers and Staff
Transport
Agra – Jaipur (via Fatehpur Sikri)- (240 km- 5 to 6 hours by car)
India
Quality of Experience
Guides, Drivers and Staff
Transport
Jaipur Sightseeing tour
Jaipur
Quality of Experience
Guides, Drivers and Staff
Transport
Jaipur to New Delhi - 5 to 6 Hours by car
India
Quality of Experience
Guides, Drivers and Staff
Transport
Tour of Akshardham and Lotus Temples
India
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Jay Kajaria

India is always interesting and the people are very nice. Kimkim's trip is very diverse and Kimkim's staff is very attentive
India | Feb 23 - Mar 7, 2023

joseph
joseph l.
Israel | Reviewed on Mar 09, 2023

We had different guides, the best among them was the guide in MADURAI with the visit to the Meenakshi Amman Temple. read more

We had different guides, the best among them was the guide in MADURAI with the visit to the Meenakshi Amman Temple.

Hotel Reviews
Francis Residence

HOME STAY is clean, cozy, with good staff and delicious food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clouds Valley
Munnar, Kerala
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel PepperVine
Thekkady, Kumily, Kerala
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Abad Whispering Palms
Kottayam, Kumarakom, Kerala

The site, the service, the people, the staff everything was wonderful. And the exemplary cleanliness must be noted

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Houseboat
Authenticity & Character
Location
Staff
Cleanliness & Comfort
JC Residency
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Madurai Sightseeing
Madurai

The temple and the guide to the temple was fascinating

Quality of Experience
Guides, Drivers and Staff
The driver was excellent and very pleasant, but the communication with him was partial. The accent did not allow such good communication.
Transport
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Mar 14, 2023

Dear Joseph,
Thank you for your valuable feedback about hotels and Guides. We take great pride in our work, and our sincerest hope is that it helps each one of our customers to have a memorable Journey in India. Your feedback has demonstrated that it does, and we appreciate you letting us know.

We look forward welcoming to India in near future.

Thanks
Ravi

Trip of a Lifetime!
India | Feb 4 - Feb 12, 2023

Emma
Emma W.
United Kingdom | Reviewed on Feb 18, 2023

Six of us wanted to see the highlights of Rajistan and Ravi put together a bespoke tour for us over 8 days. We have just finished our whirlwind tour and what an amazing experience; so
Many wonderful sights and sounds, Brilliant local guides who brought everything to life providing detailed history and description of what we’re seeing. Our driver was really friendly and stayed with us for the whole week looking after us and taking us from place to place. When two our our party were... read more

Six of us wanted to see the highlights of Rajistan and Ravi put together a bespoke tour for us over 8 days. We have just finished our whirlwind tour and what an amazing experience; so
Many wonderful sights and sounds, Brilliant local guides who brought everything to life providing detailed history and description of what we’re seeing. Our driver was really friendly and stayed with us for the whole week looking after us and taking us from place to place. When two our our party were unwell, Ravi helped rearrange accommodation at the last minute for us. Communication was excellent and very timely . Thanks so much Ravi from us all - we certainly had a trip we will all remember for a very long time!

Hotel Review
Dera Rawatsar
Jaipur

I loved this hotel. Tastefully and beautifully decorated in an interestingly historical style with helpful and friendly staff. A little oasis of calm in Jaipur.

Authenticity & Character
Location
Characterful
Staff
Very helpful
Cleanliness & Comfort
Activity Reviews
Old Delhi Sightseeing
Delhi
Delhi - Food Walk
Delhi

Great opportunity to try lots of different local delicacies!

Full Day Delhi Sightseeing
Delhi

A great way to see Delhi highlights especially if short on time with a wonderful guide who gives you insights into what you are seeing.

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Mar 03, 2023

Dear Emma,
Thank you so much for taking out time and posting your trip feedback. I am pleased to hear that you and your friends had nice time in India and have enjoyed the trip . Guest feedback is of paramount importance to us, as it helps us to improve our services where ever required and also motivates me and my team to work harder in making our guests India holiday a lifetime memorable experience.

We would love to welcome you again next time for another India experience,

Warm Regards,
Ravi

All you could ask for.. and more.
India | Jan 21 - Jan 29, 2023

Alison
Alison B.
United Kingdom | Reviewed on Feb 17, 2023

Ravi was extremely helpful in sorting out our 8 day trip between Mumbai and Delhi. He arranged for 4 different hotels, excellent guides and all transport. We never felt alone, although we also enjoyed the intrepid nature of moving from place to place. We saw fantastic temples in Khajuraho and Bhopal. The safaris were all good (although the lack of wildlife is a reality). Our drivers did their utmost to find a tiger- and we finally got lucky. Our train trips were fun, and the drivers taking... read more

Ravi was extremely helpful in sorting out our 8 day trip between Mumbai and Delhi. He arranged for 4 different hotels, excellent guides and all transport. We never felt alone, although we also enjoyed the intrepid nature of moving from place to place. We saw fantastic temples in Khajuraho and Bhopal. The safaris were all good (although the lack of wildlife is a reality). Our drivers did their utmost to find a tiger- and we finally got lucky. Our train trips were fun, and the drivers taking us from location to location were an absolute treat. A professionally run trip from beginning to end. Ravi was contactable throughout. Exactly what we wanted.

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Mar 03, 2023

Dear Alison,
Many thanks for taking out time and sharing your nice feedback. I am happy to hear that you and your friends have enjoyed the tour. we look forward to welcome you on your next India holiday in another part of our diverse and vibrant country!

Stay happy and healthy,

Best Regards,
Ravi

An amazing holiday
India | Feb 4 - Feb 12, 2023

Sarah
Sarah M.
United Kingdom | Reviewed on Feb 13, 2023

From start to finish, Ravi and his team were totally professional and gave an excellent service. Six of us were on the tour that Ravi organised for us and the itinerary was varied and perfectly adapted to meet with our requests. A lovely combination of visiting famous sites with getting to know the cities and visiting local craftsmen. The minibus was comfortable and our driver was kind and considerate, always making sure the bus was spotlessly clean in the morning and that the cool box was... read more

From start to finish, Ravi and his team were totally professional and gave an excellent service. Six of us were on the tour that Ravi organised for us and the itinerary was varied and perfectly adapted to meet with our requests. A lovely combination of visiting famous sites with getting to know the cities and visiting local craftsmen. The minibus was comfortable and our driver was kind and considerate, always making sure the bus was spotlessly clean in the morning and that the cool box was full of bottles of water. Our guides in each city were interesting and incredibly knowledgeable; we leant so much from these men and appreciated their humour and friendliness. The hotels were clearly well chosen - clean, boutique style places that were well run with polite and helpful staff. Unfortunately, we suffered some ill health during our visit, but Ravi and his team went out of their way to make sure they were comfortable and made arrangements for them to travel on to meet the rest of the group when they were fit and well.
I will certainly be using KimKim for my next holiday in India!

Hotel Reviews
Devi Bhawan
Jodhpur, Rajasthan

Spacious, clean rooms in beautiful, lush gardens. The pool area was perfect for relaxing and the food was delicious.

Authenticity & Character
The beautifully decorate rooms and the lush, verdant gardens
Location
Staff
Cleanliness & Comfort
Hotel Udman Ferns N Petals
New Delhi, Delhi

Helpful staff, clean comfortable rooms. Excellent breakfasts

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dera Rawatsar
Jaipur

Such friendly and helpful staff. A hotel full of character and charm. A varied dinner menu and excellent breakfasts.

Authenticity & Character
Location
It is in the centre of town - perfect for exploring the markets but quite noisy at night
Staff
Cleanliness & Comfort
Chandelao Garh
Jodhpur, Rajasthan

What a treat - this hotel in the middle of nowhere was quiet and clean with beautiful outside sitting areas and a lovely pool. A co-operative is part of the set up where women make beautiful bags from offcuts of cotton which they profit from by selling. As well as sewing, they spend an hour each day leaning to read and write. because of the location, you have to eat in the hotel - the choice was limited but delicious.

Authenticity & Character
Location
off the beaten track
Staff
Cleanliness & Comfort
Kotra Haveli
Udaipur, Rajasthan

The rooms were quite small and the bathrooms could have done with a bit of updating. The beds were very comfortable. The rooftop restaurant was a bit soulless and breakfast was disappointing. However, the food we ate in the evening was delicious.

Authenticity & Character
It felt a bit sad - could do with some sprucing up
Location
Great location in the heart of the old town. Can only be reached by rickshaw and the little streets were hazardous with traffic
Staff
The chef was absolutely charming
Cleanliness & Comfort
Activity Reviews
Rajasthani Folk Dance Cultural Evening
Udaipur

Such fun. Great atmosphere. It was lovely to see some traditional Indian entertainment

Quality of Experience
Guides, Drivers and Staff
Old Delhi Sightseeing
Delhi

The Red Fort was stunning to look at and our visits to the temples was made so much more enjoyable because of the amazing knowledge of our guide. We got to learn so much about Indian religion, culture and history.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Delhi Sightseeing
Delhi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Delhi - Food Walk
Delhi

Lovely to be taste authentic street food that you knew was safe to eat!

Quality of Experience
Guides, Drivers and Staff
Transport
New Delhi Sightseeing
Delhi

Really enjoyed the trip to the house where Gandhi spent his last days. Fascinating insight into the Indian marriage system from our lovely guide

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Heritage Walk through Lodhi Garden
Delhi

A time for some peace and tranquillity

Quality of Experience
Guides, Drivers and Staff
Transport
Delhi - Jaipur
Jaipur

It's a long journey and the jeep safari was a real disappointment

Quality of Experience
Food
Guides, Drivers and Staff
A guide who knew what he was talking about on the jeep safari - he hadn't got a clue
Transport
Jaipur Sightseeing Tour Including Nahargarh Fort
Jaipur

The fort was amazing, and again, our guide was superb

Quality of Experience
Guides, Drivers and Staff
Transport
Jaipur - Jodhpur (5-6 hrs drive)
Jodhpur

It's a long journey - but it has to be done. You wouldn't really describe it as amazing because it isn't. BUT, it's made as comfortable as possible by being in a very comfortable minibus

Transport
Tour of Mehrangarh Fort and Jaswant Thada
Jodhpur

Another brilliant guide, another fascinating day

Quality of Experience
Food
The street food we tasted was delicious
Guides, Drivers and Staff
Transport
Udaipur Sightseeing
Udaipur

Perhaps I was a little bit cultured out by the time we got here; but the palace was interesting to see and I loved the boat trip out to the island. Enjoyed seeing the artisan painters.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Mar 03, 2023

Dear Sarah,
Thank you so very much for your nice and kind feedback. We are very happy to hear that you and your friends had nice and enjoyable time in India. I must also thank you for your active participation in finalizing the itinerary and other details. You all have been very kind , while appreciating every effort put by me and my team in making your holiday experience memorable. It has been a real pleasure for us to make ground arrangements for you holiday tour.

We look forward to welcome you again in India for another experience ,

Best Wishes,

Ravi

Incredible India and KimKim
India | Jan 20 - Jan 29, 2023

Susan
Susan L.
Boise, ID | Reviewed on Feb 02, 2023

This was my fourth visit to India but the first for my daughter. It was my pleasure to re-visit sights I had seen before and to experience them with her. KimKim and our local specialist, Ravi, helped build a trip that provided opportunities to see the best of the Golden Triangle and Varanasi. Each place we visited we had an experienced local guide and in each location the guides provided us with rich experiences that made our visit memorable.
in addition to the most famous sights in... read more

This was my fourth visit to India but the first for my daughter. It was my pleasure to re-visit sights I had seen before and to experience them with her. KimKim and our local specialist, Ravi, helped build a trip that provided opportunities to see the best of the Golden Triangle and Varanasi. Each place we visited we had an experienced local guide and in each location the guides provided us with rich experiences that made our visit memorable.
in addition to the most famous sights in Jaipur, our guide, Virendra, showed us the vegetable and flower markets and beautiful local temples.
In Fatehpur Sikri and Agra, our guide, Raju, gave us insight into the reign of the Mughal Empire.
In Varanasi, we were able to experience sunrise on the Ganges and enjoyed the festivities on Republic Day. Our guide provided us with the best seats for Aarti on the Ganges.
In Delhi, we enjoyed the major attractions and our guide, Jitendra, took us for a wonderful walk in Old Delhi which was a highlight.
Our driver, Vijay Singh, was with us through our trip. From the moment he picked us up until we left for home, he took very good care of us. He was professional, courteous, prompt and entertaining. He was always ready to answer any question we had along our journey.
KimKim and Ravi managed to take our list of must do's and make them a reality. They provided us with knowledge that helped us hone our ideas into a workable plan. We would highly recommend their services to anyone considering a bespoke travel experience.

Hotel Reviews
Alsisar Haveli
Jaipur

Well maintained, good service, location was good and we enjoyed our breakfasts there very much. Our only regret was that we could not use the pool because the weather was too cold!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Oberoi Amarvilas
Agra

A beautiful hotel with amazing Taj Mahal views. Impeccable service, lovely decor.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Pride Plaza Aerocity
Delhi

Convenient location -- next to entertainment and dining.

Authenticity & Character
It was a basic airport property
Location
Staff
Cleanliness & Comfort
The hotel had a very odd smell--there were signs of deferred maintenance throughout the hotel
Brijrama Palace
Dashashwamedh, Uttar Pradesh

LOCATION! Historic hotel with incredible service. Truly a special place. There were so many perks to staying here, special snacks in room, free high tea daily, free henna tatoos, free yoga, traditional dance performance...

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taj Palace Delhi
New Delhi

Good location, beautiful modern luxury hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrival Delhi and Drive to Jaipur
Jaipur

Great service by entertaining driver, Vijay Singh. The long drive was made enjoyable because he clearly loves his work and his country.

Quality of Experience
Guides, Drivers and Staff
The staff at Active India was helpful, polite and when we encountered a small glitch they were proactive and really quick to work out a solution. Guides were all very good--each one was able to show me something or tell me something new. Since I have visited India three times before that is not an easy task. Our driver, Vijay Singh, was such a joy to be around. He always was making sure we were comfortable, he helped us capture the best photos along the way, he found delicious meals on the road and in the cities we visited. He answered all of our questions about life in India, the customs and the people. The trip was enhanced by the time we spent in his car. We appreciated his command of English.
Transport
The car was immaculate and comfortable.
Jaipur Sightseeing Tour Including Nahargarh Fort
Jaipur

Traveling with a guide and driver helps make sightseeing very efficient. This allows for seeing lots of sights (and there are many in Jaipur!) Also, the guide and driver know how to group activities so no time is wasted.

Quality of Experience
Guides, Drivers and Staff
Transport
Jaipur Exploration
Jaipur

We were able to see several temples and learned so much. Also, we were able to see the local markets and experience street food. These are activities made much richer when you have a local guide and driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Jaipur - Agra via Abhaneri and Fatehpur Sikri
Agra
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Taj Mahal at Sunrise and Drive to Delhi
Agra
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Delhi to Varanasi (Indigo Flight - 10:55/12:25 Hrs)
Varanasi

Indigo is a great airline--good service.

Quality of Experience
Guides, Drivers and Staff
Transport
The driver and the person who accompanied us to the hotel were very good. It was nice to have an English speaker take us on the boat to the hotel. We could have managed it but this was an added benefit.
Varanasi Sightseeing With Sarnaath
Varanasi

Great experience--walk in the old city, seeing Banaras University and enjoying the Republic Day celebrations. Sarnath was wonderful to see. We also enjoyed the Aarti on the Ganges.

Quality of Experience
Guides, Drivers and Staff
Transport
Varanasi - Delhi (Flight - 12:55/ 14:30 Hrs)
Delhi
Quality of Experience
Guides, Drivers and Staff
Transport
Delhi Sightseeing
Delhi
Quality of Experience
Guides, Drivers and Staff
Transport
Delhi Sightseeing and Departure
New Delhi International Airport (DEL)
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Feb 12, 2023

Dear Susan
Thank you so much for taking out time and leaving your valuable holiday feedback . We are pleased to hear that you have enjoyed the holiday and we have met your expectations in delivering services of our guides, drivers , quality of accommodation and designing your tour . This would undoubtedly inspire other travellers. We look forward to welcome you again in India and design another experiential trip for you .

Best regards
Ravi

Great trip, unforgettable experiences and per...
India | Dec 16 - Dec 30, 2022

Aleksandar
Aleksandar P.
Portage, IN | Reviewed on Jan 26, 2023

Great trip, unforgettable experiences and perfect organization by Jay and Bespoke Team.

Spent a whole day in Delhi . The highlight were Chandni Chowk, or ‘the Moonlight Square', with the amazing rikshaw ride and visit to Qutub Minar.
Spent two days in Varanasi. Our guide Mr Singh did a fantastic job showing us all temples and finding the best seats for us during the Aarti.
Agra - our guide Brijesh Joshi did a phenomenal job introducing us to Taj Mahal and everything that Agra has to... read more

Great trip, unforgettable experiences and perfect organization by Jay and Bespoke Team.

Spent a whole day in Delhi . The highlight were Chandni Chowk, or ‘the Moonlight Square', with the amazing rikshaw ride and visit to Qutub Minar.
Spent two days in Varanasi. Our guide Mr Singh did a fantastic job showing us all temples and finding the best seats for us during the Aarti.
Agra - our guide Brijesh Joshi did a phenomenal job introducing us to Taj Mahal and everything that Agra has to offer. The best thing was visiting a local village, not far from Taj Mahal. What an experience!
Ranthambore National Park - this was something that I had been waiting my whole life. Seeing a tiger in the nature, just couple feets away from you is a once in a lifetime event. This is the MUST see if you are visiting Golden Triangle.
Finally Jaipur - the purple city. Fantastic guide Mr. Ajit Singh. We really enjoyed seeing sites in this city.

I have to say one thing. We had the best driver ever. Mr. Balbir Singh Rana was an absolute dream of a driver and we could not thank him enough for making this trip perfect. He was always smiling, so peaceful, pleasant and calm while navigating the insanity of Indian driving/traffic/animals and all forms of transportation found on the roads. He kept the car clean and guided up to wonderful rest stops while en route to all the sights.

Hotel Review
Taj Palace Delhi
New Delhi

Fantastic stay and great service. Food is just amazing.

Authenticity & Character
Location
Staff
Local specialist: Jay Kajaria

A very pleasant trip
India | Dec 25 - Jan 3, 2023

V
Victor R.
Mexico | Reviewed on Jan 23, 2023

A very pleasant trip, made all the more pleasant by all of the attention given to us by our local, Ravi Tickoo and Active India.

Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Jan 24, 2023

Dear Victor,
I really appreciate you taking the time to comment. This would undoubtedly inspire other travellers. We hope you decide to visit our region of the world again, it would be a pleasure for us to maintain our relationship with you and meet your travel needs.

Best regards
Ravi

3 night, 4 day Dehli Agra trip
India | Jan 11 - Jan 14, 2023

R
Reinardt S.
South Africa | Reviewed on Jan 19, 2023

Was met in Dehli, on time, well spoken meet agent and friendly driver Lall.
Our Guide for Delhi was Samar, very pleasant and well spoken gentlemen, we saw all the sites we wanted to see and some hidden gems. Samar was very knowledgeable about the the Indian history and all the monuments. We really enjoyed our time with him. Samar also assisted us with what foods to eat and how to eat them👍🏽.

We then had a new guide for Agra. Ajay was also very accommodating and got us some real bargains... read more

Was met in Dehli, on time, well spoken meet agent and friendly driver Lall.
Our Guide for Delhi was Samar, very pleasant and well spoken gentlemen, we saw all the sites we wanted to see and some hidden gems. Samar was very knowledgeable about the the Indian history and all the monuments. We really enjoyed our time with him. Samar also assisted us with what foods to eat and how to eat them👍🏽.

We then had a new guide for Agra. Ajay was also very accommodating and got us some real bargains at the market, our time was short in Agra so it did feel a bit rushed but no fault of the guide.

Overall we where very pleased with the Claridges hotel in Dehli. We had a poor night at the Crystal Savor as kids were running in the corridor until 1am and had the television on full blast the entire night. We did contact hotel management which did not solve the situation.

Hotel Reviews
The Claridges
New Delhi

Great facilities, although bathroom in rooms need a upgrade

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bathrooms
Crystal Sarovar Premiere
Agra
Authenticity & Character
Location
Staff
Could not sort out noise at night
Cleanliness & Comfort
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Jan 20, 2023

Dear Reinardt,
Glad to read your review. Thank you for your kind appreciation, especially for your Delhi and Agra guide. You have written beautifully and this would surely encourage other intending travellers.

It would be an honor for us to have this continued association with you and fulfill your travel needs whenever you plan to travel to our part of the world again. Please do keep us in your thoughts.

In the meantime, I send your way my best wishes.

Kind regards,
Ravi

Top notch!
India | Jan 1 - Jan 5, 2023

S
Sara B.
Shaw, DC | Reviewed on Jan 11, 2023

Trip organize Ravi and trip liason Ajay were top notch! They made our trip extremely memorable and perfect in every way. Can’t recommend KimKim and Active India enough. read more

Trip organize Ravi and trip liason Ajay were top notch! They made our trip extremely memorable and perfect in every way. Can’t recommend KimKim and Active India enough.

Hotel Review
The Oberoi Delhi

The best hotel I’ve ever been to

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Jan 12, 2023

Dear Sara,
Greetings and good wishes !!
Thank you so much for taking the time to provide feedback. Your feedback is greatly valued and important to us. We appreciate your kind and encouraging words. It would be a privilege for us to design and serve your India trip.
Kind regards,
Ravi

Golden Triangle - India Trip was 10/10
India | Jan 1 - Jan 5, 2023

Meghan
Meghan F.
Ithaca, NY | Reviewed on Jan 09, 2023

Our trip to India in the Golden Triangle (Delhi, Agra, and Jaipur) was amazing. Leading up to and throughout the trip, our local specialist Ravi Tickoo was attentive and friendly. He answered right away whenever we had a question and helped us plan a trip perfectly catered to our group. Our tour guide, Ajay Gupta, was the best! He was knowledgeable, flexible to our needs and wants throughout the trip, and all around fun to be around. I would recommend kimkim to anyone and can't wait to plan... read more

Our trip to India in the Golden Triangle (Delhi, Agra, and Jaipur) was amazing. Leading up to and throughout the trip, our local specialist Ravi Tickoo was attentive and friendly. He answered right away whenever we had a question and helped us plan a trip perfectly catered to our group. Our tour guide, Ajay Gupta, was the best! He was knowledgeable, flexible to our needs and wants throughout the trip, and all around fun to be around. I would recommend kimkim to anyone and can't wait to plan my next trip through them.

Hotel Reviews
The Oberoi Delhi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taj Hotel & Convention Centre, Agra
Agra
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Royal Heritage Haveli
Khatipura, Jaipur, Rajasthan
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrival - Delhi
Delhi
Quality of Experience
Guides, Drivers and Staff
Transport
Old Delhi Sightseeing - Agra
Agra
Quality of Experience
Guides, Drivers and Staff
Transport
Agra - Jaipur
Jaipur
Quality of Experience
Guides, Drivers and Staff
Transport
Jaipur Sightseeing Tour + Village jeep ride
Jaipur
Quality of Experience
Guides, Drivers and Staff
Transport
Jaipur - Delhi - Departure
New Delhi International Airport (DEL)

Three of us left earlier than the rest of our group, and the travel from Jaipur to Delhi for our flight was a little weird. Our driver stopped at one point at a rest stop, but then did not return to the car for half an hour. We had no way to contact him or find him which was off-putting. He eventually came back to the car and the rest of the drive was smooth.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ravi Tickoo
Ravi
Ravi Tickoo
Local specialist in New Delhi | Replied on Jan 10, 2023

Dear Meghan,
Thank you for your kind appreciation. You are so generous in making such a wonderful review. I am glad to know that you enjoyed your India trip.
We hope that we will receive the opportunity to serve your India tour again!!!
Regards
Ravi

AMAZING Golden Triangle, Ranthambore and Varanasi Trip
India | Dec 16 - Dec 30, 2022

M
Maya K.
Atlanta, GA | Reviewed on Jan 08, 2023

Overall FANTASTIC trip!

Jay and the Bespoke Team exceeded our expectations from the moment we landed in India. Simply magical from start to finish and one of the best/if not the best trip we have ever been on!
I am of Indian origin and have traveled several times to Southern India. This was our first trip to the North and my husband/daughter's first trip to India. Jay helped us plan a trip to the Golden Triangle (New Delhi, Agra, Jaipur) + Varanasi and Ranthambore. He was very easy to... read more

Overall FANTASTIC trip!

Jay and the Bespoke Team exceeded our expectations from the moment we landed in India. Simply magical from start to finish and one of the best/if not the best trip we have ever been on!
I am of Indian origin and have traveled several times to Southern India. This was our first trip to the North and my husband/daughter's first trip to India. Jay helped us plan a trip to the Golden Triangle (New Delhi, Agra, Jaipur) + Varanasi and Ranthambore. He was very easy to work with and considered all our requests and concerns. We were met at every location by the company representative who helped us check in, reviewed the itinerary plan and start time. Guides were always early and greeted us each morning.

Driver---BEST DRIVER EVER!! Mr. Balbir Singh Rana was an absolute dream of a driver and we could not thank him enough for making this trip perfect. He was always smiling, so peaceful, pleasant and calm while navigating the insanity of Indian driving/traffic/animals and all forms of transportation found on the roads. He kept the car clean and guided up to wonderful rest stops while en route to all the sights. 

New Delhi--saw the Red Fort, Raj Ghat (Gandhi cremation site), Jama Masjid, Chandi Chowk, Humayun's Tomb and Qutub Minar. Our favorite was the rickshaw cycle ride through the streets of Chandi Chowk. Lunch was excellent at Kwality restaurant.

Varanasi--excellent guide Mr. Singh who took us for a boat ride to see the Ganga Aarti and funeral ghat to experience the cremations. Saw the Aarti from rooftop seating which gave us a great vantage point thanks to Mr. Singh. Really enjoyed the morning boat ride to see life on the Ganges, Lord Shiva temple and walk thru the old streets of Varanasi, Bharat Mata temple, Durga temple, Tulsi Manas temple and especially Sarnath temple/museum and the gorgeous Lion Capital of Ashoka located. 

Agra--excellent guide Mr. Briijesh Joshi. Great trip to the Taj Mahal, Agra Fort, "Baby Taj" and fantastic Mughal Heritage Kachhpura Village walk. Lunch was in a beautiful garden with great food per suggestion of Mr. Joshi. Village walk and view of the Taj from a roof top across the river was a highlight!

Ranthambore--beautiful Sawaii Villas was a stunning hotel we loved staying at. Did 2 safari's (am and evening) and saw the male tiger "Rocky" on our evening safari in zone 4. Hotel gave blankets for the morning safari which was so important as it was freezing. Being in the wild and seeing a bengal tiger was a once in a lifetime experience!

Jaipur--fantastic guide Mr. Ajit Singh! BIG thanks to Ajit for taking us to the Hawa Mahal in the morning with less crowds and the sun shining onto the building facade--got great pics! Saw Amer Fort, Panna Meena ka Kund (stepwell), Jaigarh Fort, Jantar Mantar, City Palace and Nahargarh Fort. Highlight was Dera Amer -- spending time with rescued elephants and lovely organic home cooked dinner. 

Hotel Reviews
Taj Palace Delhi
New Delhi

Fantastic stay at the Taj Palace, New Delhi! Service was great from check-in! Room was clean, spacious, with a great bathroom making it easy to bath kids. Food for breakfast was perfect, so many choices and friendly servers. Best breakfast we had on our 2 wks in India. Will stay again when back in Delhi

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Radisson Varanasi
Varanasi

VERY POOR experience--NOT A 5-STAR HOTEL Stayed for 2 nights in December 2022 for a family trip to India, specifically here to see Varanasi. Hotel check in was challenging, you have limited internet access for devices, and street is not easy to walk to/poor location. Very noisy street all day long. Room: VERY VERY BAD SMELL AND FILTHY. I immediately found hair/dust/other dirt all over the floor. Went to the front desk and they had someone "clean" the room with almost no change--remained dirty. SMELL IS HORRIBLE.... most reminded me of ammonia tat was constant. Very humid in the room, water all over the windows. Had to ask for towels several times even though we were 3 people in the room. Food: Two good on-sight dining options for dinner as we did not want to venture out for food. The breakfast was good as well but service is POOR. You have to find someone for water, coffee and tea. Silverware was dirty and had to find clean ones.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
ITC Mughal
Agra

Beautiful Hotel! Great service and greeting while checking in, escorted to the room and room overall. Clean, quiet and nice rooms. Breakfast was great, lots of choices, good lcoation for visiting the Taj Mahal.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel New Delhi Aerocity Hotel
New Delhi

Stayed here <12h before a flight from Delhi to Chicago Check-in was challenging as there was not a clear line and as it goes in India, people have no sence in forming a cue. Recommend clear markings for lines and cues. Room was nice, clean and perfect for our stay. Only issue was the hair dryer was broken and started to burn my hand and smoke. We called the front desk, had it removed BUT they did not replace one. Food: good luck finding a cheap, quick option. Food buffet was expensive and more than we needed for the quick stay. We ended up going to the little cafe in the lower level but did NOT have a good experience. Lady did not write the order down, got it all wrong, chef was new and did not follow the menu. After discussing with the managers how the $13 hot dog was wrong, he comped a free dessert which our daughter loved. Overall--good for a quick stay before a long flight home

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sawai Vilas
Sawai Madhopur

Gorgeous Hotel...5-star experience!! Just stunning grounds, pool is a dream and designed like a step well, gardens are lush and blooming. Great service on check-in, greeted with such kindness and showed to our room. All meals were amazing, service was excellent and lots of options for adults, vegetarians and kids. Staff made it easy to find our safari guides in the morning and evening. Provided warm blankets for the safari in the AM which was life saving. Rooms: beautiful inside, clean and spacious with lots of storage. Nice out door area for sitting. Only CON was the water was cold and had to call the staff twice to restore warm water. Weather was cold so this was important. Heat in the room was not great either, small space heater did not help much. Overall--really fantastic experience and would highly recommend this hotel! 5- star experience

Authenticity & Character
Location
Staff
Cleanliness & Comfort
ITC Rajputana
Jaipur

Gorgeous Hotel...5-star experience!! Great exerperience with check-in, lobby and refreshments after a long day of travel. Had dinner for Christmas Eve which the hotel did an amazing job putting together. Room was spacious, clean and overall nice. Breakfast had many options and food quality was good. ONLY Negative comment is when going to breakfast, we were twice met with a unfriendly gentleman who did not want to seat us (party of 3) as the only tables he had left were for 6-people or more. And there were 10+ tables like this. I was persistant and he finally left us sit down. Also very hard to order coffee/tea unless you flag down someone. I guess the wait staff want to servce only those who provide large tips.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Jay Kajaria