Kimkim Trip Reviews for Malaysia

4.9
Based on 6 ratings
Read 6 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Amazing Trip
Malaysia | Mar 26 - Mar 31, 2023

Micheline
Micheline F.
Vietnam | Reviewed on Apr 01, 2023

Thank you for a wonderful trip! Jassie, our driver, was terrific. So personable and helpful. We really enjoyed both the river excursion and sea setting. It was wonderful to be taken such good care of - transfers were super efficient and always on time.

Nick did an excellent job of creating an itinerary that suited us. He was incredibly responsive as well - even when we had a question while at Sukau Rainforest Lodge.

The staff at both Sukau River Lodge and Lankayan Dive Resort were all wonderfully helpful and kind. Wendy, the dive master, was especially helpful!

Local specialist: Nick Jansen

KL Trip Planning & Guides were excellent!
Malaysia | Feb 4 - Feb 7, 2023

E
Elizabeth I.
Brockton, MA | Reviewed on Feb 15, 2023

Our guide Jason was wonderful. He suggested additional things to add to our day with him that were fun, interactive, and allowed us to learn more about the Malay culture. He took us to a local restaurant for lunch that was excellent, and suggested a few places for dinner that were also great. Sam was a great guide as well, a bit soft spoken, but very knowledgeable and thoughtful. His botany experience made the trip to the botanic gardens extra special! Many thanks to Nick for all of his... read more

Our guide Jason was wonderful. He suggested additional things to add to our day with him that were fun, interactive, and allowed us to learn more about the Malay culture. He took us to a local restaurant for lunch that was excellent, and suggested a few places for dinner that were also great. Sam was a great guide as well, a bit soft spoken, but very knowledgeable and thoughtful. His botany experience made the trip to the botanic gardens extra special! Many thanks to Nick for all of his help and guidance in planning our trip. Everything went smoothly and it was a great experience!
Elizabeth Irwin

Local specialist: Nick Jansen
Nick
Nick Jansen
Local specialist in Malaysia | Replied on Feb 16, 2023

Hey Elizabeth,

Thanks so much for your kind review. I'm very happy to read you had a wonderful time in Malaysia. I'll pass this feedback on to the guides - they'll be happy to hear it!

Regards,
Nick Jansen

Thank you for planning a seamless trip!
Malaysia | Dec 21 - Dec 28, 2022

Juel
Juel B.
Hong Kong SAR China | Reviewed on Jan 01, 2023

Thank you Theresa, for planning a seamless trip very last minute for me and my daughter to Malaysia. Plus, I greatly appreciate offering alternative itineraries “on the fly” after unexpected weather impacts arose. Each step of the way our drivers and activities were waiting and ready, all very courteous and offering additional advice and insight. Your suggested itinerary met all our touristy goals. This is my second time to use KimKim’s services, I’ll be back soon! read more

Thank you Theresa, for planning a seamless trip very last minute for me and my daughter to Malaysia. Plus, I greatly appreciate offering alternative itineraries “on the fly” after unexpected weather impacts arose. Each step of the way our drivers and activities were waiting and ready, all very courteous and offering additional advice and insight. Your suggested itinerary met all our touristy goals. This is my second time to use KimKim’s services, I’ll be back soon!

Hotel Reviews
Hotel Stripes Kuala Lumpur

Room was very neat and clean. Breakfast buffet offerings were very good. Location was good, quick Grab ride to anywhere we needed to go.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mutiara Taman Negara Resort
Kuala Tahan
Authenticity & Character
The chalet was cute and gave yiu the feeling of sleeping in the jungle, especially as monkeys pounced on the roof.
Location
It was fun to cross the River and feel very secluded from the world.
Staff
Cleanliness & Comfort
Strawberry Park Resort

Their Christmas buffet and Malaysian Santa was very festive for an American away from home at Christmas.

Authenticity & Character
Location
Loved being up on the hilltop with cool breeze and great view from the cozy balcony.
Staff
Cleanliness & Comfort
Activity Reviews
Travel from Kuala Lumpur to Taman Negara via Batu Caves and night trekking
Malaysia

Had to check this off the touristy list … just beware of the monkeys, they were aggressive.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Taman Negara
Taman Negara
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Theresa Unterluggauer

Great trip!
Malaysia | Aug 24 - Aug 28, 2022

P
Priscella C.
Alameda, CA | Reviewed on Sep 09, 2022

Alisha was really helpful in her recommendations and customizing the trip! She also provided timely responses which was appreciated.

The trip overall was great- Hasan was our driver guide and he was so friendly and gave us a great overview of Malaysia's history and areas we visited. He even showed up one day when we didn't expect to see him in order to make sure we got picked up by our other local tour guide. All the pick ups/drop offs went very smoothly. We really enjoyed our time in... read more

Alisha was really helpful in her recommendations and customizing the trip! She also provided timely responses which was appreciated.

The trip overall was great- Hasan was our driver guide and he was so friendly and gave us a great overview of Malaysia's history and areas we visited. He even showed up one day when we didn't expect to see him in order to make sure we got picked up by our other local tour guide. All the pick ups/drop offs went very smoothly. We really enjoyed our time in Teman Nagara, Cameron Highlands, and Penang.

Two minor hiccups-
1) When we checked in at Taman Negara, the resort had listed us as participating in different activities than what we expected on the itinerary: no biggie though, it was easily switched around without extra cost!
2) Our itinerary didn't list what time our dinner was in Penang, and we completely forgot to ask about it. A guide showed up to our hotel and waited for an hour to meet us (which we feel so badly about) but we were already in the town! We didn't make it to the dinner but I'm sure it would have been delicious!

I'd definitely book another trip with KimKim based on this experience!

Activity Review
Visit Mossy Forest
Cameron Highlands

Beautiful place!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alisha Estevez
Alisha
Alisha Estevez
Local specialist in Bali | Replied on Sep 19, 2022

Hello Priscella,

Thank you very much for the great feedback on your trip.

I am very happy that you had a great time and returned home with wonderful memories.

See you soon and best regards,

Alisha

Wildlife safari
Malaysia | Jul 15 - Jul 26, 2018

A
Alison W.
United Kingdom | Reviewed on Jul 28, 2018

An unbelievable trip of a lifetime. Through Kimkim, Sticky Rice we’re able to put together a truly unique experience. Although some details weren’t exactly clear before travelling (some confusion over one accommodation) when I arrived the whole trip ran like clockwork. I can’t recommend Sticky Rice and each of their staff more, and without KimKim I wouldn’t have found them.

Local specialist: Yanti Saman

Borneo trip
Malaysia | Sep 10 - Sep 10, 2017

L
Lola M.
Singapore | Reviewed on Sep 12, 2017

Our guide was well informed but sometimes didn't seem very interested in answering our questions. He was a bit impatient when we wanted to wait to see animals. Otherwise, we loved it!

Local specialist: Yanti Saman
Yanti
Yanti Saman
Local specialist in Sabah, Malaysia | Replied on Sep 22, 2017

Hi Lola,
I'm very sorry that your guide appeared to be uninterested and impatient. I'll be sure to pass your feedback and from there we can improve our services. So thank you for leaving your review, it is much appreciated. Should you decide to come back to Borneo again in the near future, we would look forward to having you!