Kimkim Trip Reviews for Sri Lanka
Highlights:- Our driver- Sigiriya guided to...
Sri Lanka
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May 22 - May 25, 2023
Highlights:
- Our driver
- Sigiriya guided tour
- Traditional meal in Dumballa
- Tea factory tour and tasting in route to Sri Padya
- Guided sunrise hike up Sri Padya
- Free time in Galle
- Hotel Welligama
Recommendations:
- Better communication regarding travel duration (too much time in car)
- More transparency regarding how trip fee is being used (hotels, guides, activities, food, etc.)
- Ensure drivers know best route between destinations (fewer kilometers does not always mean fastest route)
Hello Eric
Thank you so very much for the wonderful review & comments!
Noted your points about areas to improve, appreciate it very much.
I am glad that you enjoyed the vacation in Sri Lanka & truly honored to be your local travel expert who planned your holiday.
Sri Lanka has so much to offer & I invite you to visit Sri Lanka again to discover & explore the beautiful island.
Stay tuned & connected with Kimkim travel !
See you soon in Sri Lanka again !
I remain at your disposal.
Thanks again,
Dhanushka
Don’t hesitate to book with Koon Travels.
Sri Lanka
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May 2 - May 10, 2023
Srilanka is a perfect destination; combining nature, beach, cultural sightseeing with people welcoming you with smiling faces. Dhanushka put together a tailored tour helping us out until and after the booking for a great honeymoon vacation. A special mention also goes to our driver, Kapila -a true gentleman and the best chaffeur/guide. He looked after us and watched out for our well-being throughout the 10 day period. He was always on time and ready when needed. Would definitely recommend. read more
Hello Cenker & Gozde,
Thank you so very much for the wonderful review & comments!
I am glad that you enjoyed the vacation in Sri Lanka & truly honored to be your local travel expert who planned your holiday.
Sri Lanka has so much to offer & I invite you to visit Sri Lanka again to discover & explore the beautiful island.
Stay tuned & connected with Kimkim travel !
See you soon in Sri Lanka again !
I remain at your disposal.
Thanks again,
Dhanushka
An amazing country, with amazing people, and unique culture!
Sri Lanka
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Apr 23 - May 1, 2023
We had an amazing time in Sri Lanka. Dhanushka has been an amazing help in planning the trip, and he was always reachable and responsive, he made sure to make regularly check-up on us, and accommodating to every request we had.
Our guide and chauffeur Priyantha was also great, he was very flexible in accommodating our asks, and he always suggested ways and activities we can enhance our trip, he was also very knowledgeable of Sri Lanka’s history and culture, and of the best rest-stops and... read more
Hello Sulaiman,
Thank you so very much for the wonderful review & comments!
I am glad that you enjoyed the vacation in Sri Lanka & truly honored to be your local travel expert who planned your holiday.
Sri Lanka has so much to offer & I invite you to visit Sri Lanka again to discover & explore the beautiful island.
Stay tuned & connected with Kimkim travel !
See you soon in Sri Lanka again !
I remain at your disposal.
Thanks again,
Dhanushka
Stunning, reliable, unforgettable, wonderful
Sri Lanka
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Feb 5 - Feb 19, 2023
Our trip was breathtaking....We were met at the airport in the middle of the night by Ruwan who was to be our fantastic, knowledgable and generous driver and guide throughout our 16 day trip. I highly recommend to ask for him specifically. He made sure entries into all the sites went smoothly and he was a safe and careful driver on very tricky roads. We were greeted at the hotel at 3am with fresh juice and a lovely hotel team. Next morning we met Ishan who was our amazing guide as well,... read more
Hello Kyla,
How are you doing?
It is great that you have had a fantastic time in Sri Lanka with us. It was a great honor to us, it was lovely to had a chat with you at the hotel on your last day in Sri Lanka.
Please feel free to kim kim for any other future travel requirement as our team of specialist around the world are geared to serve our best.
Cheers!!!
Yasantha
Amazing trip in Sri Lanka!
Sri Lanka
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Nov 29 - Dec 4, 2022
We had an amazing trip and were able to see so much in five days with a full itinerary. Our driver guide Kapila was an amazing driver and we always felt very safe. He also went out of his way to give us all the great and special experiences we wanted to make this a most memorable trip. Our tour operator Dhanushka was very professional and accommodating and helpful in order to make sure we received the best trip possible with the most positive and enjoyable experiences. Very well planned five... read more
Hello Meghan,
Thank you so very much for the wonderful review & comments!
I am glad that you enjoyed the vacation in Sri Lanka & truly honored to be your local travel expert who planned your holiday.
Sri Lanka has so much to offer & I invite you to visit Sri Lanka again to discover & explore the beautiful island.
Stay tuned & connected with Kimkim travel !
See you soon in Sri Lanka again !
I remain at your disposal.
Thanks again,
Dhanushka
Our guide was the absolute best. We were so l...
Sri Lanka
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Jan 20 - Feb 3, 2022
Our guide was the absolute best. We were so lucky to have him and all arrangements were as promised Everything went very smoothly and could not have asked for more. The people at all the hotels were so kind and couldn’t do enough for us. The whole experience was amazing. read more
Hello Elizabeth,
Thank you so much for your lovely review. It was an honor for us to be your service provider in Sri Lanka. We have well noted your feedback on the hotels, we will share the same with them in order to look into the areas that need improvements.
Cheers!!!
Yasantha
Round trip during corona
Sri Lanka
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Aug 13 - Aug 28, 2021
We did a 2 weeks round trip of Sri Lanka with KimKim. Everything was perfectly organized by our agent Yasantha. Our driver Denver was the best. Very good and safe driver. He showed us all the special places and hidden waterfalls, knows the good local restaurants and the best Nature Guides. There was daily follow up between Yasantha and Denver to make sure everything went ok. Even when we wanted to make changes to the trip, Yasantha arranged it immediately. When another lockdown was announced... read more
Hi Sabine & Freddy,
Thank you so much for your lovely feedback on your experiences with us in Sri Lanka. We are delighted to hear that you had a fantastic tour in Sri Lanka during the pandemic lockdowns. It was always our duty to take care of every single need to make sure that you have a great travel experience in Sri Lanka.
Thank you for bearing the sudden changes of the routes with us due to the imposed lockdowns which was beyond our control, your kind adaption of the changes was... read more
We had an amazing trip to Sri Lanka. Mohit, ...
Sri Lanka
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Feb 27 - Mar 4, 2020
We had an amazing trip to Sri Lanka. Mohit, our agent, was very attentive to our requests and planned a great schedule for us. All arrangements including hotels, transportation and sightseeing trips were wonderful. Our guide and driver, Mr Assange, was really good, a careful driver but engaging and reliable. We will definitely be using KimKim again.
Kudos to the Lanka Kim Kim Team
Sri Lanka
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Feb 9 - Feb 27, 2020
We were delighted with our Sri Lanka trip. The organization was great and when we were dissatisfied with one of our hotels, Yasantha quickly made alternate arrangements that were perfect. Our guide/driver, Kumar added to the overall enjoyment of our visit to Sri Lanka. He is an excellent reflection on the Kim Kim operation, along with Yasantha.
There are too many highlights to cover. We REALLY enjoyed the Horton Plains hike; and, of course, Sigiriya, and the cave temples of Dambulla.
Hello Barry,
Thank you very much for your valuable feedback. It was an honour for us to be your service provider in Sri Lanka. We believe that it is our duty to look after our valued guests when they are in Sri Lanka and to make it a home away from home and become a family away from family.
All our drivers and guides are well qualified and trained to look you after when you are on tour and deliver the best services to exceed your expectations, Kumar is one of our well trained best drivers... read more
Very enjoyable, well planned and executed trip.
Sri Lanka
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Feb 3 - Feb 12, 2020
Our guide/driver LaLa was very professional, always on time and drove with great care. The hotels recommended were excellent throughout. We restricted ourselves to the southern part of Sri Lanka which worked well for us as distances between our stops were short but take a long time. We spent a long time sitting in the car where every town looked the same. Sri Lanka is very green and surprisingly to us very clean unlike other similar countries. The people throughout were fabulous, happy... read more
Hi Neville,
Thank you for very much for your lovely feedback and I'm happy to hear that you enjoyed the tour in Sri Lanka.
Please do spread your words to family and friends to visit our beautiful country.
Best Regards,
Shalindra
Great trip and guide and local people who pro...
Sri Lanka
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Jan 29 - Feb 6, 2020
Great trip and guide and local people who provided services as per the plan
Hotels all good with one exception on the last night when a local disco partied all night preventing sleep. This should have been known easily by Kim Kim with a little bit of research into reviews of the hotel by other people. This hotel should NOT be used again. Very disappointed that our trip conclude on this sour note
Hi Robert,
Thank you for your feedback about the guide and local people with the services. I'm sorry about the situation you had to face during your last night where a party was happening outside the hotel. We will make sure not to promote this hotel for our future clients due to this experience we had to face.
Please do spread your good memories with your friends and family .
Thanks,
Shalindra
Beautiful Trip to Sri Lanka
Sri Lanka
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Jan 3 - Jan 10, 2020
Trip was great, the country is beautiful. we saw many beautiful spots. we had a very good time based on the itinerary that we had customized. Sigiriya rock, Dambulla cave, Cutlural dance show. Yala National Park was amazing. The tracker and naturist were very good and made us see mostly all animals. We saw Leopards, Sloth bear, Tusk Elephant, Crocodile, lots of Birds, Peacock, Land monitor, Deer, Eagle, etc. Then we went to Mirissa and saw the Blue Whale, it was so beautiful. We took a ride... read more
Hello Harsha,
Thank you very much for your lovely comment and it was always our duty to make your stay a remarkable one. You have captured nice shots covering the entire trip, probably we can use them in our future itineraries if you do not mind.
Your comment on every single point is very well noted, we will do our best to cater to all our future clients in a way that they will cherish their experiences throughout the lifetime. Your concern on the vehicle is well noted, the situation may be... read more
This was my first experience with KimKim and ...
Sri Lanka
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Jan 4 - Jan 16, 2020
This was my first experience with KimKim and it resulted in one of the best trips I have ever taken. Our guide on the ground Nathantha was fantastic. He was very responsive and made sure that we were comfortable and safe at all times. All of the places he took us to were great. He understood what we wanted and did his best to make sure we got it. For example, we told him we were really interested in elephants and he hired an extraordinary man with a jeep that took us into the jungle and made... read more
I arranged my trip with Bilal not Yasantha. ...
Sri Lanka
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Dec 22 - Jan 5, 2020
I arranged my trip with Bilal not Yasantha. Arrangements for my trip was good. Not perfect only because initially Yasantha never returned my calls. Bilal was good but also not great at returning calls. Bilal did a good job planning my trip. Once I got to Srilanka my driver was excellent. Excursions and hotels were great also.
Hello Segal,
Thank you very much for your feedback on our services, it was an honour to be your service provider in Sri Lanka. It is great to hear that you have enjoyed the trip to Sri Lanka and have a wonderful time here. The pictures of your experiences & encounters look great, hope you do not mind if I use them in our itineraries.
With regard to returning calls, I apologise for delays in getting back you, the reason for the delays of the phone calls due to the time difference and the... read more
Trip to wonderful Sri Lanka with disappointing travel company
Sri Lanka
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Dec 21 - Jan 6, 2020
We had a 23 day stay in Sri Lanka including 17 day tour with Experiential Travel under Kim Kim as a group of 4 with my son and partner.
This was an expensive comprehensive tour including 3 national parks, Sigiriya, Kandy Ella with a train trip between the last 2 destinations booked as a highlight.
We were all very much looking forward to seeing Sri Lanka and it is a wonderful country.
Unfortunately I really cannot recommend the travel company. Organisation and communication was very poor. ... read more
Sri Lanka - safari and cultural places
Sri Lanka
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Dec 26 - Jan 5, 2020
The whole trip was very well organised.
The initial specialist Yasantha put together a very comprehensive itinerary that covered all the places I wanted to see and more. In fact it was so busy that I had to ask my driver/guide for some time off from all the sight seeing!
Boni the driver was very courteous and helpful and struck the right balance between being informative and not engaging in conversation.
Overall I thoroughly enjoyed the holiday.
Thank you
Jason
Hi Jason,
Thank you very much for putting your feedback together and sharing your thoughts with us. It was always our pleasure to arrange your holiday in Sri Lanka. You have decided to travel to Sri Lanka during the busiest period of the year, however, we are glad that we were able to make your dream holiday a reality. Our drivers are always willing to travel a step out from the way and allow you to experience the authenticity.
Once again thanks for choosing Sri Lanka as your dream holiday... read more
Sri Lanka - a wonderful place to experience
Sri Lanka
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Dec 7 - Dec 13, 2019
Overall a very enjoyable and enlightening trip. A real mix of nature, beautiful scenery, fascinating people, remarkable history, delicious food - and scary driving (not by our driver).
The diversity of the country was surprising - beautiful and relatively clean sandy beaches - better than most you will find in Asia.
The accommodation in general was very good - topped by the historic and immaculately presented Grand Hotel at Nuwara Eliya, although the Deer Park Hotel out close to the ancient... read more
Hi Glenda,
Thank you very much for the feedback given about your trip in Sri Lanka. All points are taken well noted and specially the Yala Adventure glamping tents with mosquitoes. We have informed the hotel about this and they will make sure not repeat for our future travellers.
Please do spread your lovely experience about Sri Lanka to your family and friends to visit our beautiful country.
Kind Regards,
Shalindra
Sri Lanka Stay
Sri Lanka
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Dec 15 - Dec 24, 2019
We had a great experience with kimkim.
Shalindra was very helpful during the organising phase. He was quick to respond, adapt and had our best intentions at heart.
Our guide, Ossie was just as good. Not only did we get a personal chauffeur but a local who cared greatly about his country. He wanted us to experience Sri Lanka fully (which we did!). The experience wouldn't have been half as good without him!
Hi Andrew,
Thank you so much for your lovely review about your tour in our beautiful Island 'Sri Lanka'. I'm happy to hear that you enjoyed and experienced the best in Sri Lanka. It was a pleasure in organizing your tour and hope you will visit again.
Please do pass your lovely comments to family and friends so they will also visit Sri Lanka in the future.
Thanks again,
Shalindra
10-day trip of Sri Lanka
Sri Lanka
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Dec 13 - Dec 22, 2019
The hotels selected by the local specialist Shalindra were all good quality and value options. The driver organised through the local specialist was a very experienced driver and a great tour guide with good local knowledge of the history and customs of the area. The trek to the Knuckles Mountain Range was a highlight, we had the expertise of a local guide, tracker and medic all accompany us on the tour. The visit to the local village was a little unorganised, the bike tour was short and not... read more
Hi Clare,
Thank you very much for the feedback given about your trip in Sri Lanka. All points are taken well noted and I'm sorry for not informing about the tipping as it is more of a customary factory in Sri Lanka. But will keep this is in mind to inform our future travelers.
Please do spread your lovely experience about Sri Lanka to your family and friends to visit our beautiful country.
Kind Regards,
Shalindra
As someone who usually plans all my own travel.........I am happy we went with KimKim!
Sri Lanka
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Nov 3 - Nov 9, 2019
As someone who usually plans all my own travel.........I am happy we went with KimKim!
As someone who usually plans all our own (extensive) travels and doesn’t particularly like traditional tours, KimKim’s model intrigued me. I liked that they surveyed the type of trip I was looking for. I loved the fact that they use destination contacts local to the region. I loved the fact that they did all the vetting of guides and accommodations for me. Then, with so many options in my chosen destination... read more
Hi Mindy,
Thank you very much for your lovely review given to us about your experience had in Sri Lanka. It was a pleasure of mine to communicate with you and meet all the expectations at the trip planning stage.
Please do spread your word among your friends and family to visit our beautiful country Sri Lanka.
If you plan another trip please do contact me again!
Best Regards,
Shalindra